The software is simple to install and use. It has been very reliable in the 2+ years that we have used it. Any issues are quickly resolved by PatientTrak's support team.

Overall I am happy with it. It has all the basic features required of a Patient monitoring system and more features are always being added. That being said sometimes I would like to see more advanced features.

Increased patient satisfaction. Improved staff efficiency and reduction in costs.

PatientTrak software is extremely intuitive and provides great functionality for my team. The software tracks patients door to discharge providing: kiosk check in, queuing, tracking and post visit surveys. PatientTrak's comprehensive reporting and analytics have allowed us to identify numerous bottle necks in our patient flow. PatientTrak's customer service team is extremely responsive and very knowledgeable about best practices in the healthcare industry.

The PatientTrak touchscreen kiosk provides the necessary functionality right now. However, long term I would like the kiosk to take payments.

I CAN SEE WHAT THE PATIENT SIGN IN WITH THAT HELPS US OUT A LOT SO THAT NOBODY IS WAITING TOO LONG TO BE TOLD YOU NEED TO GO TO AN URGENT CARE

The bad thing about this software is that when you go to any advocate walk in clinic to work you have always call some one to get access to the patient trak and it take too long for someone to call back

f

keeping trak of patients. taking them in order they came in.

it would be nice to have the patients name to still be on the patient que after the patient is checked in. the name disappears and there are 4 patients in front of them but they see zero minutes.

its been useful for clinical side to keep up with patients progress.

i like how it tracks exactly who is with the patient and who's working on whatever they're working on.

It could be useful if the patients name highlighted on its own to let us know the arrived.

I love how easy it is to keep track of where patient are and communicate with our CSR when things needs to be done on the front side of the hospital for each patient.

It would be nice if we could correlate this software with our medical software.

I've enjoyed the entire experience of using the system.

I enjoy the "Early, LATE, Wheelchair, Walker, Oxygen, etc" features. They are very helpful.

I don't have any least features. Everything works just fine.

I believe it is a great use of company money and allows us to be efficient throughout the day

Easy to use, simple, effective to everyone in the office

The use of changing patients over for the next day could be easier

PatientTrack has worked for me in doing my job.

I think Patient Trak works fine for me. It is easy to use.

I am fine with how patientTrak works for me.

A awesome online reputation management, digital marketing and quality improvement product. Want to survey patient in real time to get consistent patient feedback and data, want more patient engage online and in the clinic. This company is for you. They have so many products available it is your one stop shop in the path to improve patient experience. Hey hey can digitalize you practice and bring you into the forefront of patient experience.

They are a big company that caters to large companies with a budget to boast. But you won’t be disappointed with the product or the customer service you get from this company!

The product is easy to use and I am very pleased that I can have it open on my computer.

I don't really have any cons to using this product yet!

It improves organization and communication.

I think it does its job. Nothing that I dislike.

Generally very good.

New update is very efficient for tracking the patients

The application freezes occasionally since the update.

The ability to quickly view patients' statuses in our system.

The color coding is very useful and the ability to customize your My Tracking View report is excellent.

It would be super useful if we were able to use the column headers to sort by, adding this would make the functionality very efficient.