All Apptoto Reviews

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User Profile

Stephen

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Awesome and Affordably Complete Appointment Reminder Platform

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

PROS

Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

CONS

There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

Nicholas

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

One of the best appointment reminder systems for Google Calendar users.

I think that Apptoto has the best flexibility of any reminder system I have worked with and the integration with GoogleCal is second to none. It has a bit of a learning curve but having reviewed at least a dozen appointment systems, the inability to reproduce what apptoto does has been a big factor in not choosing them.

PROS

The fact that it just works with contact info in the event's description makes reminders so easy without the need of an overly complex appointment system. If / then logic makes it very easy to cover all the bases on one screen. Two-Way SMS has been a very useful feature for appointment follow-ups or just easy communication with clients who prefer SMS. Updated appointment statuses in calendar headers lets you know client confirmations at a glance. Extremely helpful across multiple calendars. While I haven't used payments aside from testing, it does look like they added an important feature, the ability to make custom payment descriptions for transactions.

CONS

It can be a bit complicated to set up a full range of reminder / follow up messages if you are not computer savvy but I imagine if you are considering this software, you have the right skillset! :)

Reason for choosing Apptoto

Ease of use, price, flexibility, easy integration with Google Calendar

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2018

Useful tool

PROS

Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.

CONS

Limitations in the registration by countries. It does not have language change for the visualization of the software.

Vendor Response

Thanks for the review! Yes, at this time, our Apptoto Web App is only localized for English. However we do support sending reminders and messages to clients in other languages.

Replied November 2018

Brian

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Customers Love Apptoto

It has streamed lined our reservation options for the automotive repair side of our business. My customers have less missed appointments, and when something does come up last minute they have a way to reach out via text and let me know they won't make it in the next day. These texts come from Apptoto so the customers are not accessing my personal cell phone to send these text responses.

PROS

This is an amazing value for the cost! My customers love it and often comment, they wish their doctor's office or dentist would use this software. We have been using this for 2+ years now and it works flawlessly with my Google calendar.

CONS

If I accidentally input the wrong phone number for a customer it sends a text to a random person. We do automotive repairs and the unsuspecting person gets concerned when our text reminder tells them their car is going into the shop at 8 am. This is my mistake and not an Apptoto issue. This has happened only twice.

Reason for choosing Apptoto

Very cutting edge for our industry and very reliable since implementation.

Susan

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The product does exactly what I need it to do, to help me run my business.

Online scheduling. We use Apptoto to allow new customers to schedule their students for assessments. This allows our new customers to quickly and easily access our services.

PROS

The product does exactly what I need it to do, to help me run my business.

CONS

Adjusting for temporary summer schedule is not as easy as I would like.

Sascha

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Exceptional product

Our clients are happy with the reminders and are able to leave a message on confirming or rescheduling appointments via email. They also appreciate the invites and reminders.

PROS

It's easy, convenient and cost friendly. The representatives are very helpful.

CONS

There really isn't anything that we do not like about apptoto

Jonathan

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Using for years - keeps getting better

Been using this service for many years. Great support. Can even contact the owner. Love it.

PROS

Use this as a text messaging conduit for our entire law practice

CONS

I've been using this software for so long, and I am so used to using it daily, that I wouldn't even know what not to like anymore

Charles

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Reduces no show appts

Everything has been great overall and I continue still using product as well as telling other artists about it

PROS

Everything they do is great ease of set up then it basically runs itself

CONS

Wish they had a single user modeI was paying for 3 accounts but not using them all sometimes

Russel

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed December 2023

Makes life eaier

Very good, great support, reliable, patients like it.

PROS

Easy integration with gcal, handles multiple calendars.

CONS

It takes some time and support to figure out, so many features and options that you have some invest some time to figure it out.

User Profile

Benedict

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Appointment Integration

I had a couple of questions and got rapid answers. Overall, it works well for capturing client appointments into Google Calendar; and contact information into the Mathnasium CRM.

PROS

Apptoto is "required" by Mathnasium. I'm pleased that an option exists for scheduling assessments and trials. I have my own internal appointment system for existing students that works well for my needs. In absence of a scheduling system, I may use AppToto.

CONS

The only "feature" that I would like to have is for a system to externalize our internal appointments.

Ileana

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Appointments with Apptoto

We utilize this program daily to manager our appointments for multiple locations throughout the U.S.

PROS

Apptoto is easy to use and easy to train. We like it because we can manage multiple calendars all in one location. We also utilize the automated email reminders, we have a booking page for appointments and employment and we can send SMS (texts) through this format as well.

CONS

Once a participant schedules, they are unable to reschedule without having to speak to an agent. The program will not allow the participant to choose a new date/time. Cancellations do not require the participant to provide a reason. So it also requires a person to call them.

Reason for choosing Apptoto

Apptoto connects to each locations gmail calendar, making it easy to integrate and manage.

Ryan

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Using Apptoto as a Property Manager

We have saved so much time and money on gas because Apptoto is scheduling our showings and reminding these people of them. We have about 4-5 cancellations a day and Apptoto allows these people to let us know they canceled so we aren't wasting time and money!

PROS

The best features about this product is the ability so sync colanders and send automated messages for scheduling. This can be a daunting thing to set up, but their customer support is amazing and will get you on the right track!

CONS

There is not much to like about this app, but i would have to say the ease of use. They definitely make up for this in the customer support area though!

Reason for choosing Apptoto

Marketed really good and has tons of features.

John

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great price for appointment reminders

This helped reduce my no shows or at least gave me notice they were not coming. Most people wouldn't call me to cancel and appointment but they'll answer a text and tell me they're not coming. Helps me save time by planning my day when I know whether I'll have an appointment or not. No more waiting around wondering if they'll show up.

PROS

Once set up it pretty much runs itself and I rarely have to change any of the configurations.

CONS

It can be somewhat confusing setting up BUT the support if phenomenal!

Reason for choosing Apptoto

Price

Ric

Mental Health Care, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2023

Great Tool for My Counseling Practice

Very reliable. My clients really appreciate the reminders.

PROS

Reliability is what I appreciate the most; and also cost effectiveness.

CONS

No cons that I can think of. It's been a great help since day one.

Rocio

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Why didn't I start using it sooner?

My clients are able to schedule appointments on line- an added bonus I was not initially aware of - and my clients get reminders 3 days, 24 hours and 3 hours prior to their appointment.

PROS

I love it that it can confirm appointments for my clients on the spot and sends reminders of the appointments. No more, "I didn't know" excuses.

CONS

Could improve on multi-language options - I use Spanish primarily so that would be a plus.

User Profile

Stephen

Verified reviewer

Law Practice

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Great, Robust Appointment Reminder and Booking Platform

The biggest benefit is that Apptoto reduces no-shows. It also adds value to the services that you provide by offering customer/clients the appointment reminder feature and the ability to book appoints online.

PROS

Apptoto does pretty much everything: Voice, email, and SMS text appointment reminders that you can fully customize to your heart's content. The system is easy to use and allows for a lot of customization. Appointments can be synced from various sources, manual put in, or booked by the customer/client.

CONS

Apptoto is not flexible when it comes to its price points. So, if you are a small business that only has maybe 20 appointments a month, you will still pay for 200. There also is minimal customer support.

Sarah

Education Management, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great for Scheduling

There is tech support available via chat and they are able to make corrections and trouble shoot my account.

PROS

I like the booking page feature where I can send a client my calendar and they can select a time. It makes it much easier to schedule. I find people are more responsive when they can schedule online.

CONS

There have been some glitches that were probably user error. My calendar was synced to a different calendar and it was sending the incorrect reminders.

Reason for choosing Apptoto

I liked that there was tech support and this product was listed as being user friendly.

Ernest

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

A great Appointment reminder app

I have been using Apptoto for over 5 years now and have been very happy with it's performance and quality. It's great that the developers are constantly adding and enhancing features.

PROS

It integrates very well with Google Calendar.

CONS

There is no android app to use on phones.

Alex

Financial Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Easy To Use and Implement Online Scheduling Software

PROS

Our financial services firm utilizes this software most with it's easy to use online booking/scheduling software, and it's most helpful with it's easy syncing feature into our company's Google Calendars to auto generate new appointments we receive

CONS

Nothing of note we have run into, and when we have run into small issues we were unsure of how to fix, customer support was very helpful and thoroughly reviewed the situation and laid out a comprehensive breakdown of what our problem was and how best to fix it.

Ann

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Great update for our clinic

Very happy.

PROS

Puts appointments times right where our customers will be most likely to see them...on their phone!

CONS

Names sometimes auto load and sometimes don't.

Kate

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2019

Makes confirming appointments easy!

PROS

We moved to this system so we would have the ability to auto-confirm our appointments via email or text. This saves our administrative staff valuable time. It also syncs with our Outlook calendar seamlessly.

CONS

The interface is a little difficult to navigate through. There are a lot of options to set up the account features, but they could benefit from having a dedicated rep help guide new users through this.

Bridget

Law Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great Product

Great experience. Really helpful to our law practice.

PROS

Apptoto usage is easy to learn, very efficient and really helped us in keeping forgotten appointments by our clients to a minimum.

CONS

Once in a while there was a glitch were software sent out wrong location of appointment, but this was rare and may have been caused by user mistakes.

Matt

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Great Addition to Our Scheduling Needs

We are getting more customers who want an online experience to get started with our services and Apptoto makes it easier to give them that.

PROS

Easily integrate Apptoto with our Google Calendar and use for user-facing online scheduling of new customer appointments & consultations. Also harvests information to integrate with our CRM using API.

CONS

The information gathered from the customer does not 1-to-1 translate to what is in the Google Calendar Event.

Ricahard

Legal Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2020

Excellent product

allow clients to pick their own appointment time.

PROS

Easy to use once set up; clients love it; very reasonable pricing. Has written user guide!! Lots of features. Good support.

CONS

Lots of features means you need to think through your options.

Evelyn

Professional Training & Coaching, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

User Friendly

Overall, Apptoto is simple and effective.

PROS

Easy to use. No need for extensive training.

CONS

The ability to set appointments for different time zone without multiple calendars.

Showing 1 - 25 of 80 Reviews