Crew vs Vyte

RATING:

4.7

(38)

Crew has 38 reviews and a rating of 4.71 / 5 stars vs Vyte which has 33 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (38)
4.7 (33)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 22, 2023
October 19, 2022
Pros/Cons
  • Pros

  • Small group or 1 on 1 messaging without having to share personal cell # between staff members. Being remote 100% has been a challenge but Crew saved our team.
  • It is a great way for our team to communicate more effectively and efficiently and with less confusition on who messages are intended for.
  • Cons

  • What I don't like is that there is no way of known if an individual has received and/or read the notification.
  • When wanting to give a quick thumbs up or respond without words, it is difficult to understand how this is done or how to simply react to a message.
Read all user reviews
  • Pros

  • The vote option is a great way to find the most suitable time for attendees.
  • I also really like the ability to maintain a chat/message thread for each appointment. This helps me communicate effectively with clients, which they seem really to appreciate.
  • Cons

  • In the beginning, it was difficult to understand some of the options presented when trying to schedule.
  • I have heard complaints that it isn't as intuitive as it could be. But I recently saw a feature announcement from Vyte that they are addressing some of those concerns.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos