I absolutely love this program and I personally use it to maintain my social media presence. It is awesome to set a schedule of posting and you can share with a team if you need to.

The UI is good, Seeing all your social media status and replying to the comments you received on one platform is an amazing feature this is the reason I still use this.

It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.

Regardless, use caution if you choose to utilize Hootsuite. Poorcustomerservice #hootsuite #socialmarketing #marketingandadvertising #marketingcommunications #bad #poor.

I've had a great experience with Hootsuite. I've never had to lean on their support team, but my experience as a user has been very positive.

Plus it's inexpensive, which makes it perfect for small businesses looking to save time and resources.

The best thing that I like about Hootsuite is analytics. The analytics provided by Hootsuite is very detailed and helpful.

I don't like when  you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.

I appreciate Hootsuite's commitment to supporting nonprofits in offering discounts that make it affordable for us to use with our team.

Great social media management platform. I love how it integrates with all the social media platforms like Twitter, Facebook, Instagram, LinkedIn, Google+ and YouTube.

Amazing tool must go for it even if you use free version you will be amazed by the services they offers you in free trial plan.

My overall experience with Hootsuite has been wonderful. I like managing my different social media networks with ease.

I love the ability to see all of your social media content and accounts in one glance. Saves time and helps you be more productive.

They had great pricing for nonprofit use, it is intuitive, and it has good customer support.

Hootsuite is fantastic for scheduling most social  media. I find the dashboard easy to use and the analytics extremely valuable.

Hootsuite is fantastic, and I love the ease of use along with many functions and customizations.

I like the easy access to various features that proliferate my social media growth. The easy scheduling feature and monitoring is great too.

I called and mentioned that we were having problems cancelling from the back office. They told us to try again in a few hours we did still nothing.

Very happy with Hootsuite and appreciate the automation we can enjoy because of their platform.

The ability to schedule multiple posts for multiple social media platforms was great. Perfect if you manage multiple Social Medias for the same organization.

Ability for patients to self book their own appointments is excellent. Love that we can text from our own phone number.

Sometimes messages can get lost and I have to search; only because so many other auto messages go out.

I have been able to manage my business without having to hire additional staff to do what Review Wave does for me. Their customer service is so amazing and always there to help.

The training was thorough and setup and use has been super easy. Any time there is an issue their customer service always assists us fast and resolves any issues.

It has made my girls job significantly easier, our patients love it, and we've gotten a flood of reviews since signing. The customer service is always quick to answer and over the top friendly.

They will promise you that everything is very simple and straightforward.

Review Wave is great for text reminders and more.

It is a little delayed in updates if we make a change to a patients appointments but that is it.

I also did not like the sales representative that we worked with because he was very aggressive and talked down to me when I said I needed to think about it.

Overall, my experience has been poor. I was promised that their software integrated with mine, and would be very simple to use.

It gives the patient an outlet to let us know how we could do better before they leave us a negative review.

Love that it integrates with our electronic health record's and is automated. Understand very well be importance of reviews and the system makes it seemless.

We have received service with abundance. Their customer service has been the best I have ever worked with and has made the transition very smooth.

Everyone I've talked to has be extremely helpful and friendly. I've never felt like an imposition or like any question was too small to be valid.

I love that we get to hear the feedback of our patients. It is both helpful when we receive good feedback that can be shared on Google and Facebook as well as ways we could improve.

Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.

They had a great customer support team and good review software, but were were looking for more of an integrated system that would allow for easy texting and rescheduling options for patients.

It has been much easier for us to get positive feedback from our customers in real time which has made a very positive impact on our growing practice.

The ease of use and integration options have made it easy for our clients to jump in and start using the platform immediately, and they are seeing excellent results.

The customization options for all templates give us the flexibility to tailor our message to our specific audiences. Customer support has been fantastic.

We use it and will continue to use it. Great company doing awesome things and doing them well.

The campaigns are a little trickier to use but there are more steps involved.

The integration with our system at the time was wonderful and streamlined our work flow.

The texting function and appointment reminders are fantastic. Like all of the features and templates for this.

Honestly, the product is great, but my favorite part is the customer service.

I also liked that patients with a less than amazing rate would be redirected to provide feedback instead of leaving a review on one of our platforms for the public to see.

The integrated prompt and ability for patients to rate and review our business via mobile device following their appointment visit.

The text messaging between patients is awesome. The reviews being sent out automatically has increased our reviews and most important is the ease of use.

The team who presented the product and set up our system did a great job. Team is friendly and eager to help whenever we have questions.

We have gotten almost 300 reviews in 6 months. We also love the text reminders and seamless integration with chirotouch.

Review Wave is pretty easy to use and has a lot of capabilities. I also like that we could start at a lower cost tier and move up or down based on needs.

It's easy to use and helps my practice run so smoothly everyday by confirming patients for all their appointments and I love that they can communicate by text with us any time that works for them.

The ease of use is very important as well as the automated requests. It helps to keep momentum going in the background of our daily business.

Review wave is intuitive, easy to use, and very effective.

We love working with Review Wave, that's why we hired them. We worked with them years ago in our former office, and we knew that they would be an asset to our new practice.

I haven't truly unlocked the full potential of the software yet, we're just dipping our toes.

They all use the same schedule and have the same tax ID # but they want to charge me $300 per office with a 10% discount.

Great company and technical support as needed.

It was a great product until it became overpriced after the first year.

This did help us to increase our Google and Facebook reviews. This also has a feature where you ask for feedback and then ask for a review.

US Dollar

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place.

Hootsuite is a cloud-based social media management solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube. 

You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. 

As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care. Push your results further and get more from social faster with Hootsuite. 

<li> Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard. 

<li> Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance. 

<li> Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times. 

<li> Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.  

<li> Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization. 

<li> Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.

<li> Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance. 

<li> Level up your skills with industry leading certifications, training, and strategic coaching with our experts.

<li> Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app. 

<li> Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem. 


LongDescription

Commenting/Notes

Tag Management

Real-Time Analytics

Engagement Tracking

A/B Testing

Pre-Approved Content Library

Website Analytics

Multi-Channel Marketing

Surveys & Feedback

User Management

Multi-Channel Management

Text Analysis

Mobile Alerts

Lead Engagement

Influencer Tracking

Email Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

Multi-Channel Campaigns

Customer Segmentation

Activity/News Feed

Brand Tracking

Progress Tracking

Real-Time Monitoring

Multi-Account Management

Real Time Editing

Sentiment Analysis

Single Sign On

Calendar/Reminder System

Competitive Analysis

Project Management

Task Planning

Approval Process Control

Categorization/Grouping

Multi-Campaign

Communication Management

Publish Scheduling

Customer Database

Digital Asset Management

Configurable Alerts

Audience Targeting

Calendar Management

Automated Publishing

Customizable Fields

Collaboration Tools

Content Library

Assignment Management

Social Listening

Campaign Scheduling

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Planning

Customer Support

Employee Engagement

Contact Management

Customer Experience Management

Content Management

User Profiles

Mobile Access

Social Media Monitoring

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Impact Measurement

Compliance Management

Real-Time Data

Performance Metrics

Employee Advocacy

Real Time Comparisons

Data Security

Content Discovery

Multi-Channel Social Integration

Multi-Channel Communication

Media Library

Filtering

Benchmarking

Marketing Automation

Web Traffic Reporting

Role-Based Permissions

KPI Monitoring

Social Media Integration

Real-Time Notifications

Workflow Management

Real-Time Updates

Event Triggered Actions

Visual Analytics

Image Editing

Review Monitoring

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Data Visualization

Reputation Management

Automated Scheduling

Mac OS

Web browser (OS agnostic)

Windows 10

Free - 1 user / 2 social accounts
Professional @ $49/month - 1 user / 10 social accounts
Team @ $129/month - 3 users / 20 social accounts
Business - starting @ $739/month - 5 users / 35 social accounts
Enterprise - contact for pricing, unlimited users / 50+ social accounts

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hootsuite

In Person

Live Online

Webinars

Documentation

Videos

Review Wave is an online review software that helpshelps dentists, physicians and other medical professionals create patient reviews and gain new patients. Review Wave allows medical practices to automate the process of gaining reviews, build customizable website templates, and use SEO data to help increase visibility online.

Messaging

Confirmation/Reminders

Multi-Location

Review Notification

Email Reminders

Reminders

Response Management

Dashboard

Ratings/Reviews

Social Sharing

Review Request

Monitoring

Feedback Management

Appointment Management

Negative Feedback Management

Billed annually. A one-time set-up fee of $299.

Hootsuite vs Review Wave

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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