All Prophix Reviews

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User Profile

Jeffrey

Verified reviewer

Machinery, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Prophix can be a game changer.

Overall experience with Prophix has been very favorable. This tool has been a game changer for not only the Finance department but for the organization as a whole.

PROS

Prophix can be leveraged to drive continuous improvement within a company's Finance department as well as provide actionable information to stakeholders in as simple or as complex of a fashion as needed. The flexibility granted with Prophix allowed our organization to start small using the system, for example getting consolidated core financial reporting published. From there, we have been able to build out first reporting sent directly from within Prophix and then onto automated distribution of this reporting. Next we moved Planning processes to within the system, followed by managing these processes with Workflows.

CONS

The process to set up automated data feeds from multiple ERP systems directly into Prophix is not an easy task.

Reason for choosing Prophix

Service, features and price.

Ben

Banking, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Prophix is a Good Value for a Ad Hoc and Reporting Engine

Prophix gives us a single source database for our financial results with powerful, flexible query capability

PROS

Daily integration with our general ledger

CONS

Building and customizing reports is not straightforward

Reason for choosing Prophix

It was a better value and the team seemed more engaged and innovative

Luke

Law Practice, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Solid product requiring ongoing time commitment

Overall, Prophix has been an upgrade over our last planning tool. It's very flexible and if you devote the time, it can create great value. You have to devote the time though, both at the outset and throughout the use of the tool. This is a hands on tool, requiring updates for when new members (accounts, offices, departments, etc) are added and for when periods change. Sometimes I feel overwhelmed, partly because we didn't set up various reports correctly and our 80+ users are using a myriad of reports. In other words, I find myself redoing things often. I think there could have been better guidance up front and throughout the implementation. Budgeting in the tool is easy for our team and users outside of finance. Forecasting can be challenging as it's hard to marry up actual YTD detail and forecast YTG detail. Reporting is solid and once you get the hang of templates, they are customizable and easy to crank out.Performance is good and we haven't experienced any extended periods of the product being down.

PROS

I like that the tool is easy to use once you get it set up. It's flexible and very customizable.The consultants and our current CSM are friendly and genuinely seem to care about our success, whether the product works properly or not. They try to find workarounds and are good communicators. Budgeting and forecasting are easy and effective once you get the hang of it. The personnel planning aspect is very valuable. Reporting is great once you figure out templates, which can take a while.

CONS

We've had consultants provide bad guidance; how to set up and input currency, how to build personnel planning, how to set up versions, etc.Line item detail (LID) for budget input leaves a lot to be desired; it's hard to retrieve and/or view a detail report, there are reconciling lines that populate automatically, adding a line item one year adds it to prior years for the same version. They have supposedly been working on LID improvements but I have yet to see it in 1.5 years with the product.

Reason for choosing Prophix

Friendly people and believable pitch. They weren't pushy and didn't rush us into anything like some of the others.

Reasons for switching to Prophix

existing tool failing and limited support

Cecile

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

CAS Review

Overall, Prophix has helped the organization by leaps and bounds in reporting and driving the decisions around profitability and investment. Reporting is exceptional as we can query any view that the organization needs. The implementation team through the continuing success package has been a dream.

PROS

Prophix has been crucial to the organization budget and reporting. The organization can report on any segment of the GL string and at any level and across any time period. The reporting has allowed the organization to review programmatic activity at a new level to help inform business decisions.

CONS

The data integration for closed fiscal years.

Reason for choosing Prophix

Prophix has the best flexibility and best met the needs of the organization.

Reasons for switching to Prophix

Robustness, reporting, budgeting

sabrina

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Prophix: so many possibilities to enhance overall financial health

Great- no issues or work stop disturbances. would highly recommend for real-time reporting and streamlined activities for overall business growth and development.

PROS

Prophix's customer service is top tier- allows willing to help and enhance the user experience. The cloud implementation was the best overall, compared to other software on the market.

CONS

There are so many features that we are not utilizing due to time and internal manpower. We have been putting together a project plan to work with our CS staff to ensure we are allowing for more integral processes and reports.

Barron

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great Reporting and Consolidation Software

Great product to use and implement across our entire company. I prefer this software for reporting and consolidating data from across many different data sources compared to using excel.

PROS

Building reports to display various financial data is by far the best thing about Prophix. The user friendly interface makes it easy to use once you understand what needs to be done.

CONS

We have some issues with our integration processes sometimes, but its great that the support team from Prophix is always willing to help quickly.

Donna

Non-Profit Organization Management, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Prophix Fan

We went from 30 Excel files - all linked - to Prophix. No more broken links or updating 30 files. With their help, we were up and running in less than three months. The budgeting process went from almost four months down to three.

PROS

The implementation team from Prophix was amazing! Took their time to explain, teach, and help create everything needed to start using financial reporting within the first 30 days; we also were able to go-live with our first budget in Prophix in less than 90 days. After that, monthly administrative tasks (e.g., using Named Sets) keeps reporting process accurate and timely.

CONS

The only "con" would be the refresh time on big reports. With several companies and departments, in order to make reports usable for end-users, all have to be selected...then the refresh time can be up to a minute or two.

Isabelle

Apparel & Fashion, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

User friendly

Our experience is good overall

PROS

The integration was easy and it is fairly easy to create reports.

CONS

Some functionalities works only with the Workflow function which is not useful for us, being only a handful of users. Need to go through the Support team to get the Data Integration to work properly with the format in the file every time we make changes.

Graham

Airlines/Aviation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Great product

PROS

Prophix is incredibly easy to use. The integration/implementation was seamless. The support team has been great to work with.

CONS

We experience challenges with processing speed with Prophix, mainly when running forecast/budget balance sheets/cash flow statements.

Laura

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Financial Reporting from Great Plains

We use a third party company for training but upgraded to the cloud and find it user friendly or a lot online to learn from.

PROS

The import process is seamless and makes reporting easy and fast. User friendly to manipulate reports and create reports for end users.

CONS

Waterfall features not at excel level and some items will have to be exported for formatting, but easily imported back in.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Flexible and easy to adminster CPM

Budgeting, forecasting, reporting and consolidation across global user base. We have several systems across multiple entities and we utilize Prophix to consolidate and report out of at the global level.

PROS

Our experience with Prophix has been very favorable. We were looking for a tool to centralize our global financial reporting and planning functions and Prophix allowed us to accomplish this at a very reasonable cost vs other applications that were under consideration. The interface is intuitive and easy for end users to complete the required tasks. The web client satisfied our need for a solution that could be implemented globally.We are also able to administer and maintain the tool within the finance function which increased our flexibility and reduced our reliance on IT. The reporting capabilities met our needs and allows us to easily consolidate and present our data in a multi currency environment. We use Prophix for reporting at all levels, from individual business unit data to Board and Executive level reports. We have several connections to other systems to import data and plan on adding more. The drill through capability to this data is also a nice feature.

CONS

Template/Report formatting can be tedious at times

Reason for choosing Prophix

Good functionality at a great price.

Samantha

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Prophix Review from a non Financial user

I've had a fantastic experience with Prophix. Their engagement with the organisation, the structure to their implementation process and the online and offline support has been impressive. They empower the organisation to skill up to manage their own development and ability to evolve the platform so I feel excited about taking it forward. I also find their roadmap impressive, in that they are already thinking and planning some great developments for the future

PROS

Its ability to adapt and handle our non financial data without feeling like we were compromising , its logic and the transparency of the system (I am seperate to those within our organisation who have completed the implementation of our financial data-my focus is on the non financial operational data and measures)

CONS

For the operational data we opted for a flat file approach to integrating our data onto this platform so there was a lot of importing and exporting, however this was the best solution for us based on the format of our source data. We have spent a lot of time working on the structure, bringing in of data and creating the appropriate reports but I strongly believe the system is as good as the time you invest into its development for your organisation. It will be as good as what you put into it.

Bilal

Retail, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Friendly and easy to use tool

Currently we do Financial planning and consolidation of our budget, Internal operational reporting and analysis and personnel budgeting within Prophix. Prophix has help us with better business partner during our budgeting process through there workflow and template process, which are great and easy to use.

PROS

The tool is very flexible for customizing the software to our business needs and even if we need to rebuild the structures and data cubes. The experienced Prophix consultants are a pleasure to work with and very knowledgeable.

CONS

Dashboard aspects is still a little weak

Reason for choosing Prophix

- easy of use - easier implementation - superior technology

Rebecca

Marketing and Advertising, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Completely Satisfied

My experience has been so much better than expected. We have reduced our budget cycle by 2 1/2 months, that’s just one example!

PROS

The time savings we’ve been able to achieve as well as the consistency of reporting.

CONS

That I can’t have one report workbook (like an excel file with tabs) to work in. You have to create a workbook process to combine it.

Reason for choosing Prophix

Cost vs benefit

Kate

Insurance, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Prophix review

PROS

Ease of use, customizable, allows us to give cost center managers access.

CONS

Certain reports - like a summary of all line item schedules. Wish this report was more customizable.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Best in Ease of Use and Flexibility

PROS

The ability to be able to forecast and slice and dice data is key in financial and program review. Also, the ability to report on both financial and non financial metrics in one Report and dashboard is an amazing feature.

CONS

I would like to see the reporting be more enhanced like Dynamics management Reporter.

Alex

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

User Friendly Software

PROS

Prophix is very easy to use. As someone who has never used it before, I was able to quickly pick up on how to use it, functionality, etc.

CONS

Data imports from other systems are slow and clunky

Casey

Mental Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Prophix is the future of financial reporting

Prophix has been a huge tool in budgeting as well as monthly, quarterly, and yearly reporting for my organization.

PROS

I really love the ease of use and simplicity of this software.

CONS

We have a few processes and reports that experience lag time since switching to the cloud.

Kyle

Construction, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

Great Product

PROS

I really like the ease of use of this product. Makes it easy to train a new user on how to get information.

CONS

There are many limitations to using this product as far as formatting and amount of info used in a single report.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Prophix Review

One-source place for data. Budgeting/forecasting and financial statements

PROS

The software is flexible. Allows you to have multiple versions and multiple cubes

CONS

Sometimes the software is slow in generating reports

Nicholas

Hospital & Health Care, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Prophix Does Data Manipulation Well!

great! I would use this software as much as I can.

PROS

Prophix is easy to use and easy to manipulate data into a useable Excel-like pivot tables.

CONS

Prophix uses strange naming conventions to sort/filter the data that you need, but it is easy to get used to after some time.

Reasons for switching to Prophix

Changed company's, new company uses Prophix

Shauntae

Insurance, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Prophix

So far Prophix has been great and easy to use.

PROS

The ease of use of ad hoc reporting is great. I also like that you can build templates and reports that are frequently used to save time

CONS

The cloud implementation was not as smooth as expected

Ashleigh

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2021

Easy to use budgeting tool

PROS

I do like how easy it is to use. I had very little training but was able to learn very quickly on my own and run the software as the admin all on my own. I also love how easy it is to create an ad hoc report.

CONS

The only thing I do not like is the fact it does not integrate easily with our financial system so we cannot get actuals into Prophix. This could be our own fault though as we have not switched over to the cloud.

Anonymous

201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Prophix for Budgeting

Great price and the Helpdesk has been prompt and wonderful every time I have needed them. Dynamic information and ability to drill to specified levels of information. I think if we had a full team or at least an employee who's full time job was to manage and maintain this system it would be great.

PROS

It is dynamic and multidimensional, as someone who uses it regularly with IT experience, I find it to be a good tool. I like that we can add comments and Line item details to our Budgets and flow information through our versions if need be.

CONS

Many of our managers do not use our system regularly since the Product can be a little confusing for end users that are not in the IT or accounting world. Sales Managers find it difficult to remember what steps/versions they should be using. Also, it looks similar to Excel but the screen is smaller and the system has many quirks when trying to build templates, especially when involving formulas.

Anonymous

51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Prophix Review

Their consultants / client service team are very knowledgeable and always provide timely support!

PROS

As long as all the cubes, modules and formulas are set up in Prophix, there is no worries about someone will accidently changes them. Those accidents easily happens for Excel models.

CONS

Some formulas are not flexible as Excel. For instance, it is hard to apply seasonality for sales forecast.

Showing 1 - 25 of 98 Reviews