They have been good to work with throughout,  great support.

They are far too slow in keeping up with customer needs eg 1. There is no waitlist.

The easy use front end for the Therapists, but the powerful tools in behind to help run the business successfully. The remote access was also key,  full access via Kitombaone make life simple.

We love how extensive the system is- we can run reports on every thing we need, plus more. The customer service is great- they always answer our calls or emails very quickly.

Our account person  is super helpful and friendly, we get great deal of support, it's just unfortunate that some of the functionality is lacking.

Kitomba has been great for my salon it helps keep everything on track and I am able to see what is going on at work even when I'm not there.

As always amazing support- Help Desk staff are fantastic. Easy to use many different functions.

It’s a great system , easy to use and the customer support is great.

Clients unable to leave a review. Cost of text messages is too high.

Easy to use and very innovative developers always looking at ways to improve the features. Helpdesk support is fantastic.

It’s super easy, convenient and quick to use and my staff have found it great to learn with.

In last few months of signing up for Kitomba it's been amazing.

The best part about Kitomba is that its so easy to use. It has more futures than you will use, but its great to know that you have it there encase you ever need it.

Very easy to use and my staff all love and find it very easy to use would not use anything else.

The customer service has always been fantastic, always happy to guide me through any issues.

Lack of customer satisfation, and overly priced for the service.

The most disgusting way to treat small businesses.

Its ease of access means less downtime for therapists. Great reports which can be easily adapted to personal salon needs.

Does not allow you to delete names etc when you have gone wrong.

The worse company I ever dealt with there’s no communication, no support and just concerned of get my signature on their contract to lock me to their trap which what they did with me unfortunately.

I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for. The customer marketing tools are very good.

M pretty happy, it could be a little bit cheaper but the support is outstanding.

The new time sheet feature has been amazing it keeps my staff honest and saves a lot of time chasing them up to put in their hours.

She is super delightful and happy to help and answer any questions I have, happy to provide additional training whenever required, she is just wonderful.

The reporting is excellent and easy to use. It helps me measure my business KPI's on a daily basis.

Great overall experience- they take all feedback and often release new features due to popular demand. Constantly upgrading and improving their software.

The magic marketing is excellent and the customer service awesome.

Still getting clients complaining it’s not working.

Very disappointed 4 weeks till Christmas and this is happening for the price you pay.

The customer service and pricing...have used a few and this is by far the best in both avenues. The online booking feature is a favourite with our clients and is easy use for them.

Awesome - excellent service from sales, to installation, to training.

Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.

It is terrible that if a bartender adds drinks to a ticket, the ticket gets switched to the bartender's ticket.

Ability to integrate it with my clients existing accounting software and little to no downtime.

Horrible im lucky if I get a response. Still waiting on phone calls from them its a sad company that robs people of their money.

The rounding errror is inexcusable. The data base feature is not user friendly at all.

Ease of use, great support, versatility - takes VERY LITTLE training. Love that it works with Paypal.

The integration process is handled by multiple departments and wastes so much time. My transition from NCR had multiple errors and you don't know who to call to solve the issues.

All features are good to use. Its very easy to use on till.

I use Epos Now for my POS, employee clock in/out and inventory management (small portion). The easy customization makes its very intuitive for employees to learn and start using right away.

Very very bad experience. Please do your homework before you consider eposnow as you will regret this later.

After being told I could use this in Canada and charge different tax rates in different provinces, and after 4 weeks of terrible support I was told it cannot be used in Canada.

This software did not over burden me with things I did not need. Customization made it a good fit for my business, plus its very easy to use.

So every size and color is setup as an individual item which is disappointing as we have changing stock constantly in the industry.

Front office is easy to use, simple. Discounts are easy to apply.

We do think that this company was better than a lot of other options out there and for somebody else it could be better suited than it was for us.

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

I am so disappointed in EPOS NOW support. My system is running extremely slow and my staff and customers are complaining.

This software has provided us with a stable POS system to manage our on-site stores, including our inventory management, which has increased sales.

As a result of the bait and switch I told them I was no feeling uneasy and would find another company and was terminating service.

This is ridiculous, nobody told me that, otherwise I would not  go for it.

They are a horrible company that is very shady. Trying to force us to pay them when they did not hold up their end of the bargain is ludicrous.

Friendly Customer Service Staff. Albeit their hands are tied they can do nothing to help you.

Experience has been good. Live support team has been very very helpful.

Customer  service rep [SENSITIVE CONTENT HIDDEN] was awesome and very helpful. Especially on the day before my opening he.

Customer service service was great till they realized every integration they had promised didn't exist.

Flexible and allows for great book keeping integration.

There are some small problems in reporting which need further work.

Customer service is horrible. Their hardware is always acting up and you have to reboot and unplug the units to try to fix new equipment.

If it were easy to switch services, I would in a heartbeat. But I'm hopeful with time, they will listen to feedback and improve the product.

It is pretty much 24/7 and the customer service dept is helpful and understanding of the clients, walking me step-by-step through any problems/questions I encounter.

The price is good but we still have issues trying to complete the simplest task.

They have absolutely no customer service for Canada. QUIT using them immediately.

Now our bartender has to keep paper tabs for customers and give them to the servers so that the tickets don't get switched. The worst is the almost non-existent customer service.

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

Easy to use and adaptablilty. The ability to integrate with Quick Books.

The customer service was pretty helpful, daily use of the till was pretty simple and some features that worked were helpful.

It was easy to sign up for and use. Its layout is super user friendly, and getting reports is a breeze.

US Dollar

Kitomba Salon and Spa Software has everything you need to run a successful salon, spa or clinic. A continued focus on hair and beauty has driven the development of our industry-specific features and guided our commitment to offering free, unbeatable support.

Kitomba has all the basics you need to run your salon, spa or clinic combined with advanced features that will help you take your business to the next level. Kitomba features include an industry-focused appointment book, efficient point-of-sale, fully-featured online booking, marketing functionality, industry-leading reporting, effective stock management, digital forms, time clock and time sheets, customisable loyalty and waitlist.

We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. Our dedicated support team is available to help you 7 days a week including after hours and weekends. You’ll get the same free, unbeatable support whether you call, email or chat with us online.


LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Customizable Reports

Access Controls/Permissions

SMS Messaging

For Salons and Spas

Referral Tracking

Financial Management

Before & After Pictures

Order Management

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Consent Management

Wait List Management

Timesheet Management

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Room Booking

Scheduling

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Performance Metrics

Vendor Management

Training Management

Resource Scheduling

Marketing Automation

Email Reminders

Website Integration

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Customizable Branding

Commission Management

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Appointment Scheduling

Task Management

Inventory Management

Loyalty Program

For Medical Spas

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Kitomba Salon and Spa Software

In Person

Live Online

Webinars

Documentation

Videos

Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online businesses. Popular with retailers and hospitality businesses in many industries, Epos Now POS systems are perfect for cafes, bars, clothes stores, convenience stores, specialist retail stores, restaurants, fast food, hotels and many more.

The system offers an extensive range of management and sales software. But it also comes with the option to sync with leading POS apps and integrations, including in-house apps and partnerships, such as Sage, Xero, Loyalzoo, Wix, and more.

Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue.

Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed real-time data reports using cloud-based data collection. This data is downloadable in multiple formats and can be added to custom dashboards to make accessing your data even easier.

The cloud-based system ensures business data is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android, iPad, and most web browsers, which means you can switch devices and access data anytime and anywhere.

Epos Now provides integrations with many familiar names, including Xero, Mailchimp, Loyalzoo, Wix and Workforce.com. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups, and in-house apps ranging from loyalty, booking, ecommerce, online ordering, and delivery.

The sales software itself is highly flexible, with modifiable hotkey setup, color coding, and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans, and payment options for a simple, easy-to-learn sales experience.

Epos Now has a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned a guide to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process.

Epos Now can be purchased directly from the company or through a number of third-party vendors.

Epos Now provides new customers with a one-month implementation manager that helps train users on the system. They can guide users in migrating all customer data, products, and stock data to the new system as part of the guided process to make a seamless onboarding process.

Kitomba Salon and Spa Software vs Epos Now

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