Crelate
About Crelate
Awards and Recognition
Crelate Pricing
Professional, Business, Business Plus, and Enterprise plans are available depending on the level of support and features desired. Pricing is per user, per month and generous discounts are available for annual subscriptions.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Recruiting Agency Software
Most Helpful Reviews for Crelate
1 - 5 of 382 Reviews
Ellen
Verified reviewer
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Extremely Valueable tool for Recruiting agencies
I love Crelate, use it on an hourly basis.
PROSI love how customizable it is. It helps me manage both the candidate and client facing side of the business and customize almost any pipeline and report.
CONSSince there are so many different facets, it took a bit longer to get up to speed on the product, but once I did, its very user intuitive. Also, the mobile app needs more work to get it to where the desktop product is.
Reasons for switching to Crelate
Bullhorn felt clunky and based on old software.
brad
Human Resources, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Very Happy
It has been great. Implementation went well, adoption was good, and the system is pretty intuitive to use. Easy compared to other systems.
PROSI like the platform overall. The feature requests have been great and the willingness of the team to listen to feedback and execute has been great.
CONSSome glitches, such as requiring saving when nothing has been changed, and other minor things.
Reasons for switching to Crelate
They were antiquated and had less features available.
Vendor Response
Dear Brad, Thank you for taking the time to share your experience with Crelate. We're very happy to hear that you're satisfied with our platform and appreciate your positive remarks on our feature requests and responsiveness to feedback. We're committed to continuously improving our system, and your insights on the glitches are invaluable for guiding our enhancements. It's great to know that the implementation and adoption process was smooth for your team, and that you've found our system to be intuitive and user-friendly compared to others. We look forward to further supporting your HR initiatives and contributing to your program's success. Best regards, Crelate Team
Replied March 2024
Brian
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2019
Good but many limitations
No benefits over previous CRM. Customer service was an EXTREME challenge. Emails go unanswered. Overall, I would not choose Crelate again. As we grow, we will actively look to leave.
PROSSoftware helps organize large amounts of data
CONSMany items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.
Vendor Response
Hi Brian - I'm Samantha from Crelate. Thanks for the feedback! It helps make us better. I'm happy to inform you that we recently launched a Crelate Connector mobile recruiting app that allows for: 1. Client and candidate engagement (calling, emailing, and texting) 2. Access to your entire recruiting database on the go 3. Scheduling of activities with candidates such as follow-ups, interviews, and phone screens 4. Viewing and modifying candidate applications, contacts, job opportunities, resumes, and notes associated to each account record We work really hard to be the most supportive ATS and I'm sorry if that wasn't your experience. We'd love to redeem ourselves! Please feel free to contact us at support@crelate.com with your questions/challenges and we'll be happy to help you! Thanks!
Replied June 2019
Elli
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
Useful but Cluttered
I think Crelate is an okay alternative to Avionte, but its cluttered setup makes it difficult to adapt to.
PROSMass emails, bulk texts, and easily access templates for all is perfect. The map options when doing radius searches of clients or candidates is great once you figure out how to access it.
CONSI had the activity feed and wish I could remove it or filter it so I only see my activity. The cluttered appearance of the app is frustrating as well, making it hard to access when using a smaller screen. Ring Central isn't integrated properly and can be unresponsive or will ring at random when no calls are coming in. RC isn't very accessible friendly within Crelate and is easier to use outside of the browser, but you're still getting duplicate calls/text/notifications from all. The radius search is complicated to access and should be available within a list - it's frustrating to have to double back multiple times to get back to the list I was on. Candidate updates and movement on lists is frustrating - I'm making calls to 150+ people and any updates made to a candidate profile will remove them to another portion of the list which can make tracking who I've called while I'm making the calls very complicated. Imported candidates often have missing information despite it being clearly noted on their resume. Resume imports have so many errors it's often easier to import manually. Past jobs import as being current and there doesn't seem to be rhyme or reason to it. Your Chrome extension isn't great - I'll try to import a LinkedIn profile and the current employment dates disappear when I try to select the employer (because Crelate NEVER pulls that information correctly).
Reasons for switching to Crelate
We were unable to bulk email and track candidate activity
Raegan
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
19 Years of Recruiting w several ATS's and Crelate is the VERY FIRST one I can say I LOVE!
My experience with Crelate has been the best experience above all others. I tried Exelare and CEIPAL in 2021 when deciding on a new ATS. The customer support was below par and the only way you could get trained was to schedule long 1 hour meetings in the middle of your day (and the support person's English was difficult to understand). Exelare had a very limited help/knowledge base. With Crelate, they have Chat Support with EXCELLENT, KNOWLEDGABLE Support Reps who respond within 1 to 4 hours, and they PROBLEM SOLVE with you. The Crelate team really cares about your success with their ATS. They have an active Feedback website where you can easily provide feedback - and they use this feedback to make changes and implement updates multiple times a year. They also notify you personally if your feedback was implemented. The ATS keeps getting better and better. They listen to what the customer needs/wants. After using dozens of ATS's over the years, I've learned that the #1 feature you should evaluate is the quality of their Customer Support. Crelate is five stars when it comes to fast, quality, problem-solving support.
PROSVery visual and customizable. #1 is their AMAZING CUSTOMER SUPPORT. You can also hire their Professional Services/Product team for a very small monthly fee for one-on-one video meeting support when you have a complex concept you're trying to implement into Crelate.
CONSI wish there was a modular, visual "Dashboard" that incorporated some AI technology that would help detect lapsed activities, and it could be customized based on user type (Executive, Recruiter, Salesperson, etc.)
Reason for choosing Crelate
#1: CUSTOMER SUPPORT #2: Crelate is an easy to understand visual interface #3: More support when implementing Crelate; live, knowledgebase, chat, one-on-one, lots of videos, FRIENDLY, English speaking customer support.
Reasons for switching to Crelate
JobScience was a mess. The support was terrible, and when they merged with Bullhorn, the left hand didn't know what the right hand was doing. I had a terrible experience with JobScience, and I used Bullhorn prior to that which was also not a good experience. With both of these ATS's, you felt like a number, not a customer.