Rain POS Software


 

Rain retail software is a cloud-based point of sale (POS) and integrated website solution that is Mac OS and Windows compatible.

Rain is an all-in-one platform designed for small to medium sized specialty retailers that offer sales, rentals, repairs, events, and classes. Rain is typically recommended to music stores, ski and snowboard shops, scuba shops and similar specialty retail segments.

Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store.

Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed.

Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs, service and repair tracking, QuickBooks integration, email marketing, text message marketing, and social media integration. 

 

Rain POS - Integrated POS & website
 
  • Rain POS - Integrated POS & website
    Integrated POS & website
  • Rain POS - Purchase orders
    Purchase orders
  • Rain POS - Rentals
    Rentals
  • Rain POS - Built-in specialty modules
    Built-in specialty modules
  • Rain POS - Multi-platform marketing
    Multi-platform marketing
  • Rain POS - Admin Dashboard
    Admin Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

3 Reviews of Rain POS

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Nate from Marks guitar shop
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Getting better all the time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the website/pos integration. Having your inventory line up is priceless. Also, the recent Reverb.com integration is going to be nice. There’s some bugs to work out but it’s getting there.

Cons

I understand the developers update/fix issues in order of Priority but it does take a long time to get support tickets cleared up.

Review Source
 
 

Miles from musiciansupply
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

The future of how small businesses survive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using this system allows you to provide a customer experience on par with, or even better than, what is expected from a successful business in the 21st.

Pros

Feature laden! and they are still developing more music store specific features! One customer data base, one inventory database. Integrated POS system, integrated Wed Store, integrated repairs system. Then add on: integrated short term rentals, rent to own with auto pay, layaway, email marketing abilities, gift card ability, coupon ability, push products to Reverb ability, create and save quotes under a customer name, track store account balances and apply to transactions, purchasing lists by vendor populated with qty triggered items and with and easy receiving and item costs updating.
Outstandingly responsive customer service!

Cons

Still waiting on the private lesson feature =( But it is in development and it sounds like it will be finished Spring of 2018. Would be great to see invoicing against a quote so I could do school business with schools requiring a PO number on an invoice for payment.

Review Source
 
 

Sherry from Coastal Yarns
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Misrepresentation of features and merchant pricing.

Pros

Integrated web and store inventory. Adding items once due to integration of web and physical store.

Cons

Cannot create unique reports.
No weekend support.
Lack of urgency by support.
No debit pin pad offered