Rain POS Software
Rain retail software is a cloud-based point of sale (POS) and integrated website solution that is Mac OS and Windows compatible.
Rain is an all-in-one platform designed for small to medium sized specialty retailers that offer sales, rentals, repairs, events, and classes. Rain is typically recommended to music stores, ski and snowboard shops, scuba shops and similar specialty retail segments.
Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store.
Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed.
Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs, service and repair tracking, QuickBooks integration, email marketing, text message marketing, and social media integration.
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Integrated POS & website -
Purchase orders -
Rentals -
Built-in specialty modules -
Multi-platform marketing -
Admin Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10
4 Reviews of Rain POS
Peter from South Shore Music Co., Inc
Specialty: Other specialty retailer
Employees number: 2-10 employees
May 2018
May 2018
Seamless Migration from Older POS System
Pros
We went with RAIN for a number of reasons. Integration with our website, and in turn, Reverb.com was very important to us. We also liked RAIN's ability to migrate from our antiquated POS so that we had a relatively easy transition. Lastly, being a cloud based system allows our entire staff to work on the system from anywhere.
Cons
At first (about 12 months ago) RAIN was a bit clunky. Navigating was slow, they didn't allow enough pictures for our website, and the search function was not always effective. Also the Reverb integration had growing pains. The thing about RAIN is that they are constantly improving and correcting issues based on their customer's (ours) feedback. At this point the Reverb integration and search functions work perfectly and they now allow unlimited pics on each listing.
Nate from Marks guitar shop
Specialty: Other specialty retailer
Employees number: 2-10 employees
April 2018
April 2018
Getting better all the time
Pros
I love the website/pos integration. Having your inventory line up is priceless. Also, the recent Reverb.com integration is going to be nice. There’s some bugs to work out but it’s getting there.
Cons
I understand the developers update/fix issues in order of Priority but it does take a long time to get support tickets cleared up.
Miles from musiciansupply
Specialty: Other specialty retailer
Employees number: 2-10 employees
February 2018
February 2018
The future of how small businesses survive
Using this system allows you to provide a customer experience on par with, or even better than, what is expected from a successful business in the 21st.
Pros
Feature laden! and they are still developing more music store specific features! One customer data base, one inventory database. Integrated POS system, integrated Wed Store, integrated repairs system. Then add on: integrated short term rentals, rent to own with auto pay, layaway, email marketing abilities, gift card ability, coupon ability, push products to Reverb ability, create and save quotes under a customer name, track store account balances and apply to transactions, purchasing lists by vendor populated with qty triggered items and with and easy receiving and item costs updating.
Outstandingly responsive customer service!
Cons
Still waiting on the private lesson feature =( But it is in development and it sounds like it will be finished Spring of 2018. Would be great to see invoicing against a quote so I could do school business with schools requiring a PO number on an invoice for payment.
Sherry from Coastal Yarns
Specialty: Other specialty retailer
Employees number: 2-10 employees
May 2017
May 2017
Frustrating
Misrepresentation of features and merchant pricing.
Pros
Integrated web and store inventory. Adding items once due to integration of web and physical store.
Cons
Cannot create unique reports.
No weekend support.
Lack of urgency by support.
No debit pin pad offered
