Fresha vs When I Work

Fresha has 1192 reviews and a rating of 4.92 / 5 vs When I Work which has 856 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Fresha

When I Work

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.92 / 5 (1,192)

4.48 / 5 (856)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

February 25, 2021

February 22, 2021

Pros/Cons

Pros
I like that it's easy to use for the client whilst they're booking and I love that it is constantly improving
Love the fact that you can control your bookings from anywhere from any device.. love all the features and benefits .. and love the new e mail blasts .. excellent

Cons
I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want.
To be honest nothing really comes to mind, other than at times it has been a bit tricky to search a client and I have no idea why but other than that it's fantastic.

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Pros
Great product for the money. Very easy to use. Mobile app functionality is great. Messaging is very easy to use on both ends.
Easy of scheduling. I really like the intuitiveness of the product. The support is very responsive as well.

Cons
The group chat feature looked nice, but the notification capability isn't as fast and efficient as a texting group chat like GroupMe.
Administration can be a little clunky due to "action area" issues in their code, but overall a good tool.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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Fresha vs When I Work