Epos Now
About Epos Now
Epos Now Pricing
30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.
Starting price:
£25.00 per month
Free trial:
Available
Free version:
Available

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Most Helpful Reviews for Epos Now
1 - 5 of 356 Reviews
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
We use it to run our bar
We use it daily to run the bar at our sports club and it works for us.
PROSAll seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.
CONSWe haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.
Denise
Verified reviewer
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Works for our store!
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!
PROSFlexibility and customization of the software.
CONSIntegrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.
Reason for choosing Epos Now
Again, flexibility and customization.
Sheri
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2023
Customer support was non-existent
It was simply terrible. I probably spoke or communicated through text/support with over 12 people - not one was able to get us up and running. It was ridiculously time-consuming, very frustrating, and negatively impacted my client's trust in my agency. It was such a mistake to go with a European-based company and one that made a lot of promises they couldn't keep.
PROSIt seemed reasonably priced and fully functioned from the material and salesperson. The numbers certainly seemed to work.
CONSWe were never able to get the calendar and payment systems integrated despite dozens of calls/emails/support tickets and unkept promises. Onboarding was disastrous. They couldn't deal with the time zone differences between Europe and the US and the reps seemed to not know anything beyond the very basics of the system. So we never had the system function for us and had to cancel and go through a whole other system selection process. They don't want to take back the equipment so we're stuck with their dedicated hardware to trash.
Reason for choosing Epos Now
The sales person said it was super easy to set up, support was good, etc. None of that was true. The emails would go out and you could never reply to them (all no reply email addresses) and then when we tried to call or text or go through chats, they never knew anything. It's all so automated and distant, there is no one person that takes responsibility for your account. They are simply too large to provide any kind of customer service at all.
Reasons for switching to Epos Now
Their system couldn't go what they promised it could do and it didn't function for our business.
Fong Ching
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
My Terrible Experience with EPOS Now
In short, don’t let EPOS Now’s initial low cost fool you. Between their poor support, misleading billing, and substandard software, it's a trap. Reduce stress and stay away from EPOS Now.
PROSNothing like most about Epos Now, everything not satisfied, terrible experience
CONSWhen looking for a cost-effective POS solution for my business, I was attracted by the attractive offer from EPOS Now. However, the next year was filled with frustrations and unexpected expenses.Attractive offers, low support: EPOS Now's low-cost advertising is eye-catching. They provided me with hardware, software, and even a "1-year premium support license." However, this support has been dismal. Slow responses and ineffective solutions became the norm.Billing Error: Their P400 system incorrectly billed me despite specifying the EFTPOS machine I selected (Tyro). To correct this, they hid the terms and made me wait two months before canceling. They keep charging me, but even though I paid, I am not able to login my account.Software issues: Their software was disappointing: slow, buggy, and inefficient, especially in a retail environment.
Cesar
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2018
Good system with many feature and few limitations
Overall they are a solid company. The system is intuitive enough that I can manipulate it to carry out more functions. Still I think that there are others that are not as savvy that would prefer not to have manipulate the software so much in order to accomplish the desired result.
PROSPrice and ability to manage my system remotely their website.
CONSFor a bar, I find myself creating similar items with different costs and prices for let's say differ pour sizes for different kegs. I wish they had a template that you can create with various pour sizes and are already linked to the master product. Then you just pick the pour sizes you want and instead the cost and Price nd you're done. All from one screen. The promotion features can be very glitch at times.
Vendor Response
Hello Cesar. Thanks for leaving us a review, it's great to hear that you like the system and the remote abilities. It sounds like the product matrix app maybe useful to you regarding your pour sizes, it's a free app and will allow you to create variants for each product for volumes. If you are interested in this app it may be worth giving us a call to run through this with you. Kind Regards James
Replied November 2018