Epos Now

RATING:

3.46

(331)

About Epos Now

Epos Now is a business management system for small to mid-sized enterprises. In addition to its point-of-sale module, the solution also offers integrated product and inventory management, customer management, reporting and accounting, which includes general ledger, purchase orders, and payroll processing. Epos Now is cloud-based, meaning that business data is stored securely online and accessible from onsite or off, making management easier. The software is compatible with Windows, Mac, Android, and iPad. Hardware can be purchased directly through Epos Now or through a third-party vendor of choice. Epos Now is used by retail and hospitality businesses in a variety of industries, including grocery, fashion, fast-food, fine dining and many more. The POS system can work ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Epos Now Pricing

30-day free trial, no credit card required. Standard: $39/month ($24/month for each additional register) Premium: $69/month ($45/month for each additional register) Enterprise: To receive a custom quote, contact Epos Now directly.

Starting price: 

£25.00 per month

Free trial: 

Available

Free version: 

Available

Complete POS System
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Epos Now Reviews

Overall Rating

3.46

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3

Value for money

3

Functionality

3.5

Most Helpful Reviews for Epos Now

1 - 5 of 332 Reviews

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

We use it to run our bar

We use it daily to run the bar at our sports club and it works for us.

PROS

All seems to work as you would expect. Adding products is simple, the reports are good. As we are a sports club, we can also add our members so they can load up with credit.

CONS

We haven't found anything in particular that doesn't work. Customer services always help quickly if there is an issue.

Crystal

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

A great tool for any business

This software has made my book keeping a thousand times easier.

PROS

I like that it is user friendly and the back office functions make my paperwork so much easier to navigate.

CONS

Slow to load and could have better options for integrating rewards and gift certificates.

Reason for choosing Epos Now

The price was right and the reps were very helpful and informative.

Michelle

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2023

Do Not use Epos Now

Horrible. Terrible. Non responsive. Atrocious 'service'.

PROS

I responded saying I use the system daily. I NEVER have. It sits in the box unopened.

CONS

"Con" is a good descriptor. I purchased the hardware and system for my business. After being assured of all of the monthly costs and 'no hidden fees' - there have been nothing but. The sales rep can't answer questions regarding these fees and the clauses in the terms. Nor can the customer service rep that was suppose to onboard us. They referred us back to the other. The 'Welcome Team Support" person reached out and then never replied. From March 3 - April 22 (today), outside of sales, no one will return my emails for resolution.

Reason for choosing Epos Now

We chose Epos Now because they (the sales rep) promised no hidden fees. It is nothing but.

Mukesh

Restaurants, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Poor poor poor devices

Setting up team is brilliant. But system just does not work atall

PROS

Has a mind of its own. Works when it wants to

CONS

Everything. Handheld devices just freeze and cloud syncs itself. Payment system so slow even a snail can beat it.

Catherine

Retail, 2-10 employees

Used daily for less than 12 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Modifiable POS System that is easy to use, quick update availability, and economically friendly

When researching POS systems, I ran across a plethora of them out there. I set up online displays where I could interact with different systems. The problem I encountered is that we are a hardware, tool, and lumberyard retail store. With this means thousands upon thousands of products, skus, and etc. In addition, lumber prices fluctuate weekly. As a result, we have to have the capability of easily modifying prices. From the 6 different POS systems I interacted with, Epos Now was the simplest, user-friendly, and MOST economical. In addition, the customer service and response time to questions before we ever purchased the system was almost instantaneous. When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow. For us, Epos Now has been phenomenal. The quick customer response and having your own 'handler' so to speak is great! I seek assistance from (Epos Now representative), and he never fails. He is quick to respond, quick to offer aid, and he teaches the program. He isn't a fixer where you have to continually call to have the same issue fixed. He is an educator. He teaches me about the errors I create when I am utilizing the system, and he demonstrates how to solve the problem.

PROS

What I like most about the product is the simplistic layout, the fact that the system is economical, the ease of learning the system, the quick access to help when it is needed. If your POS system fails, you have to have access to help and Epos Now is there when you need it-you don’t have to wait days to hear back. Another feature that I love is the tracking and reports. I love that I can track what customers order and be able to send emails when customers make payments on their credit accounts is phenomenal. Our customers love this feature.

CONS

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.