SS&C Blue Prism vs JAMS

RATING:

4.4

(26)

SS&C Blue Prism has 26 reviews and a rating of 4.38 / 5 stars vs JAMS which has 19 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (26)
4.5 (19)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 22, 2023
August 25, 2021
Pros/Cons
  • Pros

  • The one thing that I like about this product is the ease of integration with the enterprise.
  • My organisation is satisfied with sharing it's data with Blueprism. Simple and easy to learn and use.
  • Cons

  • While doing development you can't edit an object while debugging. One of the most demanded feature from developers and they still haven't taken any action.
  • Differences between desktop and web versions. Difficulty to manage external content.
Read all user reviews
  • Pros

  • Interfaces with virtually everything we have running, Windows Server, Linux, iSeries and is the central part of the production environment. Proved to be a great catalyst for developing in PowerShell.
  • However, the support team is an invaluable part of the product. The support team has been fantastic in helping me to understand what capabilities are available and exactly how to use them.
  • Cons

  • Clients tend to lose connection with server as it does not refresh consistently (v6), sometimes frustrating that other sessions will show different job statuses.
  • Sometimes the response time in viewing the detail screens is slow. However, it is difficult to know if it is the JAMS product or our environment that is slow in rendering results.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos