The software is very easily navigated, the best part is if you're stuck or have any questions the Hibu team is always available for help.

No chance of knowing how we will do if/when we cancel. Will we fall off face of internet search.

Terrible, I paid hibu to work on my seo amd maintain my website. Hibu intentional suppressed my searchability in order to increase revenue.

Poor results and failure to acknowledge responsibility or discuss resolution.

I was shocked small businesses are buying these sites. Mo on a two year contract for a very very bad site.

The format of their website for tracking your results and sending out review requests is very nice. Very easy to navigate through and use.

We have many commercial projects that pay slow.

I don't currently have a rep, but when I did, he was always checking in and coming up with a new game plan to make sure I was satisfied, I just think for my budget, we weren't very successful.

I normally deal with [sensitive content hidden], she is great and is always checking to make sure we are good to go. Any updates I might have for the website she gets on it right away.

Cost was excellent compared to our alternatives, our sales rep is excellent at his follow up.

Sometimes it is hard to understand what I am seeing on the dashboard.

Generates many calls by interested potential customers. Great exposure and results.

The ad department that runs the ads is horrible at copy. They take forever to get back to me or my sales person.

I have had an excellent experience with Hibu for several years.

Customer service was a joke, website was horrible, pictures were basic, words misspelled.

I can make changes to our website easily myself. If there is deeper formatting that I am unsure of the service team is pleasant and always willing to help.

Easy to work with and the best ROI option for digital marketing utilizing the best audiences across the internet.

They are always around and having the advantages of a big company when it comes to platforms and support is great and at the same time the local feeling of a smaller company.

The people are great and everything has been great so far. We have received over 50 reviews in the last couple months.

I loved how easy and helpful customer service was.

Very good experience, it has been much more user friendly than other services we have used in the past.

EVERYTHING IS GOOD; WE RECEIVED A LOT OF LEADS AND PHONE CALLS, AND THE WEBSITE IS GOOD.

Easy setup, easy to modify the website, social media ads are simple but effective. The website works excellent and we have had complements from our customers.

But, no one really knows what happened that caused this person to disappear. Our mistake was rellying on one person, instead of the team at Hibu, who are quite capable.

I am an honest hard working business owner, and this is my best advice, run away and look for someone else.

The company is very expensive and are hard to get the back office people to respond to my sales rep or me.

Our rep at HIBU, [sensitive content hidden] has been a good and present partner in finding the best target areas to help our business grow at amazing levels.

Ability for patients to self book their own appointments is excellent. Love that we can text from our own phone number.

Sometimes messages can get lost and I have to search; only because so many other auto messages go out.

I have been able to manage my business without having to hire additional staff to do what Review Wave does for me. Their customer service is so amazing and always there to help.

The training was thorough and setup and use has been super easy. Any time there is an issue their customer service always assists us fast and resolves any issues.

It has made my girls job significantly easier, our patients love it, and we've gotten a flood of reviews since signing. The customer service is always quick to answer and over the top friendly.

They will promise you that everything is very simple and straightforward.

Review Wave is great for text reminders and more.

It is a little delayed in updates if we make a change to a patients appointments but that is it.

I also did not like the sales representative that we worked with because he was very aggressive and talked down to me when I said I needed to think about it.

Overall, my experience has been poor. I was promised that their software integrated with mine, and would be very simple to use.

It gives the patient an outlet to let us know how we could do better before they leave us a negative review.

Love that it integrates with our electronic health record's and is automated. Understand very well be importance of reviews and the system makes it seemless.

We have received service with abundance. Their customer service has been the best I have ever worked with and has made the transition very smooth.

Everyone I've talked to has be extremely helpful and friendly. I've never felt like an imposition or like any question was too small to be valid.

I love that we get to hear the feedback of our patients. It is both helpful when we receive good feedback that can be shared on Google and Facebook as well as ways we could improve.

Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.

They had a great customer support team and good review software, but were were looking for more of an integrated system that would allow for easy texting and rescheduling options for patients.

It has been much easier for us to get positive feedback from our customers in real time which has made a very positive impact on our growing practice.

The ease of use and integration options have made it easy for our clients to jump in and start using the platform immediately, and they are seeing excellent results.

The customization options for all templates give us the flexibility to tailor our message to our specific audiences. Customer support has been fantastic.

We use it and will continue to use it. Great company doing awesome things and doing them well.

The campaigns are a little trickier to use but there are more steps involved.

The integration with our system at the time was wonderful and streamlined our work flow.

The texting function and appointment reminders are fantastic. Like all of the features and templates for this.

Honestly, the product is great, but my favorite part is the customer service.

I also liked that patients with a less than amazing rate would be redirected to provide feedback instead of leaving a review on one of our platforms for the public to see.

The integrated prompt and ability for patients to rate and review our business via mobile device following their appointment visit.

The text messaging between patients is awesome. The reviews being sent out automatically has increased our reviews and most important is the ease of use.

The team who presented the product and set up our system did a great job. Team is friendly and eager to help whenever we have questions.

We have gotten almost 300 reviews in 6 months. We also love the text reminders and seamless integration with chirotouch.

It's easy to use and helps my practice run so smoothly everyday by confirming patients for all their appointments and I love that they can communicate by text with us any time that works for them.

The ease of use is very important as well as the automated requests. It helps to keep momentum going in the background of our daily business.

Review wave is intuitive, easy to use, and very effective.

We love working with Review Wave, that's why we hired them. We worked with them years ago in our former office, and we knew that they would be an asset to our new practice.

I haven't truly unlocked the full potential of the software yet, we're just dipping our toes.

They all use the same schedule and have the same tax ID # but they want to charge me $300 per office with a 10% discount.

Great company and technical support as needed.

It was a great product until it became overpriced after the first year.

This did help us to increase our Google and Facebook reviews. This also has a feature where you ask for feedback and then ask for a review.

US Dollar

Hibu is a marketing software for small businesses and professionals. The software provides tools to manage online listings and reviews. It offers website builders to create an online presence. Hibu includes features for social media marketing, search engine optimization, and advertising. It also has marketing automation capabilities like automated messaging, collecting customer data, and scoring leads. Key features are listings management, reputation monitoring, website creation, social marketing, search optimization, advertising, marketing automation, customer data collection, and lead prioritization. The software aims to help small businesses and professionals improve their online visibility and gain new customers. Hibu provides an integrated marketing solution to manage digital presence and promotions.

LongDescription

Review Notification

Review Monitoring

Response Management

Email/Help Desk

Phone Support

Chat

11-50

51-200

Hibu

Documentation

Review Wave is an online review software that helpshelps dentists, physicians and other medical professionals create patient reviews and gain new patients. Review Wave allows medical practices to automate the process of gaining reviews, build customizable website templates, and use SEO data to help increase visibility online.

Messaging

Surveys & Feedback

Sentiment Analysis

Confirmation/Reminders

Communication Management

Multi-Location

Survey/Poll Management

Email Reminders

Activity Dashboard

Alerts/Notifications

Reminders

Automated Scheduling

Dashboard

Ratings/Reviews

Social Sharing

Review Request

Monitoring

Feedback Management

Appointment Management

Negative Feedback Management

Appointment Scheduling

Campaign Management

Patient Engagement

Customer Database

Client Management

Billed annually. A one-time set-up fee of $299.

Hibu vs Review Wave

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons