It is quite bad and we are considering building this ourselves and canceling our subscription.

The segmentation functionally has allowed us to target exactly the customers that we need to reach. In particular by doing dynamic segmentations through their API.

Customer support is also very responsive and ready to set up calls to walk you through the functionality that interests you.

I especially liked the built-in dashboards that allow to monitor the user conversions, analyze the campaign data and find out the winners for each campaign.

I love how it enhances seamless engagement and interaction with our clients from anywhere anytime. It is possible to capture and retain new customers and has a very dedicated customer support team.

The program presents some errors when conducting interviews simultaneously, managing to confuse the resume causing the interview to be delayed a bit.

I really like how through Braze is quite helpful on various Email marketing and the campaign monitoring and also the content management functions are excellent.

It also has an amazing customer support team and a thriving user community on Slack which is active daily with helping each other with various use cases.

Pros: I've been using Braze for quite a while and have found it really useful for the marketing campaigns and communication with users.

Braze's ease of use is by far the best feature of the platform.

Braze allowed us to run more effective push notification campaigns but the integration was more challenging than expected.

It also has a pretty comprehensive documentation and short courses and video materials that you can use to get a better understanding of its possibilities.

Easy to send outbound marketing emails. The customer service is of great help to is and we find them anytime we reach out to them for help.

You don't want too much data or you'll hit your limits, and you don't want unneeded anonymous users or you'll be charged for those.

Managing multi channel marketing and push notifications has been instrumental in our organization. Implementation has been smooth and administrating has been quite easy with great UI.

Braze is extremely powerful as an engagement/lifecycle marketing. The feature set is vast, and it's ability to run complex trigger based experiments across multiple channels is really something.

One of the most remarkable features of Braze is its powerful customer list segmentation capabilities.

The interface and tools are quite intuitive, and even if you feel a bit confused, detailed documentation is there to help you out.

A purely “marketing” team would have a very hard time utilizing this without some support from their developers up front to get the “plumbing” connected properly.

As a result, Braze is very intuitive: the navigation is easy and makes sense. The surface is very firm, so it is simple to execute strategies effectively and in a thoughtful way.

The fact that you have a limited amount of data points is frustrating. The AI copywriter is cringy and not on point.

The ease of setting up cross channel campaigns for user engagement.

We were able to get up to speed fast thanks to the assistance of their onboarding staff, and their customer service is excellent.

One of the best services for customer engagement.

Support given by our account is pretty good and the deliverability expert service is very good.

The analytics of braze in the canvas section is very confusing.

Easy to use software to send push notifications.

Customer Support has been wonderful and integration has been easy so far.

Nimble and effective for a variety of marketing needs.

Some of my favorite features: * Advanced customer segmentation capabilities:  super easy to create targeted campaigns based on user behavior, preferences, and other demographic information.

The ability to create segments and target specific users is super useful. Tricking the results of campaigns is also straight forward and pretty advanced.

The only disadvantage is that the tool is fairly complicated and it can take time to learn to use Braze properly, it's the tradeoff for robust features.

The canvas flow is excellent. Love the oversight and automation it provides.

What i like best about Braze is how customer support of Braze responds to our issues when you we contact them. Also, it is cost friendly making it affordable to all sizes of companies.

The simple and effective A/B testing Capabilities for marketing campaigns is very easy to use, and offers quick and actionable results with minimal training.

Overall experience has been great with smooth implementation and integration.

Braze is a fantastic tool for creating agile marketing campaigns in your apps without necessarily needing dev help.

I haven't had any issues with Braze so far. The minor problems and bugs were either quickly addressed by Braze team or resolved on our side.

The value you get out of it will rely on getting everything set up properly, but the customer service team is very helpful and always willing to answer questions.

It's the best CRM / MA tool I've ever used. It's easy to use if you know what you're doing, but is a bit complex for an entry level CRM Manager.

Its ease of use and customization capabilities make it easy to create and manage campaigns in just a few steps, while also enabling seamless customization of user journeys and data collection.

It has really helped us in saving on costs. Since we started using the software, we have greatly improved on our  marketing performance.

Braze is a simple yet very powerful tool for marketing automation.

Worth the floor pricing of €60k if you want advanced CRM.

Great robust platform, easy to use, allows to scale, needs some more features to be perfect.

The UI/UX of the platform is similar to other giant ad managers which made it easy for me to adapt quickly. Campaign management and reporting features were easy to learn without any guidance.

Their customer service team so amazing and responsive and we have really learnt great lessons from them, making have huge knowledge on how to manage and enhance customer engagement practices.

Spacing and font sizes become distorted if you dont work directly within the template guidelines. Connected content is difficult to edit if you don't have engineering support.

We can track our marketing progress on more than one channel. A clean and intuitive interface to use.

Its a super simple product to use and has a lot of functionality to improve segmentation and personalisation with ease.

The Android SDK sometimes crashes, and they don't give priority to client problems, there was a time out production product start crashing a lot because of Braze problems.

The experience is great, support team works perfectly, always quick to react and solve any issue. Braze is really user friendly, I just wish they will make the UI a bit more simple.

I love Appboy interface and its features. With Appboy we can create personalized campaigns which strengthen our Brand and customer relationships.

Extremely powerful once you've got it well implemented.

Netcore's Smartech worked for us brilliantly. Easy to set-up & the tool is so user friendly.

Conversion tracking is very difficult. For any particular journey, all channels should be in one funnel.

Mail scoring segmentation helps maintain the domain reputation. Cross device integration.

Netcore is one of the best email marketing tool for pushing your bulk emails to the customers with customized offer and you can create, execute and track a response of your email marketing campaigns.

Netcore is Best Email marketing tool for pushing bulk emails with personalized offer.

Netcore Customer makes the customer conversations flow, and people share ideas to make every service better.

It seamlessly integrates all areas of our marketing efforts into one panel making it easy for us to track our customer journey and provide the right information to the right users at the right time.

I have saved a lot of money for my organization as a result of using this Smartech Panel.

Overall Netcore is best email marketing tool for doing real time campaigns, promotional campaigns and trigger campaigns.

We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes.

Am still struggling to find what I don't like about the brand. Smartech Panel makes sure you don't send multiple mails to one same number at the same time.

Overall a good software, but can be improved further as per the organizations requirements.

It's hard to pick a fault, however, they could do well to provide more detailed and insightful reports.

Customer support were responsive but extremely slow in resolving issues.

NetCore is users friendly, netCore's campaign team/customer engagement solutions seamlessly helped our team to carry out campaigns successfully and in due time.

Make life easy and gives the management value for money spent.

It's a great email marketing software with easy to use automation and designed for multiple channels.

Netcore Customer has a straightforward email marketing stream, and it saves on business clarity.

Setting up the tool is a pain in the ass. Even though their customer support executives are quite helpful, setting up & integrating with your backend & analytics will make at least a month.

US Dollar

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News Best Technology Companies to Work For, is a 2023 UK Best Workplace for Women by Great Place to Work, and was named a Leader by Gartner® in the 2023 Magic Quadrant™ for Multichannel Marketing Hubs and in The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023. Braze is headquartered in New York with 10+ offices across North America, Europe, and APAC. 

LongDescription

A/B Testing

Sales Analytics

Multi-Channel Marketing

Drip Campaigns

Template Management

ROI Tracking

Email Marketing

Landing Pages/Web Forms

Customizable CTAs

Contextual Targeting

Dynamic Content

Segmentation

Push Notifications

WYSIWYG Editor

Mobile-Optimized Email

Reporting/Analytics

Multivariate Testing

Web Notifications

App Notifications

Multi-Campaign

Campaign Planning

Channel Management

Marketing Automation

Campaign Management

Email Campaign Management

Subscriber Management

List Management

Please contact Braze directly for pricing details.

24/7 (Live Rep)

11-50

51-200

201-500

501-1000

1000+

Braze

In Person

Documentation

Netcore is a customer engagement and experience platform designed to help businesses in education, hospitality, travel, media, entertainment, eCommerce and other industries streamline marketing automation processes using machine learning and artificial intelligence technologies. 

Managers can create a unified client profile with information about every interaction via online and offline channels, websites, or mobile applications and metrics such as customer lifetime value (CLV), contact timeline, to-do activities, churn risk, and others. Netcore allows businesses to personalize customer experiences by defining elements on the brand website to display specific products, content, call to action (CTA), images and offers. 

Teams can use Netcore to create campaigns using a drag-and-drop interface and deliver contextual messages via email, app push notifications, or web messages. Pricing is available on request and support is extended via live chat, videos, documentation, email and other online measures.

Netcore Cloud in partnership with The Product Folks and MixPanel, is offering a power-packed master course on Product-led Growth that walks you through the necessary steps to achieve the right Product-led Growth mindset. Grab this free course and become product-led certified today. http://bit.ly/3E7onF6

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