CiraSync solved our problem with getting O365 contacts on our iphones. Their support team is amazing.

Easy to setup. Clean look and feel. Works as expected.

Understanding the way the groups worked was a little harder than expected. Support straightened me out quick though.

CiraSync is a service that just works once you have it configured and setup. Except for buying more or renewing licenses, we haven't had a need to call them. We haven't had a single time that the service hasn't worked or has been down.

We were looking for exactly what CiraSync offers. It's amazing how difficult it is to find a service that syncs the GAL to the user's People list. CiraSync does this with ease and cost effectiveness.

That's it's not free. That would obviously be the best price but obviously is not realistic. When we first got the service, CiraSync was unable to add licenses to the current lot and give a prorated price. So we have different license expiration/renewal dates all over the place. But, I would say approx. a year-ish ago, that has been fixed. You can now purchase licenses at a prorated rate and tac onto the current single lot so all licenses expire/renew at the same time. Thank you CiraSync for that. And that would have been my gripe, which isn't a gripe anymore because it has been fixed.

I am able to access my insigution’s Outlook calendar on my phone

The institution uses several different Outlook calendars, but this program only allows you to view one at a time, which means for me to find out what is happening on a particular day I need to review three separate calendars independently. I also do not like that there is no option to scroll through several days at once, you can only view one day at a time. I would prefer to see the events of several days in a row (like the “Schedule” view on Google’s iPhone calendar app). Thirdly, it would be ideal sync my personal google calendar with this app, then I wouldn’t need to view two different apps to see whether there is a conflict in my schedule.

Cirasync excelled at making sure that their software was properly syncing our contacts. They are hands on, and provided in depth support to setup the software. The syncs have been running 1.5 years and with no issues.

The software consistently and reliably syncs contact information across our devices for all of our users. Since we have employees and some temporary users, it is easy to remove or add back users to sync with a check box. I appreciate the help from the people with Cirasync Application Support, and Dev's who went beyond my expectations to setup the software, and were able to map the HomePhone and Notes fields to properly sync.

We setup Cirasync in July2017 and discovered that a few contact fields from the GAL did not sync such as the HomePhone and Notes fields, even though these fields are listed in the software to sync. Cirasync confirmed the issue by saying, "Right now CiraSync does not push fields such as Home Phone and Notes for outside contacts". Impressively Cirasync team dove deep with us over a month's time with desktop sharing meetings and then engaged their DEV team to map these fields. As I am not a programmer or database expert, it was a little challenging to deep dive into how the different Outlook Fields map across platforms, but Cirasync provided ongoing help and got a working resolution.

In a HIPAA concerned field, Information System administrators need a way to control access to information. And, in a 24x7 environment it is important to put important information at staff's fingertips. CiraSync was the perfect product for us. I can control information and push just what is needed to staff's phones.

The thing I like the most about the product is a very intuitive user interface. Even if I haven't had to use the administration portal in months, I can quickly log in and get to what I need. You do not have to be an Exchange or iOS engineer to use CiraSync in many powerful ways.

Early on there were key features I felt were missing. For example, limiting how many weeks/months of calendars to push. Many of these features have since been added. The feature I'm still hoping will be released soon is the ability to schedule more than one sync per day.

It has been a great, time-saving, inexpensive tool that has allowed everyone in our company to have mobile phone contacts that are in sync across every user. This has been very helpful and critical to situations of coverage, on-call availability, and the like. Their support has also been way above average, and the cost to benefit ratio is easy to justify for even strict budgets.

The software was easy to use when implementing the syncing of the global address list to all company users. The setup and interface were fairly straightforward and intuitive. Support was also very helpful with the minimal questions I had about configuration. We now have all company users receiving a daily sync of the GAL to their Outlook and mobile devices as a contact list.

There are some quirks with understanding how the combining of calendars works. That section of the tool was not as intuitive as the contact syncing features. I also wish the calendar function could combine the data on the server side, not the user side.

We began using CiraSync about 2 years ago. The company has 4 public contact lists that required syncing in various combinations to our 50+ Office 365 users. We had used another product for a few years but found it very difficult to maintain and prone to partial or failed syncing. When we migrated to CiraSync we found it very reliable and very quick to perform syncs. We were able to have it set up and working, including our learning curve, in a couple of hours. Since we began using it we do not know of a single failed sync cycle. Adding new users and selecting the sync set for them takes just a few minutes.

Set up is reasonably intuitive. Operation has been flawless for the 2 years we have used the software.

Understanding their terminology and structure requires actually reading the set up documentation. However, once you understand their approach it has not been a problem.

We are using CiraSync to push all the staff's contacts to company cell phones and must admit it is doing what it says. I wish above mentioned drawbacks could be addressed.

It pushes the contacts added (from synced office365) to the phone. Can customize, which account to add and which one not. Reporting is straight forward. User friendly and easy dashboard, as well as editing (making changes). Customer service is great. They come back to you in time with answer.

Not sure, it has anything to do with CiraSync or just phone issue, when we replace any phone number in office365 it pushes (or add) second phone number to the account making two phone numbers (new and old) in the contact in phone. Also when we remove any contact from office365, it does not remove that account from phone. We have to delete the retired contact manually from phone.

We needed to sync our company contacts to our mobile phone users. Sounds like something that should be easy to do, but there is no way to easily sync the GAL with a mobile phone. We needed the contacts to be READ-ONLY and always updated from the GAL so that every employee didn' end up wit their own outdated version of company contacts. Cira Sync to the rescue!

It does what it says it will do! We needed a sync utility that would push our corporate address book out to all of our mobile phone users. CiraSync did that for us and more. We were happy to learn that we can also sync shared calendars. The setup was easy and the few times I needed support, they were great!

I can't think of anything. This software just works and we love it.

Using CiraSync saves me a lot of time in data entry and trying to update outdated Vcards.

CiraSync is simple to use. I just do what I normally do enter my user's information into Active Directory and I've selected an option to run a sync every night at 11pm. If I want the changes to take effect earlier then I simply do a manual sync by selecting that option. This pushes out all new contact information to my company’s Outlook, phones, or any other electronic device that is utilizing this software.

Sometimes I find it a bit difficult to find a user to delete once they leave the company. When trying to find them in the Contact Collection section there is not a way to alphabetize the list only expand it to see all the users.

CiraSync helped with setup and have rarely needed support since.

Cirasync is a flawless solution that allows us to ensure that all of our users have up-to-date contact information on their mobile devices. All we need to do is update Active Directory with a users' contact details and we can rely on a contact record being added, removed or updated with the help of Cirasync. No special apps required!

None other than the fact that Microsoft should handle this better on its own.

It will sync and it will keep things up to date

many hoops to jump through to initially sync. must be associated with a personal account, it will not use a MDM style account. If sync is lost you must start from scratch

Wonderful overall experience! This solution has save me so much time..

An easy way to sync up all of our company's contacts so that everyone has them on their phone. Syncs seamlessly with Office 365.

None.. Everything works great. No issues.

It's a set and forget tool, until you have a new use case. It just works and works very well.

It's so easy to setup and create contacts from data in Azure AD and push copies to users. Support team is amazing for years so responsive.

N/A honestly nothing. You buy tires for a car and it goes and you buy cirasync in our case to sync contacts and it does it.

Ease of use Quick updates Transparent addresses

Support could be better Interface design

It works the way i want it to and it doesn’t require any extra maintenance. I have an active directory group on my server and when i add a user to that group his contact info is in Cirasync and there’s nothing else i need to do.

I have not come across any cons.........

My overall experience with Cirasync has been fantastic. Many times there are multiple software programs that due the same thing however, the support can make or break a company and CIrasync's support is great!

I like that I can sync my iOS and Android devices to my company directory. It is very easy to setup groups and then manage them as well.

I am unable to sync public folders yet to my employee phones.

I use this product to ensure that our mobile users have current company contacts on their Android devices.

for what we use it for, the price is a little higher than I'd like

It accomplishes what I need it to do. I needed to get a Global address book sync'd locally for users to access on their phones & it works.

No complaints. It works for what I need it to do.

Its so easy to use, never had some kind of issues so far.

Nothing, jut works fine in my case because the only thing my company needs is the gal sync option.

The support is amazing. They go out of their way to help you and resolve any issues or find new ways to achieve the desired results. They are in this to go far and that means keeping their clients happy and working with them all the way. Very impressive!!!

That we finally find a software that works for our business. We have tried many and they all failed to meet our requirements. And working closely with Cirasync we were able to get the best out of this software.

The only con is that adding in new contacts is a bit of a process.

CiraSync is our solution to mainly sync contact information to our organization's iDevices. Rather than depending on a Global address list (which is nor really fast in delivering information), Cirasync pushes information directly to the devices, always available information, on- or off line. We are happy customers.

CiraSync is easy to use, so you have it quickly on route in your organisation. Syncing to users goes unnoticed for the users and they have direct access to all updated information.

Changing contact person's photo does not work flawless, somewhere the old photo's keep hanging and they don't update.

Great company to work with. Very helpful.

It works perfectly. Easy to set up. Very helpful to get us all set up. We have had to call twice for tweaks and they answered on the spot. Issue fixed immediately.

Great product. They are working on a real time sync, which is the only current downside

Benefits our company when adding/changing users information globally.

Ease of access, Easy navigation, Great customer support.

Nothing yet, the software works amazingly.

Web based management of Office 365 contacts and calendars

The original setup wasn't as seamless as I would've hoped but support helped me through it quickly.