Owner.com
About Owner.com
Owner.com Pricing
Starting price:
$500.00
Free trial:
Available
Free version:
Not Available
Other Top Recommended Retail POS Systems
Most Helpful Reviews for Owner.com
1 - 5 of 50 Reviews
ameer
Verified reviewer
Restaurants, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Owner.com is a must for every business
My experience with owner.com has been nothing but very efficient and exciting. Their platform have generate us well over $100K in less then 4 months. My website used to be so useless until owner.com came along and helped build my website to be a money maker and also created me an app for my restaurant So my overall experience with them have been 10/10 I appreciate this company more then anything I have worked with before
PROSOwner.com is a fantastic company that helps businesses attract more customers and prevent you from paying higher fees for DoorDash or Uber eats which those two companies could kill your business easy. I love how easy their software is and very simple to use. It took me couple months to think of having owner.com and honestly I feel like that time was wasted. I should’ve jumped on board right away because that’s what my business needs
CONSNothing I don’t like about owner.com From customers service to their app that they get you for your business is greatly appreciated Owner.com saved me a lot of fees on other platforms
Reasons for switching to Owner.com
Because of the fees those companies are charging my business which was really disappointing and also drowning my business to the ground
Asia
Restaurants, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Fantastic for restaurants trying to stand out and drive online presence!
Overall owner.com has exceeded my expectations. I looked at several different options and have tried a few different ones over the past 4 years, but have found this to be the most all encompassing solution and for a really good price. Their customer service is extremely knowledgeable and competent and are able to quickly resolve issues.
PROSMy favorite feature is the slick design of the website itself. It takes a conventional menu and makes it interactive to prompt every customer to place an order immediately. It also helps to upsell by offering commonly paired with or commonly added items. We saw a 10% jump in ticket average just by the upsell features alone.
CONSI would like to see more integration features with our POS. Currently owner.com can send information but isn't receiving information from our POS in terms of menus. Depending on your POS, it may not be developed yet to maintain a menu on only one source. I would love to see owner.com develop a POS and kiosk feature as well.
Reason for choosing Owner.com
Their price was a small part of my decision but the bottom line came down to online visibility which they are peerless in their own right. No other services I trialed or investigated could match what they do. They use some older tactics like email campaigns but with newer tricks to keep your business top of mind.
Reasons for switching to Owner.com
We used Weebly for a couple years before switching to Spot Hopper. But, Spot Hopper was geared more towards just a good looking site and controlling your social media with AI. It had useful features but owner.com is able to actually grow sales in a much more profound and impactful way.
Anthony
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Owner.com delivers!
The integration with owner.com and my POS, square, was as smooth as I’d hoped for. Their interface on the backend is simple to use
CONSA few user and admin Details still need tightnening up
Brian
Restaurants, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Great for Startups or Upgrading existing systems
A few bumps in the road, but overall the system is miles ahead of what was being offered with our previous service, and what was being offered by other companies. They have worked with us to address any issues we may have run into and the system itself has been solid. Very reliable ordering system.
PROSThe changeover was remarkable. Within a week all of our menu items, modifications, and photos were already set up and ready to roll with marketing materials as well. The onboarding team was able to access all of our previous systems and convert all the information to the new system. The new tablet and dashboard have a ton of new featured that we could not even get with our previous provider Chow Now.
CONSMy biggest issue would be the marketing function. You can only import customers information if they have Name, telephone number and email. So if you had customers sign up with just an email, you can not reach them until they order again. Unless, of course, you continue to use your previous email client.
Reason for choosing Owner.com
No contract, great features, ability to add delivery to our restaurant.
Reasons for switching to Owner.com
Previous company did not offer the same amount of features as Owner.com
Kaden
Restaurants, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Starting with a decent product and getting better.
Overall, we do like their offerings, and we like that they seem to put a decent amount of time and effort into building new products to benefit their customers. Customer service has been pretty nice to deal with most of the time, and generally get a pretty quick answer for you. Some of the newer products are a bit glitchy and the website is very cookie cutter, but that isn’t always a bad thing for most customers.
PROSOwner was able to give us a bunch of marketing supplies and tools to reclaim delivery orders. That has been awesome. We also actually like the app they provide quite a bit. It is simple, but pretty effective.
CONSOwner is already a little more pricey than some of the competition and then they charge a $4.99 fee to each customer to order online through our website. That is a bit ridiculous when you are dealing with low cost ticket items.
Reason for choosing Owner.com
They seemed to be a better fit for our needs
Reasons for switching to Owner.com
Heartlands website design at the time was absolutely horrendous, and we liked that owner offers the chance to customers to order delivery directly through our website.