All TSPlus Reviews
1-25 of 25 Reviews
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Randal
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Powerful In Simplicity
This is great for users with Databases. A VPN is way too slow, but if I publish the app...it's ultra quick. Users find it super easy. If you need to use it without a VPN, highly recommend the Security Add-ON.
PROSActs like a full MS Terminal Server, without the complexity and price. Acts like Citrix ZenApps, without the complexity and price. It's so simple to configure, that you will wonder why would you do it any other way.
CONSWhen you have multiple installs, the licensing portal is a little hard to track, but now you can add notes manually, so that helps tremendously.
Reason for choosing TSPlus
Insanely less expense than alternatives.
Wally
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
TSPlus is a cheap easy tool for small and medium businesses remote access
I have deployed, administered, and used TSPlus for more than 10 years. It was an amazing product back then, and it has improved.
PROSThe price. It is impossible to beat the pricing. You do not need a server, you can run the whole thing from a Windows 11 machine without adding Windows server and RDS licensing costs (CALs). The software is amazing, a single workstation can handle a hundred connections; you can scale with load balancing for redundancies or to add speed.
CONSI wish they had a way to download the software from a US server. When setting up firewall rules, many customers keep traffic to US shores only.
Reason for choosing TSPlus
Per seat pricing. Easy of deployment. Support.
Reasons for switching to TSPlus
Price. Support. IDS was acquired by another company. I don't think that product even exists anymore.
Rip
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Excellent product
Easy to implement and great support, although adding support by telephone would improve it still further
CONSDesktop / screen navigation on a mobile device can be a challenge
Priyo
Farming, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Good remote application
easy to setting n use for administrator n easy for user
CONSno information which application was opened by user in admin tools
Reasons for switching to TSPlus
to expensive
James
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great value, great support
Very impressed. Their support is really great.
PROSWay cheaper than Citrix, which is what we used before. Easy to use - all our users are on Macs, and the HTML5 web interface works great. Full featured. Advanced Security module is great. 2FA support, which is essential these days.
CONSLicence management is a bit cumbersome.
Reasons for switching to TSPlus
Cost and Complexity of Citrix was outrageous.
Fouad
Telecommunications, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Pros and cons
I would Recommend Using TS Plus, as I am satisfied overall with the results
PROS- Great Value for money compared to products like Citrix - Friendly setup
CONS- Even though it is easy to setup on the server, there is no real guidance after installation on what to do on the client side - Universal Printer malfunctions from time to time
Reason for choosing TSPlus
Better prices with almost the same values needed
Simon
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
TSPlus Hits the Spot
We have been happy with TSPlus and their support when needed has been very helpful.
PROSTSPlus is easy to setup and allows us to make our applications available via Windows Remote Desktop or from a web browers. So without changing any code our application can be run in a web browser. Another nice feature is to be able to transfer your license to a new server when you take an old server out of service.
CONSCurrently TSPlus meets our needs so I do not have any suggestions for new features or complaints. It just works. Microsoft keeps making changes that affect TSPlus so you have to keep TSPlus up to date or else you may find that a Windows update breaks TSPlus.
Reason for choosing TSPlus
Originally it was the lower price and the feature set which included printing.
Reasons for switching to TSPlus
It got more expensive and complicated over time and it did not have a printing solution. We did not want to install all kinds of print drivers on our servers so a universal printing solution was a must have.
Ameer
Furniture, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Always best
Very good and special
PROSSession management, html and rdp stable connection
CONSNo least to mention all good in the TS plus
Reason for choosing TSPlus
Very easy set up
Rohan
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
TS Plus meets the needs
Ts Plus is a very good, robust product with very good support. It brings functions to small businesses that in the past have been the province of larger businesses in the past.The use of HTML5 to access a TS Plus server is a huge advantage in my opinion.
PROSAllowing users access to a Windows desktop either through the browser or via RDP without costing the earth makes the TS Plus investment worthwhile. The regular updates are invaluable and paired with the TS Plus advanced security module, a hard to beat proposition
CONSI don't really have any negative aspects that standout.
Reason for choosing TSPlus
na
cyril
Textiles, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
TSplus and advanced security
We are 10 using it daily for remote desktop use to a server and it allows us to work efficiently.
PROSEasy to setup optional advanced security features that greatly enhance the product reliable regular update virtual printer was a must for us since rdp printing can be buggy support is fast and efficient very little ressources used
CONSthe site to get a support ticket is not really handy or easy to find, but once you find it and open a tocket it is very efficient.
Reasons for switching to TSPlus
easier to setup and secure, much faster to do so.
Al
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Great product
positive. Again, why is this optional field reqired to be over 40 characters, Rethink your field requirements policy please.
PROSEasy to setup, really good security features.
CONSwhy is this a required field? it's ridiculous that you're asking me to say something negative when i have nothing to say here
Al
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
TSPlus works well and makes it simple to manage Windows Servers
We provide costing and accounting software to civil construction on AWS EC2 instances that we then supply to our clients. TSOPlus provides a reliable and easy to use server management process that is much easier for our people to learn and manage. It means that they do not have to be MS Server gurus. The staff at TSPlus that I deal with now are the same ones I started with over 10 years ago which is comforting and to me indicates a stable company that will be around as long as I am.
PROSWe provide our job costing and accounting software mainly on AWS EC2 instances running Windows Server OS. TSPlus is reliable and provides an easy to use sever OS management and user/group management that is easy use. A key feature for us is the ability to create client side menus with access to specific software for specific users and groups
CONSEverything in the software works as it should but the licencing portal is not that easy to manage
Reason for choosing TSPlus
TSPlus had good reviews and just seemed like a better fit. This was borne out when we downloaded a trial version and were up and running in a hour or so.
Reasons for switching to TSPlus
TSPlus is cheaper and the server and client management tools are better for us
Alexis
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
We are greatful! Great price for such a good quality
We needed the software to quickly web-enable our self-learning platform worldwide during the health crisis. The TSplus support team was fantastic at helping us to deploy it quickly so that we could start generating revenue online. An amazing discovery for our business because we thought we had to use Citrix, which frankly is expensive for our budget. Since then, plenty of students learn English online everyday thanks to our web-enable platform!
CONSAt first, I thought that it was too good to be true, so we wasted time comparing with others. They have been around for a while, just not much in the UK.
Vendor Response
Dear Alexis, we are thrilled to read such a nice feedback! TSplus is indeed very much used in Education field and it's our pride to participate in spreading knowledge. We are not well known yet, but thanks to clients like you we will be soon for sure!
Replied April 2021
Phil
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Want to set up Remote Desktop the easy way? This is it.
We set up a cloud server to host our software for several clients during the pandemic. It has worked so well they want to stay on it.
PROSTS Plus was so easy to install and get going. We were able to have it up and running and configured for users in an afternoon. It is intuitive and it has good security built-in. You can either give users a remote desktop or let them access certain apps. The apps run just like Citrix in that they appear to be running locally.
CONSThere is nothing so far that we've found a show-stopper. Everything just seems to work and there is very little maintenance we have to do on the server.
Vendor Response
Thank you Phil for the nice review! We are glad the software satisfies your expectations until now. For additional security you can also check TSplus 2FA and Advanced Security.
Replied May 2021
Joe
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2022
Easy to install, use, and maintain. Helped us through Covid easily
Helped us through Covid. We don't use it much anymore, because we don't utilize thin clients, but I don't know what we would have done if we didn't have this through Covid. I would impliment this anywhere thin clients are used.
PROSCost effective and easy to use
CONSThere were bugs from time to time - such as blank screens for end users. This didn't happen often, and could be resolved by logging in and terminating the session. But it was a bit of an annoyance.
Reason for choosing TSPlus
Mostly cost, but also because we were on a time crunch, and it was very simple to deploy.
Joe
Legal Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
TS Plus
For now, level 1 support
PROSI wasn't the one that initially implemented this, nor do I use it much. Inherited from someone else. I only administer it. It's crucial for our level 1 support to access a jump server.
CONSIt was hard to figure out how it's configured, where the admin program was, things like that. That's why I had to contact support. They were very responsive.
Marc
Information Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great Product -
- Fast simple deployment - Reliable - Easy management - High security with Advanced Server Security - low cost
CONS- Learning curve could be intimidating for first time users - Mobile client need improvement
Howard
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
TSPLUS is great!
I use TSPLUS for my customer because it provides multiple remote access to a server without learning Microsoft remote access methodologies and works great for my clients purposes
CONSNot any cons that were critical or crucial that came up in my evaluation in choosing and implementing TSPLUS
Jérôme
Computer Networking, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Un très bon produit,
Nous utilisons TsPlus sur de nombreux serveurs depuis plusieurs années et nous en sommes très content.
PROSTrès simple à installer et à utiliser, très pratique
CONSUn petit bémol concernant les impressions qui nécessitent éventuellement un software supplémentaire pour être tranquilles
Reason for choosing TSPlus
The price per user
Reasons for switching to TSPlus
The price per user
Pedro
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
TSPLUS - Remote Acess
Uso diariamente há mais de dois anos, foi uma mais valia para a nossa empresa.
PROSGostei muito da facilidade de instalação e configuração
CONSNão encontrei problemas no uso diário desta ferramenta
Reason for choosing TSPlus
Pelo custo mais baixo e por ter mais funcionalidades.
Rich
Business Supplies and Equipment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
TSPlus Support is very good
The software seems easy to use and manage and the support staff is excellent and very responsive.
CONSI am strictly a support person and not an active user. On the Administrative side, things are easy to do.
Bruce
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
TSPlus - Great product and easy for Users
Excellent
PROSOnce set-up, quick and easy to use. Ideal for remote working.
CONSA few too many checkboxes sometimes to turn a feature on but thats all
Reason for choosing TSPlus
Better features, cost & support
Brian
Non-Profit Organization Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2023
Good solution and easy to deploy
We are using TSPlus for remote access to specific "client-heavy" applications. It's easy to deploy and users say it's faster and easier than using the native client apps.
PROSMakes remote access much easier for most use cases.
CONSNo issues so far. Support is email and web-based but they have been quick to respond.
Thiago
Computer Software, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excelent Tool
Easy to install and configure. No extra RDP license needed.
CONSSo far so good. I am happy with this solution.
Gianni
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2022
La migliore alternativa al Remote Desktop di Windows
Molto soddisfacente
PROSFacilità di utilizzo a costi contenuti, la console admin è intuitiva e veloce
CONSA volte il client generator si blocca, ma credo sia una cosa random
Reasons for switching to TSPlus
Stesso risultato a costi contenuti