Timeclock 365 vs Zoho Assist

RATING:

4.0

(28)

Timeclock 365 has 28 reviews and a rating of 3.96 / 5 stars vs Zoho Assist which has 966 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (28)
4.7 (966)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 2, 2022
May 15, 2024
Pros/Cons
  • Pros

  • Having independent contractors working for me, it is easy to track everyone's hours. Whether they are day players or on a project for the duration.
  • I like that I can track my time on projects and that it is integrated with Microsoft Teams.
  • Cons

  • The end of the month reports are bad, I can never approve my report without help. Our workplace has a lot of flexibility with work days and hours and the system is not flexible.
  • Testing from developers is poor - every time changes are uploaded I encounter broken functionality.
Read all user reviews
  • Pros

  • It is a great tool for remote support, the price point is very good, many features of more expensive packages.
  • The software is easy to use but if you need customer support is superb.
  • Cons

  • The performance is poor and it suffers of latency compared to other software under the same conditions.
  • The biggest current drawback (and distinction from Teamviewer) is the lack of a VPN function in Zoho.
Read all user reviews
Pricing Range
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$
$
$
$
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$
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FrontRunners

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos