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Top Echelon
Top Echelon
Top Echelon recruiting software offers applicant tracking (ATS) and client relationship (CRM) features in a single recruitment solution designed to manage the placement and hiring process for growing recruiting teams and companies...Read more about Top Echelon
CEIPAL ATS
CEIPAL ATS
Ceipal is a scalable, AI-driven, total talent acquisition platform that provides visibility across all channels and sources while organizing your data into a single talent ecosystem. With the power of advanced automation and artif...Read more about CEIPAL ATS
Crelate
Crelate
Crelate is an all-in-one recruiting customer relationship management (CRM) and applicant tracking system (ATS) built for staffing, consulting and recruiting agencies. Crelate’s visual user interface enables recruiters to find, att...Read more about Crelate
PCRecruiter
PCRecruiter
PCRecruiter is an ATS/CRM hybrid SaaS solution for recruiting and sourcing professionals in executive search agencies, contract placement firms, and HR teams across a wide array of sizes and markets. PCRecruiter offers a comprehen...Read more about PCRecruiter
Recruiterflow
Recruiterflow
Recruiterflow is a modern applicant tracking & CRM software built for staffing & recruiting agencies. Recruiterflow helps you source candidates, engage them and collaborate with your team. With its custom pipelines and pipeli...Read more about Recruiterflow
JobDiva
JobDiva
JobDiva is a cloud-based Platform as a Service (PaaS) for staffing enterprises, incorporating a patent-protected search-and-match recruiting engine, supported by a full suite of CRM, data analytics, back-office, candidate communic...Read more about JobDiva
Avionté
Avionté
From the outset, Avionté software was designed to be a comprehensive operating platform for staffing businesses. Avionté provides robust software solutions that include CRM, recruiting, onboarding, payroll, billing, and business i...Read more about Avionté
Mindscope
Mindscope
Mindscope’s ATS and CRM software simplifies staffing and recruitment activities by providing a comprehensive set of applicant tracking and client relationship management tools in one user-friendly platform. The cloud-based system ...Read more about Mindscope
SmartSearch
SmartSearch
SmartSearch is a cloud-based applicant tracking system that caters to staffing firms, corporate, executive search and consulting companies. Primary features include applicant sourcing, applicant tracking, prescreening, email manag...Read more about SmartSearch
Gem
Gem
Gem’s Talent Engagement Platform helps large and mid-size recruiting teams use data and automation to engage talent more deeply, build diverse, high-quality pipelines, and hire predictably at any scale. Gem unifies data and conte...Read more about Gem
Arya
Arya
Arya by Leoforce is a recruiting platform that helps enterprises and staffing agencies quickly and efficiently identify and engage qualified candidates for open positions. Arya eliminates the need to post, search and monitor sepa...Read more about Arya
TargetRecruit
TargetRecruit
TargetRecruit is a staffing and recruiting agency business suite built on a Salesforce platform that allows firms to choose from applications centered on marketing, talent sourcing, accounting, reporting and more to fill needs. It...Read more about TargetRecruit
JobAdder
JobAdder
JobAdder is the Applicant Tracking Software (ATS) and CRM that recruiters love to use. It’s made for recruitment agencies, staffing firms and talent acquisition teams who want everything in one place without the complexity. Use it...Read more about JobAdder
ZipRecruiter
ZipRecruiter
ZipRecruiter is a Web-based platform that helps streamline the overall hiring process. It enables organizations to post jobs to hundreds of job boards with one click, and users can manage all applicants through a user-friendly onl...Read more about ZipRecruiter
Indeed
Indeed
Indeed for employers is a cloud-based hiring solution, which helps small to large enterprises post job vacancies and acquire qualified candidates. Features include messaging, interview scheduling, user management, role-based permi...Read more about Indeed
Bullhorn ATS & CRM
Bullhorn ATS & CRM
Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM ...Read more about Bullhorn ATS & CRM
Zoho Recruit
Zoho Recruit
Zoho Recruit is a web-based recruiting solution for small to mid-sized businesses. The software's comprehensive applicant tracking system (ATS) includes resume parsing, automated job board posting, customized company careers pages...Read more about Zoho Recruit
Lever
Lever
Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with com...Read more about Lever
100Hires
100Hires
100Hires is an applicant tracking system (ATS) designed to help businesses track and hire job applicants for various roles. It allows HR professionals to store candidates’ resumes in an integrated database, draft emails using cust...Read more about 100Hires
Vincere
Vincere
Vincere is the Recruitment Operating System: the modern OS purpose-built for recruitment & staffing agencies worldwide. Launch with our powerful core suite of modules. Then expand your tech capabilities with pre-integrated Access...Read more about Vincere
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Buyers Guide
Last Updated: March 16, 2023There’s a whole category of software designed for employment agencies, headhunters, temp agencies, recruitment agencies, staffing agencies and related businesses that focus on recruiting employees to work for client organizations. Although “recruiting agency software” is not a commonly used term in the industry, we’re using that phrase in this guide to describe this type of software, which is designed to assist recruitment agencies in performing their day-to-day tasks more efficiently, such as:
Manual tasks (e.g., time and expense submission)
Job postings
Social recruiting
Applicant tracking
Communication and scheduling
Reporting and analytics
This buyer’s guide has been written to help recruiters navigate the landscape of available staffing software products, and to assist you in making the right decision.
Here’s what we’ll cover:
What Is Recruiting Agency Software?
Common Features of Recruiting Agency Software
What Is Recruiting Agency Software?
A good recruitment agency software product will be designed with multitasking in mind—since you’re constantly fielding phone calls and moving from one candidate to the next, the ability to get from one place to another in the software without losing your place is critical.
Staffing agency software will contain many of the same features and functionality associated with HR software or recruiting software, though slanted to the fact that agencies are hiring for other people, not themselves. At its heart, an employment agency software program contains applicant tracking, resume tracking and recruiting applications, which together allow recruiters to manage all the necessary data related to applicants and clients so they can make better matches in less time.
The more advanced a product gets, the more likely it is to have features like automated candidate matching, social media integration, accounting/payroll and time and expense tracking. The best software for staffing agencies will let you manage all aspects of your business in one place.
Common Features of Recruiting Agency Software
Features of recruiting agency software include:
Employer tracking | This is the customer relationship management component of the software. Every company that comes to your agency looking to hire someone gets their own ID and workflow code, which includes basic information about the employer, their hiring needs and history, deadlines etc. This helps you manage who’s hiring for what jobs and when. |
Manages basic information on a candidate, their skills and work history and their status in the hiring workflow. More advanced systems have resume parsing capabilities, which help convert candidate resumes into the relevant data fields. | |
Candidate matching | Matches candidates to the employer and job, based on their skill set, work experience and the needs of the hiring company. |
Time and expense tracking | This feature allows the agency and/or hiring company to track employee time cards, invoices and expenses to make sure their resources are being spent appropriately. This then ties into the accounting workflow. |
Payroll and accounting | Recruiting agencies need to be able to tie their accounts receivable to the employee that they helped match. Temp agencies need to tie this to accounts payable, too, since they receive the money from the hiring company and then pay that out to the temp. |
Social media and online integration | Helps you connect to major job boards and social media sites to share job openings and recruit new candidates. Some programs also offer the capability to scour job boards, which helps find passive candidates who have their resumes posted online. |
Email/calendar integration | More advanced systems will tie directly into your Microsoft Exchange Server, Google etc., to associate the email or calendar item with the candidate and/or employer. This makes it much histories much easier to browse and search and immediately gives you access to all the data you need for any conversation. |
What Type of Buyer Are You?
Products in the recruiting agency software market are designed for different types of buyers. These buyers include:
Temp agencies. Since temp agencies deal with high turnover and are paying the people they recruit, they often need temp agency software or temporary staffing software with accounting capabilities that can handle this kind of use, as well as an online system that lets candidates log in and track their work history and payment status.
Full-time staffing agencies. Staffing agencies that recruit primarily full-time employees get paid a one-time fee for recruiting a good candidate. This typically makes for much easier accounting, but it may require more robust candidate tracking functionality, since there will usually be more steps in the candidate matching process.
Human resources (HR) professionals. If you hire exclusively for one company—i.e., you work in the HR department of a company—you’ll probably be better off with HR software or recruiting software, which are designed more for the needs of a single business rather than a recruiting agency.
Market Trends to Understand
As you evaluate recruiting systems, it is important to understand the current trends in this industry:
Online applications. Using email to manage your recruiting process can be a nightmare. Far preferable is allowing the candidates to import their data into an online system, which helps automate candidate matching and leaves everything simple and searchable. Resume parsing is the term used to describe this feature of recruiting software—the ability to import a resume and automatically identify the different elements to put into unique data fields.
Software as a Service (SaaS). Also known as cloud computing, many software programs are hosted remotely, with access coming through a Web browser. In the past few years, SaaS applications have become just as robust as traditional programs, but without the upfront costs and IT investment, which smaller companies in particular tend to find very valuable.
Social media recruiting. Twitter, Facebook, and Google+ are fast becoming the number one place to find candidates. A good system will integrate well with these platforms so you can leverage them to build your business.