# AmberPOS Software Reviews, Demo & Pricing - 2026 > Review of AmberPOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile --- [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / AmberPOS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/alternatives/) # AmberPOS 2026: Benefits, Features & Pricing Wondering if AmberPOS is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview AmberPOS 4.1 [(51)](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/) Pricing Pricing available upon request ### About AmberPOS Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes customer relationship management (CRM) and inventory management. The advanced customer management feature allows retailers to track personal details of their customers and analyze the purchase trends. The full reporting capabilities in AmberPOS allows users to analyze and interpret their daily sales numbers. Along with the CRM functionality, AmberPOS is coupled with a vendor management system that provides communication between retailers and their suppliers. AmberPOS also offers an optional e-commerce add-on module that allows the software to integrate with big e-commerce shopping cart. AmberPOS is a windows-based, on-premise point of sale system that runs on Windows 7, Windows 8 or Windows Server 2008/2013. Pacific Amber offers 24/7 support and training for its product. Wondering if AmberPOS is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. ## AmberPOS User Interface ## Popular AmberPOS Alternatives Main Product AmberPOS 4.1 [(51)](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.08Value for money - 4.04Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(575)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.2 [(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.84Value for money - 3.69Customer support - 4.12Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(721)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) 4.1 [(134)](https://www.softwareadvice.com/retail/rainpos-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.02Value for money - 4.11Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [POS Nation for Retail](https://www.softwareadvice.com/retail/pos-nation-profile/) 4.6 [(133)](https://www.softwareadvice.com/retail/pos-nation-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.51Value for money - 4.74Customer support - 4.47Functionality Pricing Starting at $149.00 per month Get Price ## AmberPOS Pricing and Plans Starting price: CA$999.00 Free Trial Free Version Basic CA$999.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AmberPOS Features - Popular features found in Point of Sale Accounting Integration Barcode/Ticket Scanning Customer Accounts Discount Management eCommerce Management Electronic Payments Electronic Signature Gift Card Management Inventory Management Multi-Location Order Management - More features of AmberPOS Access Controls/Permissions Activity Dashboard Barcode Recognition Billing & Invoicing Cash Management Commission Management Credit Card Processing CRM Customer Database Customer History Customer Management Customizable Reports Data Import/Export Data Synchronization Email Marketing Employee Management For Retail Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Layaway Management Loyalty Program Mail Order Merchandise Management Multi-Currency Offline Access Ordering Automation Payment Processing Point of Sale (POS) Price/Margin Management Pricing Management Product Catalog Promotions Management Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Retail POS Returns Management Returns Tracking Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Stock Management Third-Party Integrations Touch Screen Transaction History ## AmberPOS User Reviews Overall Rating 4.1 Ratings Breakdown 5 49% 4 33% 3 8% 2 2% 1 8% Secondary Ratings Ease of Use 4.1 Value for money 4.1 Customer support 4.0 Functionality 4.2 AF Alice F. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed April 2019 Point of Sale decision 4 I had too many unknown transactions - as in clients now everyone goes in the system - easier to find transactions if old payment type is not know. Ratings Breakdown 3 Ease of use Previously 4 4 Value for money 5 Customer support 4 Functionality Pros: Fantastic customer service. Has lots of features for the expense. Cons: Wish I could integrate this with a booking scheduler. I have a client database that we use to sent up courses and customer service. We have to manually transfer payment to that client database. Read More DS Daniel S. Used unspecified for unspecified Review source Reviewed February 2012 5 We are a small rapidly growing specialty garden store. We have used a few different POS systems since opening, about 6 years ago. All of the systems we worked with in the past had too many functionality issues for us to keep using their software for very long. Since switching to Amber POS almost 2 years ago, our system has become much more streamlined and much easier to use. We have a warehouse that we use for excess product and bulky item storage. Amber POS can accurately track ALL of our inventory in both locations. When we expand to more store locations, we can add an infinite number of additional stores, using all the existing information. No need to retype anything in! All business information is now kept in one place. It's very easy to find any information needed from product information, vendor information, customer information, to all sales history & reports. The staff at Pacific Amber has been a blessing for our business. They are always ready to help with any issues that may come up. They usually answer the phone on the first call, but if I have to leave a message, I get called back quickly. Try that with Quick books and see how you feel endlessly waiting for help that doesn’t come. We had some issues setting up our old accounting program on new computers we bought. The staff at Pacific Amber even helped us install software from another company! I'm not saying that they are supposed to or expected to, but service like that is one of the many reasons that I am extremely happy with their software and support. They care and it shows. They also got our new website up and running! They advised us which shopping cart software to use, and then integrated it to the Point Of Sale. Now we can upload, update, edit, add and remove products from our online store right from the POS window! When we sell an item online, the transaction can be downloaded into the POS without having to retype any information! I'm sure you can see how much time this can save! We can even sell on eBay though our website and not have to retype in ANY information; it all gets downloaded correctly right into the POS. All in all, this is a great system and I am very happy with it and the staff at Pacific Amber Technologies. I would highly recommend it to anyone who needs a solid POS system, from a single store with a small inventory, up to large retail companies with dozens of stores and thousands of products. This software can handle whatever you need it too. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Read More KM Kevin M. Wine and Spirits 11-50 employees Used unspecified for more than 2 years Review source Reviewed October 2017 Support of AmberPOS support 4 Previously 5 For a stand alone POS solution, this is the one to choose. Ratings Breakdown 4 Ease of use Previously 5 4 Value for money 5 Customer support 4 Functionality Previously 5 Pros: AmberPOS has been our retail software supplier for over 15 years. We have had great support and solutions that fit our needs. Their improvements to the POS program has helped Marquis Wine Cellars get to the next stage of growth. Support is timely and knowledgeable. Lots of reporting capabilities and the program has been very stable over all these years. Cons: This could integrate easier with accounting software. Read More JP Justin P. Used unspecified for unspecified Review source Reviewed November 2011 5 I run a small business shoe store. The store has been in business for 33 years and coming into 2011 had never had any type of POS/inventory management. I came to SoftwareAdvice.com looking for assistance in locating the perfect retail software for a business that had previously never had as much as a computer. After a couple of months, I was able to narrow my search to Pacific Amber Technologies and their AmberPOS software. Despite being based out of Vancouver and having a 3-hour time difference to me on the east coast, Pacific Amber's customer service was top notch. Since they are a smaller business themselves, they seemed to understand the constraints of time and money and really worked to make sure I was getting everything I needed without spending more than I had to. In the early stages of getting all of the hardware, if they didn't have a product that I needed for a price that worked, they would direct me towards where online I could find it while maximizing my dollars. They assisted me every step of the way, from installation of software, to setup of any hardware, to getting my inventory tracking up and running. When it came time to set up my online store, AmberPOS was once again a huge help. The integration with my physical inventory and my online inventory was synced without much hang-up. As a business that hadn't used any type of inventory tracking previously, or anything digital at all, AmberPOS was relativity simple to teach to my sales staff and owner, all of who had very little computer experience. Most caught on very easily, and I definitely think that AmberPOS's layout and graphics not only make it a nice system to look at everyday, but much more inviting to someone who wouldn't be as comfortable with a system that functioned the same but looked like a spreadsheet. Over the past six months that we have had AmberPOS up and running fully in our store, any time we needed assistance we never had much issue getting in touch with their support team. Usually we could get the issue resolved within 24 hours, and they always checked back in to make sure everything was running smoothly. I cannot recommend Pacific Amber and their AmberPOS software more for a company of any size. The only reason I gave Functionality a 4-star rating is there are still a few minor issues, but whenever those are brought to their attention they are pretty quick to listen and update the software. I'll be sure to use AmberPOS for years to come! Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Read More PW Penny W. Retail 2-10 employees Used daily for more than 2 years Review source Reviewed December 2017 Endless flexibility and functionality. Great service. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that the system is easy to customize and flexible. The Amber staff is always available and willing to help, and have helped me craft the system to work exactly how we need it to work for the unique needs my retail store has. They are able to remote into our computer and help us create new features or troubleshoot problems in real time. Cons: I would normally call it a con that I have to sometimes leave a voicemail, but honestly, it's faster than going through 20 different prompts before I can reach a live person. When I do leave a message they call back right away. There are no voice prompts. It's either a live person straight away or a quick call back. And the support staff is a small team, so you can easily speak to the same person every time you call, and they know our account when we call, AND they know and understand their product, which is more than I can say for 90% of the technology vendors I normally have to deal with! Read More VR Verified Reviewer Used daily for more than 2 years Review source Reviewed April 2018 Customer support is APPALLING! 1 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Cons: Random errors. Their "fully integrated credit card processing" isn't. Sales process through credit card payments but not recorded in register. Customer service's reponse: "Just do a physical inventory of your 15,000 items to determine what sold." Half of the month of sales and receiving history disappeared randomly for no known reason. They don't care. Vendor Response This review was mistakenly left for the wrong POS company. This is not our customer. They may have us mixed up with a Restaurant POS system with a similar name to ours. We don't sell restaurant POS systems. We sell a Retail POS system. This anonymous review is either fake or left for the wrong POS company. It claims our system doesn't store transactions in the POS database. That is simply not true. We have thousands of customers, some with transactions going back 10+ years. They must be mistaking our system for a different software. We tried to get Capterra to correct this mistaken and misleading review but they refused even though this was not left by one of our actual customers. Replied June 2018 Read More WG Wayne G. Retail Used unspecified for unspecified Review source Reviewed October 2014 A robust POS for small businesses 3 Ratings Breakdown 2 Ease of use 4 Customer support 3 Functionality Pros: They are responsive to requests for assistance. The software has many advanced features. The value is good. The built-in reporting is nice, with some caveats (see below). Cons: As a former software developer with 15 years of experience, there are a few issues I have. These might not bother everyone, though. First, the reporting system is nice, but you cannot alter the format or add/remove fields from the canned reports. This means I eventually had to build my own back end reporting system. The vast majority of people won't be able to do this, so be aware that if your main goal is robust reporting, this is a pretty major issue. Lack of keyboard shortcuts. If I change a SKU I cannot hit ctrl+S to save. I have to click the save button with the mouse. It's annoying. Unable to customize screen layouts. On the customer screen, for example, I cannot choose to display only the fields I use. This means there are a ton of fields I don't care about that I can't hide. This is the same for all the screens. The software has a lot of fields because of the advanced nature of its design. Even so, I don't need all of them, so being able to hide them would be wonderful. The label design system lacks a "snap to grid" system. Actually, it doesn't have a grid system at all. This makes designing a label unnecessarily difficult Custom queries cannot be altered later. If you setup a special price rule with a custom query and later wish to modify it, you must start over. Any attempt to change it will give you an error. This is annoying and leaves you open to risk that your new rule will miss logic you built into your old rule. It rounds down on sales taxes. If you sell any item that results in a sales tax value less than a penny, it won't charge sales tax. When you move thousands of dollars a year in these small transactions, this can lead to a substantial amount of sales tax you owe that the system never collected! Read More MD Matthew D. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for less than 12 months Review source Reviewed August 2020 Excellent POS option that does not break the wallet 5 From the start, the AmberPOS Team has walked us through setup to some minor issues we have had. The fact that they responded with expedience during a 4th of July weekend speaks volumes! The team support has truly been wonderful! Easy program that can be navigated by younger staff, and flexibility of sales ability work very well. Considering that we are a ticket booth, snack bar, and retail store, this program covers all bases for us! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Scalability and user friendly features allow this to remain small but give the ability to increase as the business grows. Cons: Due to our location, internet is a little slow. Although this is not a cloud based POS, it still requires updates that can bog down our internet. This is NOT an issue with the software, it is an in-house issue. Reasons for choosing AmberPOS Less expensive, better fit for our location/store. We weren't being sold, we were just given information from the other POS providers. AmberPOS treated us with respect and paid attention to all of our concerns during purchasing. Reasons for switching to AmberPOS Newer program with better abilities to suit our needs Read More DA Daniel A. Museums and Institutions 11-50 employees Used daily for more than 2 years Review source Reviewed December 2017 Top Notch Service ! 5 For anyone looking for a POS system, you cannot go wrong by choosing Amber. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Amber is easy to teach to my staff, remarkably easy to use on the administrative side and offers wonderful and personal support. It is an affordable system that I highly recommend to anyone looking to upgrade. From the people to the program, itself, I couldn't be happier and feel more confident that I made the right choice by choosing Amber. Cons: I operate four separate museum stores and maintain four separate inventories within Amber. My wish is that it could be made easy to toggle between inventories without having to log out of one and into another. I'd love to be able to just log in and be able to maneuver between inventories with a bit more ease. Trust me, I can be a whiner..........and if this is my only complaint........well, Amber is doing okay by me, then. Read More lm lisa m. Retail 2-10 employees Used daily for less than 2 years Review source Reviewed November 2017 Amber is an update from an old POS system and it now allows me to couple inventory with a web site 4 Would love to be able to have a convenient suggestion box to enter suggestions for improvement - and a newsletter emailed or on program to access letting us know what changes made and what changes you are working on to improve the program. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: After a bit of a learning period since I was not used to working with spreadsheets, I found it easy to work with. After two years I am still finding out features that I find useful. Have also found tech support friendly and helpful. Integration with Big Commerce added additional challenges that Amber seems to be trying to deal with . Cons: Tech support feedback not 100%. Had sent a few questions that did not get answered. Would really like to have an emailed newsletter announcing what improvements and changes have been made to the program. Found out that I needed to log onto a special site that had that information after being with Amber for a few years. Although POS program seems non geek friendly this information is aimed at the techs. Read More Showing 1 - 10 of 51 Reviews [See All Reviews](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/reviews/) ## AmberPOS Popular Comparisons [Clover vs AmberPOS](https://www.softwareadvice.com/retail/clover-profile/vs/pacific-amber-technologies-amberpos/) [Compare All Alternatives](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/alternatives/) ## Other Top Recommended Point of Sale Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **96** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **73** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **55** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **52** times Stuck Between Options? 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