This has allowed for a symbiotic relationship between our business and theirs resulting in a great partnership.

Fantastic, roller have gone over and above to help us.

Always a pleasure to speak to and always find a rapid solution to help you out.

Our bookings have increased with the phone traffic decreasing. Feel rather frustrated at the initial over selling.

You wouldn’t think it’d be hard to find in 2019, but it WAS.

Things did not go smoothly or very quickly on our end due to what felt like a neverending series of unfortunate events and your team was so patient and helpful. SENSITIVE CONTENT]  has been wonderful.

The Roller platform has revolutionised the entertainment centre industry providing Urban Xtreme with an enhanced customer experience and features that provide the company with an increase in revenue.

VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.

I'm so glad we chose Roller as our software provider. They provide excellent customer support and i would recommend Roller to any business.

They set you up nicely to figure out how to create and update products and they are constantly innovating. They have a very good support team to help you with any issues you might experience.

M most impressed with the customer success team also - they pushed me to do better at every turn, and have been extremely responsive and helpful to literally ANY question I have.

Single use sites should be fine but chains may find this is frustrating.

Roller's support team and knowledge based articles are the top feature. The ability to submit a request ticket and have feedback or a solution within a few days, if not hours  is remarkable.

Roller has wide range of services from booking, reports, integrations with Google analytics, etc. Also support team are really good and helpful.

Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.

Our overall experience has been one of a pleasant transition from a very complicated and convoluted system to one of simple, user friendly and well designed system for the tourism industry.

Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Love that it is a cloud based system and VERY easy to use with 24 hour support. The transition from our previous POS was easy and the set up was done in partnership so we knew how it works.

We have found the functionality, ease of programming and cost comparison outstanding.

Coming from businesses where there is nothing accessed internally without a VPN, remote access, via a simple URL, is also amazing.

It is very easy to use, has a very good and functional design and offers a wide range of functions.

As humans change is hard no matter how complex or simple it can be.

Maybe were not getting the most of of all features that we pay for currently.

A great booking software and POS combined with sensational service and support. Easy to use combined with great brand and appearance.

I felt supported throughout this journey. To be honest we haven’t needed roller since this point as the system has worked flawlessly, but I know they are there if required.

The POS is easy to use and train employees on. It enables us to check in guests quickly and provide a great experience for our customers.

We also love how easy Roller it is to integrate with our website. Customers have always given us very positive feedback on how easy it is to make an online booking with us.

Staff are helpful and the knowledge base excellent. With continued improvements the platform continues to deliver.

It has been a long journey to get from zero to our current functioning platform. We are 100% satisfied with the guidance and support Roller has provided us.

ROLLER software is very user friendly, simple to understand and train employees on, and allows a ton of customization for our branding and needs.

I LOVE THAT IT IS WEB BASE SO I CAN USE IT AT HOME OR ANYWHERE I GO. IT ALLOW ME TO BE THERE FOR MY TEAM EVEN IF I'M NOT AT THE OFFICE.

Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.

We always know our enquiry will be answered and resolved quickly.

I would highly recommend Roller POS software to any company looking for ease of acclimation, access and functionality.

Fantastic support from Accounts Manager - Sophia.

Very little I don't like as they are always on the other end of a phone call for advice.

I appreciate so much when people tell you they can’t do something and why, rather than misguide or fob something off.

Toast is amazing it not only can handle on the fly menu changes, but can also work as your punch clock. Runs very smoothly on android os.

Overall, it is a simplified, intuitive and easy to manage POS offering that is a great fit for any small business.

Nice features and ways to set up the menu for ease of use by employees. User-friendly up to a certain extent.

The idea of everything they have is wonderful. I guess the best thing is they do deposit the money pretty quickly.

Install was a total disaster and cost our company over 40K in losses. They refused to take responsibility for their failures.

Took 4 months to get someone to finally review the credit card charges only for him to “shine me on” which is frustrating to a business owner.

What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.

In training new teams they offer a great program and support team. The layout is ideal for high-volume.

After over a year the restaurant is still super happy with the switch.

Very feature rich with a robust online delivery platform that seamlessly integrates with the POS solution.

The timing features for happy hour pricing, the ease of use for customers and staff, inventory use, ease of changing items on the fly during service. Such a great product for fast casual use.

Very intuitive software and mobile friendly. Excellent customer service, very willing to help.

Synchronization is almost immediate and we have seen a huge increase in online ordering already. The self service kiosk was easy to setup and has a great look and feel.

The benefits from Toast were great. Unfortunately I don't work at a restaurant with Toast anymore.

But Toast is happy to have their popup promoting their app on your restaurant page.).

TOAST is a solid point of sale system available for a very reasonable price. Adding, editing and removing menu items can be done quickly and remotely.

Very pleased with our decision to replace our old solution with Toast.

Customer Support Inadequate and Multiple Charges on customer accounts.

The reporting is awesome and when used the right way, you have your answers to questions you didn't even know you needed to ask.

I have used this and thoroughly enjoyed it. The handheld feature is the best.

Wait times are often ridiculous. And they are not timely with replies at all.

Bar staff likes software. Simplicity and integration low rate.

Integrations, ease of use, flexibility of what parts you wish to use, interest in feedback, hardware is amazing.

Toast reps and customer service do not return calls. Credit card charges duplicate weekly on multiple customers accounts for no reason.

I have gone from recommending TOAST to experiencing extreme frustration w/ terrible customer service.

It is now June 27th and the ticket is still open and no one has responded. Their customer service is the WORST.

Unable to customize location picker page. They claim that they are the payment processors but fail to take responsibility or help with disputes.

Software is very easy to use. Pos system is good, not very colorful but still easy to maneuver.

You end up paying more in lost time, chargeback fees, and waste money on a subscription that doesn't even provide you with enough support.

Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.

It will run many reports that are helpful. The connection to a mobile phone is great because you can do almost anything from the mobile phone that you can do from the desktop.

And do it all in one place - is awesome. And the fact that it is all so easy and user friendly is just a bonus.

TOAST is actually one of the worst POS systems you can use. I have been a restaurant industry veteran on the owner's side for over a decade.

It was seamless it integrate our products onto the software prior to opening. The kitchen display screen is a lifesaver.

For example, sorry, but we are out of this item or here's how we are doing curbside pickup, etc. There is only a teeny, tiny way to notify guests with a small banner atop your page that no one sees.

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.

As a GM, the reporting was user friendly and easy to generate. It was so mainstream and I love that automatic reports I could sent up to send to myself every day.

I like the way the screen looks - it’s visually appealing. Ve only used it briefly at a restaurant as a hostess, but it worked just fine.

Great customer service, great price, extremely user friendly, amazing features.

Australian Dollar

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues. We help venues manage their operations and improve the guest experience while growing their business. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow. 

ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.


LongDescription

Support Ticket Management

AB Testing

Season Tickets

Document Templates

Restaurant POS

Employee Management

Surveys & Feedback

User Management

Electronic Payments

Status Tracking

Customer Data Management

Barcode/Ticket Scanning

Internal Chat Integration

Payment Processing

Online Signing

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Digital Signature

Electronic Signature

Retail POS

Reservations Management

Credit Card Processing

Calendar/Reminder System

Transaction History

Attendance Management

Mobile Ticketing

Sales Management

Event Tracking

Customer Database

Registration Management

Gift Card Management

Resource Management

Kiosk Ticketing

Calendar Management

Searchable Database

Onsite Ticketing

Customizable Fields

Conferences/Conventions

eCommerce Management

Template Management

Data Import/Export

Offline Access

Mobile Signature Capture

Email Tracking

Promotions Management

Email Templates

Multi-Location

Contact Management

Online Ticketing

Booking Management

Email Marketing

Mobile Access

Sales Reports

Inventory Tracking

Real-Time Data

Ticketing

Ticket Brokering

Marketing Automation

Concessions Management

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Segmentation

Reminders

Volunteer Management

QR Codes

Event Management

Customizable Templates

Billing & Invoicing

Customer Management

Receipt Management

Multi-Facility

Accounting Integration

Event Calendar

Waiver Kiosk

Interaction Tracking

Web Forms

Website Management

Discount Management

Real-Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Food & Beverage Management

Room Block Management

Print-at-Home

Stock Management

Customizable Forms

ROLLER partners with over 1,200 attractions venues to help them sell more, save time, and deliver better experiences for their guests.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ROLLER

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.

This POS system can help streamline inventory management and restaurant operations. Necessary menu updates, such as daily specials, can be made from any Toast terminal or mobile device using the Toast app. Servers can use tableside ordering features and complete payment processing using handheld tablets, known as Toast Go. With this POS solution, Toast users can also track bar tabs and look up drink recipes, helping to improve the overall client experience. The Toast Kiosk is also available for diner self-service options.

Toast’s Payroll and Team Management product is a time-saving solution that integrates restaurant POS and payroll systems for seamless time-tracking, approvals, and HR functions. This integration can help a restaurant owner save money by reducing the need for extra software vendors. The Toast POS system also automates standardized gratuities that encourage fair tips, which can improve employee morale within the restaurant industry. 



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