Customers get a confirmation for the first day of the event but then they're not sure what time the following day starts, etc.

That you can control how the appointment are set up,space between the appointment lots of options The customer service is great.

The best features are the auto reminders for clients with bookings, the booking confirmation emails and the really clean and simple end user booking system.

It's really not practical to move appointments around this way - you have to edit it by setting the date and time manually when it would be a lot quicker to drag and drop.

It’s user friendly, easy to navigate and my clients just love being able to book their own appointments with reminders. I would recommend this service to anyone.

We use it everyday to ensure our pet grooming business runs smoothly and most of our clients book on-line which is great.

The customer service is amazing. Someone ALWAYS gets back to me within 24 hours.

In general my experience is very good  with the software.

Also has good API integrations so you can plug in to many websites simply and easily.

The only criticism I could level is that the drag and drop functionality doesn't work well in the browser window.

I also like that I had a direct Support contact that I could reach out to as needed.

It also integrates with our POS so we can import booking data from their fairly easily. Overall a great service with a high degree customisation available and easy to brand integrate.

I am hard-pressed to identify negative aspects of this platform.

It's easy, it helps me a lot and I saved so much time.

Ability to use it on my phone or laptop. Customer Service is great.

On the other hand, it has a very friendly interface, being very easy to configure, navigate and use, both for us users and for our customers through the mobile application.

The software was relatively easy to adopt and use from the beginning, and for the most part we were able to make adjustments without requiring Support.

This straightforward software manages our calendar and is a great facilitator of our classes and private shopping sessions.

Overall though - a fantastic bit of cloud based 'software as service' that does exactly what it says on the tin.

Also the quick sync to my google calendar is very helpful. Love how detailed you get with the times.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

Appointment scheduling software built for Enterprise.

Booxi is used to manage individual appointments or group events at scale. Use cases include scheduling consultations, workshops, pickups or returns, and many more.

Our technology is trusted by leading retailers for its ease of use and extremely robust feature set.

Booxi available in 80 countries and 16 languages, can be deployed in a matter of days and integrates with Salesforce, Adobe, Sendgrid, and many more.

LongDescription

Employee Management

Customer Surveys

Electronic Payments

Real-time Scheduling

Mobile Alerts

Customizable Reports

Rescheduling

Activity Tracking

SMS Messaging

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

SMS Reminders

Class Scheduling

Calendar Management

Room Booking

Data Import/Export

Payment Reminders

Multi-Location

Availability Indicator

Booking Management

Mobile Access

Online Payments

Resource Scheduling

Email Reminders

Website Integration

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Availability Management

Calendar Sync

Multi-Language

Customizable Branding

Facility Scheduling

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Appointment Scheduling

Payment Processing

For Salons and Spas

Contact Database

Access Controls/Permissions

Credit Card Processing

Customer Database

Recurring Appointments

Customizable Fields

Scheduling

Email Marketing

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Management

Activity Dashboard

Customizable Templates

Event Calendar

Real Time Reporting

Customizable Forms

Customer History

Third-Party Integrations

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Booxi

Live Online

Webinars

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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