# Epos Now Software Reviews, Demo & Pricing - 2026 > Review of Epos Now Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/epos-now-profile --- [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / Epos Now Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/epos-now-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/epos-now-profile/alternatives/) # Epos Now Review From $349/one time 1 plan Wondering if Epos Now is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Epos Now 3.8 [(726)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Pricing Starting at $349.00 one time ### About Epos Now Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online businesses. Popular with retailers and hospitality businesses in many industries, Epos Now POS systems are perfect for cafes, bars, clothes stores, convenience stores, specialist retail stores, restaurants, fast food, hotels and many more. The system offers an extensive range of management and sales software. But it also comes with the option to sync with leading POS apps and integrations, including in-house apps and partnerships, such as Sage, Xero, Loyalzoo, Wix, and more. Epos Now management software can help with payroll, accounting, inventory, and the delicate side of business, such as finding the right prices for products or choosing what to discontinue. Epos Now brings users flexible software for product and inventory management (including purchase orders), customer and employee management (including payroll), and detailed real-time data reports using cloud-based data collection. This data is downloadable in multiple formats and can be added to custom dashboards to make accessing your data even easier. The cloud-based system ensures business data... is stored securely, off-site, protecting your data from any hardware damage that may occur during trade. The software is compatible with Windows, Mac, Android, iPad, and most web browsers, which means you can switch devices and access data anytime and anywhere. Epos Now provides integrations with many familiar names, including Xero, Mailchimp, Loyalzoo, Wix and Workforce.com. Epos Now also offer API links to independent websites allowing businesses to edit their system for bespoke POS setups, and in-house apps ranging from loyalty, booking, ecommerce, online ordering, and delivery. The sales software itself is highly flexible, with modifiable hotkey setup, color coding, and ordering. Sales staff can access detailed product and customer information during the sales process and use straightforward tabs, table plans, and payment options for a simple, easy-to-learn sales experience. Epos Now has a range of learning tools for new users, from video tutorials to online guides, but all new users are also assigned a guide to help get them set up. They will also migrate business data, including products and stock information, to the new system as part of the guided implementation process. Epos Now can be purchased directly from the company or through a number of third-party vendors. Epos Now provides new customers with a one-month implementation manager that helps train users on the system. They can guide users in migrating all customer data, products, and stock data to the new system as part of the guided process to make a seamless onboarding process. Wondering if Epos Now is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. ## Epos Now User Interface ## Popular Epos Now Alternatives Main Product Epos Now 3.8 [(726)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(576)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3032)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(553)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Shopify POS](https://www.softwareadvice.com/retail/shopify-pos-profile/) 4.6 [(242)](https://www.softwareadvice.com/retail/shopify-pos-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.33Value for money - 4.40Customer support - 4.46Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [PayPal Point of Sale](https://www.softwareadvice.com/retail/paypal-here-profile/) 4.6 [(2290)](https://www.softwareadvice.com/retail/paypal-here-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.53Value for money - 4.33Customer support - 4.55Functionality Pricing Available upon request Get Price ## Epos Now Pros and Cons We analyzed 726 verified reviews for Epos Now to find out what actual users really think. Select to learn more Intuitive And Accessible Interface Epos Now is widely praised for its user-friendly design, making it simple for staff to navigate and operate. Users highlight how easy it is to add products, teach others, and manage daily tasks, even for those with limited technical experience. The straightforward layout helps businesses get up and running quickly. Comprehensive And Flexible Reporting The reporting tools in Epos Now offer detailed insights into sales, stock, and business performance. Users appreciate the ability to generate various reports, access data remotely, and export information easily. The reports are clear, customizable, and help businesses save time on administrative tasks. Quick Onboarding And Helpful Training Training with Epos Now is described as clear, accommodating, and tailored to user needs. Staff can learn the system with minimal effort, often requiring only brief sessions. Support resources, including tutorials and a 'Guide Me' feature, make it easy to train employees and address questions as they arise. Unexpected Fees And Contract Issues Pricing concerns include hidden charges, unclear billing, and costly add-ons. Users mention being locked into contracts, facing unexpected monthly fees, and difficulty canceling services. Many feel misled by initial pricing and frustrated by ongoing costs that add up over time. Long Waits And Inconsistent Help Phone support is frequently criticized for long hold times, language barriers, and difficulty reaching knowledgeable staff. Users mention being transferred repeatedly, calls not being returned, and challenges getting issues resolved, which disrupts business operations and adds to frustration. Slow And Unresponsive Assistance Many users report frustration with Epos Now's customer support, citing slow response times, lack of accountability, and difficulty resolving issues. Support is often described as unhelpful, with problems passed between representatives and limited follow-up, leaving customers feeling unsupported. ## Epos Now Pricing and Plans Starting price: $349.00 one time Free Trial Free Version Complete Solution $349.00 flat rate, one time Plan includes: - 80mm Ethernet Receipt Printer - Contactless Payments - Installation and Configuration - Personalised One-on-One Onboarding - Secure All-Metal Cash Drawer - Support - Unlimited Training & Coaching Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Epos Now Features - Popular features found in Retail POS System Barcode/Ticket Scanning Gift Card Management Inventory Management Pricing Management Returns Tracking Sales Reports Touch Screen - More features of Epos Now Access Controls/Permissions Accounting Accounting Integration Activity Dashboard API Barcode Recognition Bar Tab Management Billing & Invoicing Cash Management Clock In/Out Consignment Management Contact Management Credit Card Processing Customer Accounts Customer Database Customer History Customer Management Customizable Branding Customizable Reports Data Security Data Synchronization Debit/Credit Card Processing Discount Management eCommerce Management Electronic Payments Electronic Signature Employee Management For Bakeries For Bars/Clubs For Food Trucks For Jewelry Stores For Liquor Stores For Restaurants For Retail In-Person Payments Inventory Control Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Item Management Kitchen/Menu Management Label Printing Layaway Management Loyalty Program Mobile Access Mobile Device Management Mobile Payments Multi-Channel Management Multi-Location Multiple Payment Options Multi-Store Offline Access Online Ordering Online Payments Onsite Printing Order Entry Order Fulfillment Ordering Automation Order Management Order Processing Order Tracking Payment Gateway Integration Payment Processing PCI Compliance Performance Metrics Point of Sale (POS) Point of Sale (POS) Integration Price/Margin Management Product Catalog Promotions Management Purchase Order Management Purchasing & Receiving Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Remote Access/Control Reporting/Analytics Reporting & Statistics Reservations Management Restaurant POS Retail Inventory Management Retail Management Retail POS Returns Management Sales History Sales Management Sales Tax Management Sales Trend Analysis Search/Filter Separate Checks Split Checks Staff Management Stock Management Table Management Tagging Templates Third-Party Integrations Time Clock Tips Management Transaction History Transaction Monitoring Two-Factor Authentication User Management ## Epos Now Integrations Xero Integration rated 3.5 from 10 reviews Deputy Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Eventbrite Integration rated undefined from -1 review Appointedd Integration rated undefined from -1 review Loyal Zoo Integration rated undefined from -1 review See all 24 integrations ## Epos Now User Reviews Overall Rating 3.8 Ratings Breakdown 5 60% 4 8% 3 5% 2 3% 1 24% Secondary Ratings Ease of Use 3.8 Value for money 3.6 Customer support 3.6 Functionality 3.8 Brendan S. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Reviewed June 2026 EPOS now - a great product 5 Fantastic, will recommend to anyone looking for an easy to use and setup EPOS system - with really great MI and insights Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy for my staff to use. Works all the time, never had an issue. Easy to view fincaials, a great product. If I have ever phoned support they have been amazing Cons: I havent found anything that I dont like about the product, easy to setup and use, and had no issues Reasons for choosing Epos Now Reviews on utube and talking to owners who had use the other products Vendor Response Hi Brendan, Thank you so much for this brilliant review. It's great to hear that the system has been reliable and easy for your team to pick up, and that the financial reporting and insights are working well for you. We're also really pleased to know that our support team have looked after you whenever you've needed them. Reviews like yours mean a lot, and we appreciate you recommending us to others. Thanks, Epos Now Customer Experience Team Replied July 2026 Read More TD Tabitha D. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Reviewed April 2026 We Love the Ease 4 Wonderful. We loved it so much we added a second cash register. And the second one was cheaper than the first time around. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, great for all kinds of businesses. Wonderful customer service. I like that I can add employees or delete employees with ease. And each employee has their own security pin so there is no having to change the whole system. Cons: When we were out of internet due to a storm our Epos would not run without internet for more than 1 day. We had to go old school with paper and calculator. Reasons for switching to Epos Now Our old cash register was a small manual one. this one helps keep up with the ease and pace of the business. Vendor Response Dear Tabitha, Thank you for taking the time to share your feedback. It’s great to hear that you’ve found the system easy to use and flexible for managing your team, and that your experience with our customer service has been a positive one. We also appreciate you highlighting your experience during the internet outage, as feedback like this helps us continue to improve. It’s fantastic to know the system has supported your business growth, including adding a second register. If you ever need any assistance, our team is always here and happy to help. Thanks again for your review, Epos Now Replied April 2026 Read More HM Heidi M. Retail Self-Employed Used daily for less than 2 years Review source Reviewed November 2018 Overall a simple system to use 4 Previously 5 Ratings Breakdown 4 Ease of use Previously 5 3 Value for money Previously 5 5 Customer support 3 Functionality Previously 5 Pros: Pretty simple to manage basic point of sale and stock. Customer service is always above and beyond my expectations. Cons: I would have preferred that it came with a manual so I could read it home how to use all the different functions rather than on line. I would rather have simply bought it outright then have it constantly be updated, changed and pay monthly for it. Read More HL Hazel L. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed May 2026 Beware!!!! 1 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Software and interface is user friendly. I understand why it’s appealing but you’re trapped- it’s not worth it Cons: We’ve used Eposnow software and hardware for 5 years. The hardware that we are using and purchased from EposNow is starting to fail and despite paying support they advised they no longer support this hardware and sold us a replacement monitor. This “replacement monitor” is a locked device and we can’t access the internet on it. We therefore can’t access our emails and place orders which are essential day to day business tasks that our previous hardware was capable with. Despite asking for a return for the hardware we’ve been advised by customer service they won’t accept it back. I’ve repeatedly asked for a phone call to discuss and we’re constantly brushed off and ignored. Since Epos now has stopped integration of payments we were going to switch contracts to their own payments but if this is the customer service they offer after being with them in 5 years we’ve lost all respect for the company. They don’t value existing customers, only ones signing on. Beware. Vendor Response Hi Hazel, I'm really sorry to hear about your experience, especially after five years with us. This is not the standard of service we want any customer to receive, and I completely understand your frustration. The issues you've described around hardware support, the limitations of the replacement monitor, and the difficulty getting a call back are all things we need to look into properly. You deserve a proper conversation about this, not to be brushed off. Please email us at eposnowsocial@eposnow.com with your account details and a reference to this review and I'll make sure this gets the attention it needs. We'd like the chance to put this right. Thanks, Epos Now Customer Experience Team Replied June 2026 Read More DM Diane M. Verified reviewer Restaurants 2-10 employees Used daily for less than 2 years Reviewed June 2026 Great customer service 5 The team enjoy using the system as it is very user friendly. The finance team can access the back office and pull off up to date financial information. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Epos now is very user friendly, we have received excellent assistance with any training issues. We have extended the use of the systems through two more of our outlets and the process has been very simple. Cons: The system is great to use and once you understand that the programming works in layers you will get on great Reasons for choosing Epos Now the system was too expensive for our needs as a charity Reasons for switching to Epos Now system was clunky and very poor support, not a great fit for our needs Vendor Response Hi Diane, Thank you so much for taking the time to share your experience with us. It's wonderful to hear that the system has been user friendly for your team and that expanding to your other outlets went smoothly. We're really pleased the finance team are finding the back office reporting useful for staying on top of things. Knowing the system works well for a charity like yours means a lot to us. If there's ever anything else we can help with as you continue to grow, please don't hesitate to get in touch. Thanks, Epos Now Customer Experience Team Replied July 2026 Read More SC Stephen C. Verified reviewer Museums and Institutions 2-10 employees Used daily for less than 12 months Reviewed July 2026 Great system and customer service 5 Overall, EPOS Now is an excellent system and, being a new customer, the whole experience from contacting Sales to support has been a positive experience. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: One of the most positive aspects of working with EPOS Now is their customer support. Their on-line support centre is easy to access and use, with access to live chat and the Epos Now community. Fault tickets can be raised on complex problems, most of which are answered in a timely manner. Most importantly (and this is rare these days!) you can ring their help line which is answered by staff who are extremely nonweldable and helpful. If required, the support team can remotely access the customer's till system to resolve issues. Support is also available at weekends. Cons: Too may emails urging customers to promote/refer their service to other companies! Some of the Back Office controls for products are too complex. Reasons for switching to Epos Now EPOS Now has a better user interface for till operators and administrators. Vendor Response Hi Stephen, Thank you so much for taking the time to share your experience with us. It's genuinely great to hear that our support team has made a positive impression, and that you've found the help line, live chat, and remote access features useful. We know how important it is to have real people available when you need them, especially at weekends. We appreciate your honest feedback about the referral emails and Back Office complexity too. We're always looking at ways to improve, and comments like yours help us focus on what matters most. We're really pleased the whole journey from Sales through to support has been a positive one. Welcome to Epos Now. Thanks, Epos Now Customer Experience Team Replied July 2026 Read More SA Sarah A. Verified reviewer Restaurants 11-50 employees Used daily for more than 2 years Reviewed June 2026 brilliant Epos 5 my experience has been positive throughtout. Staff are very helpful over the phone. its great that theres someone to help instantly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer support is excellent, always sort out any issues on phone support. have sorted any technical issues. Cons: cant really say anything i least like, I've had no issues. The service has always been immediately sorted. Reasons for switching to Epos Now bleep was awful to use, kept stopping working Vendor Response Hi Sarah, Thank you so much for taking the time to share your experience with us. It's genuinely lovely to hear that our phone support team has been able to help you quickly whenever you've needed them. We're really pleased the service has been consistently positive for you, especially after your previous frustrations with Bleep. Having reliable support that's there when you need it is exactly what we aim for. Thank you again for your kind words. Thanks, Epos Now Customer Experience Team Replied July 2026 Read More KP Kathryn P. Verified reviewer Arts and Crafts Self-Employed Used daily for more than 2 years Reviewed June 2026 Couldn't work without it now 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The whole cloud system is fantastic. From checking stock to following patterns of sales. The till system is very easy to use. The phone support is excellent if there is any issue or for extra training. You get your card payment through next day regardless of what day that is which means its easier to pay invoices. Value for money especially for the card transactions, with a nominal fee. Accessible from anywhere as on the cloud but secure and easy to use. Cons: You need a WiFi signal for the card reader and to log on and close the till. so if the network is down its very difficult to use. Vendor Response Hi Kathryn, Thank you so much for taking the time to share your experience. It's great to hear the cloud system is working well for you, from stock management to sales insights, and that the till has been easy to get to grips with. We're also pleased the phone support has been helpful whenever you've needed it, and that next-day card payments are making a real difference to your cash flow. Your point about WiFi dependency is fair feedback, and it's something we're always looking to improve. We appreciate you flagging it. Thanks, Epos Now Customer Experience Team Replied July 2026 Read More Edward C. Verified reviewer Retail Self-Employed Used weekly for less than 2 years Reviewed July 2026 Great Customer Service 5 They seem to care about helping us grow our business. Fees are low and they have lots of free courses to help learn new features as they are released. They seem to care a lot about after sales service and are a friendly team. Whenever I have called for phone support they have been quick at resolving problems. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I have looked at alternative suppliers and Epos Now were the most favourable. They have low fees so they are value for money and they provided us with an e-commerce solution too. Credit Card payments work very well and we receive funds quickly. The software is very easy to use, seems secure and I am impressed with the stock control management of the software. Cons: I can't think of any negatives really but would appreciate a pro-active stance to improve our till and provide a larger screen. If they had a sales rep calling in once a year I would appreciate that. Vendor Response Hi Edward, Thank you so much for taking the time to share your experience with us. It's brilliant to hear that you've found our fees competitive and that the e-commerce solution, card payments, and stock control are all working well for your business. We really appreciate your suggestion about annual check-ins and screen options. That kind of feedback genuinely helps us improve, and I'll make sure it's passed along to the relevant teams. We're glad to be part of your business journey, and it's great to know the support team has been helpful when you've needed them. Thanks, Epos Now Customer Experience Team Replied July 2026 Read More KH Keedan H. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Reviewed May 2026 10/10 amazing 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Amazing simplicity, fantastic customer service, easy payouts, also offered us credit which massivly helped us in time of need. Cons: Theirs nothing we least like about epos, we wish their was a easy loyalty card system for our customers. Vendor Response Hi Keedan, Thank you so much for sharing this. It's great to hear that the system has been straightforward to use and that the credit option came through when you needed it most. On the loyalty side, we do have options that might work well for your customers. If you'd like to explore what's available, just drop us a line at eposnowsocial@eposnow.com and we can point you in the right direction. Really appreciate you taking the time to leave this review. Thanks, Epos Now Customer Experience Team Replied May 2026 Read More Showing 1 - 10 of 726 Reviews [See All Reviews](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) ## Epos Now Popular Comparisons [Clover vs Epos Now](https://www.softwareadvice.com/retail/clover-profile/vs/epos-now/)[Square Point of Sale vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/square-point-of-sale/)[Toast POS vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/toast-pos/)[Shopify POS vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/shopify-pos/)[PayPal Point of Sale vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/paypal-here/)[Boulevard vs Epos Now](https://www.softwareadvice.com/retail/boulevard-profile/vs/epos-now/)[Rain POS vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/rainpos/)[ready2order vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/ready2order/)[Rezku POS vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/rezku/)[Loyverse POS vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/loyverse/)[CleanCloud vs Epos Now](https://www.softwareadvice.com/retail/cleancloud-profile/vs/epos-now/)[Square for Retail vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/square-for-retail/)[CAKE POS vs Epos Now](https://www.softwareadvice.com/retail/cake-pos-profile/vs/epos-now/)[Lightspeed Retail vs Epos Now](https://www.softwareadvice.com/compare/1932-Lightspeed-Retail/vs/21000-epos-now/)[eposbuddy vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/eposbuddy/)[HungerRush vs Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/vs/hungerrush360/) [Compare All Alternatives](https://www.softwareadvice.com/retail/epos-now-profile/alternatives/) ## Other Top Recommended Retail POS System Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (553) Recently recommended **65** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (576) Recently recommended **65** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **41** times [GoldTech Retail Manager](https://www.softwareadvice.com/inventory-management/goldtech-retail-manager-profile/) **0.0** (0) Recently recommended **32** times Stuck Between Options? 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