All Illumine Reviews
1-25 of 106 Reviews
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Jeni
Verified reviewer
Information Technology and Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
Very useful especially during the pandemic!
If you're looking for a child care management platform for your school, I would absolutely recommend Illumine because it's very user-friendly, very straightforward, all you'll need for your school is all in one place. As a parent, I wouldn't have to switch from one software to another and read endless emails from teachers just for school updates. All the information I need about my child's performance is accessible at my disposal, without checking different things from different platforms.
PROSMy kid's school used this, and the whole experience to communicate with her teachers and receiving daily reports about my child would not have been much more straightforward. During the pandemic, extra updates such as online learning and activity sharing with learners are handy, and she felt connected to her teachers even though she is away from school. They have various tools, such as notifications, assessments, fee collection, Lead CRM, etc., all in one place. Still, I hope her school would use all the functionalities as I know it would be so much more helpful for teachers and students.
CONSAs of now, the experience is pretty pleasant, and if there are any problems, the team will be quick to resolve it for us.
Tasneem
Verified reviewer
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Best Childcare Management App
User friendly , Consist of all features which preschool would want to make their daily operations easier.
CONSThe application contains all features which I was looking for for my preschool.
Reason for choosing Illumine
I could customise it on my school needs , dashboard which gives me proper stats , I can do marketing of my school through the application itself. User friendly among teachers and parents.
Bharath
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Need improvement in the UI navigation
It was a pleasant experience
PROSThe facility to upload pictures and videos
CONSWhen I want to see a particular day's dairy, all the dairy details will come up.
Tirth Raj
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Illumine works for my school
We have replaces our school diary with illumine. It is easy to use, saves a lot of time for our teachers and the onboarding is very simple. The best thing about Illumine is their after-sales service and we have received solutions for all the queries/bugs almost immediately.
CONSThe CCTV live streaming and the bus tracking service needs a few enhancements.
Gergana
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Gergana Stancheva
In the kinder garden of my childs
PROSEasy useing and shareing, is good to find all needed information.
CONSNo, everiting is nice and easy to use. I coudn't espect more.
Mihaela
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Review
It is fairly good product for both ends.
PROSThe easy approach and the multiple variety of things to do in it.
CONSWhen I receive a notification for a message from parent and I click on it, the app bugs, so I have to close the app and open it again to start woeking
Falak
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2021
A teacher's guide
Good
PROSThe best feature is that it allows to choose different options while posting pictures for kids. Easy to check updates and backdated information.
CONSNo option of selecting multiple parents to message. Have to individually select which is time consuming.
Reasons for switching to Illumine
User friendly and more options.
Fahad
Verified reviewer
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
value for money and relief for parents
Made my life easier as Parent” Overall: As a parent of a twin illumine has made me a less anxious parent. In the early days, I used their live streaming feature the most. But slowly I transitioned and started relying a lot on daily updates. I like the fact that the school is also proactive in sending the nap and food updates
PROSPreviously the school provided an app each for bus tracking, live streaming, and communication. Now they do everything through illumine. It has made my life as a parent much easier .
CONSI wish I don’t have to scroll through 100 pictures to find a picture of my child. As I understand technology I know it is difficult to build face recognition but they can at least give an option to mark pictures and updates as favorite for future filtering.
Ankita
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Education management
Ease of use , great UI Clarity on topics
CONSI loved it totally , I felt in starting there were issues in uploading my child's homework but it was ok after sometime.
Anonymous
201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Real-time notifications are a godsend!
Peace of mind Illumine is a Godsend! There are so many features to love and I don't know where to start! Firstly, you can create and send invoices to parents and manage all the billing transactions as well.
PROSI can update the parents on their little one’s mealtimes, naps, diaper changes, and bathroom visits. The end of the day reports can make parents anxious because they are unable to communicate with the daycare center through the day, but illumine allows us to constantly keep them notified. We can send the reports to parents and receive their signatures without any hassle.
CONSNone for now, there are no negatives as of now present in this app
Diptesh
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Good School Management App
Good
PROSEase of use and compatibility of two-way communications
CONSInvoice rectifications, payment gateway option
Reason for choosing Illumine
New startup
Janani
Food & Beverages, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Good tracker for daycare/schools
Great easy to use app for schools/daycares
PROSLove how we can communicate with daycare/schools in a streamlined manner via the app. My daughter's daycare uses this app to provide updates on their daily activities/food/play etc which is very useful for us parents.
CONSIs a bit slow in response at times. Payments not active
Ankur
Banking, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2020
Great product but can improve on live interactivity
Wonderful so far and expecting a long journey together
PROSGreat product, user friendly and has got the features easy for non IT population to easily use
CONSIt can possibly do something more on the live interaction feature adding; at the moment as I know it’s all about posting content but no live interactions are there
Nikhil
Accounting, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Illumine is great and long way to go!
Illumine replaced the handwritten diary notes from my child’s school. I was assured by the school that I will get continuous updates. I was not disappointed. I am able to check the food menu every day and accordingly decide whether to send the meal or not. Previously I had to followup with the teachers about the medicine notes for my child. Now I simply have to log on and log a medicine note.
PROSI simply love their medicine and concern section in the app. It saves lot of effort on both on my side and the teacher side.
CONSThey can improve their push notifications. At times it comes with a delay. I have raised it to them and they have said they are working on it
Lei
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2021
Not well organized
I am looking for three important things of this app, none of them are fully met: a. class link (had issues accessing it when switching from one teacher to the other) b. class material (I expect it to be under virtual class section, but it is under assignment and I have to read very carefully to differentiate in-class activity of after-class activity; not user-friendly) c. calendar with class schedule(no such feature)
PROSVirtual Class context showing the class of today
CONSI expect to see a month calendar with class schedule in the Timeline section, but I actually have to check the it under Assignment section and open up a file to read the class schedule.
Anubhav
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Illumine - A fantastic software application
my overall experience is fantastic with this app and enjoyed the features.
PROSthis app is good in terms of school and children management.
CONSNA. As such as no cons seen in this app .
Vandana
Media Production, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
FUNCTIONALITY
3
Reviewed October 2020
Illumine parent user
I started using the app since my child's school started posted updates on the same. It has been easy to learn though I feel the interface can be much better designed.
PROSThe updates are very easily visible. The media gets uploaded quite fast.
CONSI can only upload either a photograph or a video, the option to upload both is not available. I feel tbe user interface and design can be improved and more options for text and font can be available.
Vendor Response
Thank you for the feedback. We are releasing a revamped User interface where you can upload files, video,s and images together. This will be available by end of november.
Replied October 2020
Varun
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
User Friendly
i would give 4 stars out of five. So that you guys can continue to improve the application and make sure it's best in class.
PROS-- UI of the application is good, -- User-friendly and easy to navigate even though there are a lot of content/windows within the app.
CONSThere is still room for improvement. for Example - Font size can be increased a little bit. - It's not a con but at times certain pages look a bit cluttered. - If we can customize the dashboard or if there could be a better way for dashboard layout that would be good
Mampi
Computer Software, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2021
Many functionalities don’t work properly
Could be much better. Not that great currently!
PROSEasy to join meetings as you don’t have to open zoom every time. Access to plans and calendar are are a good feature.
CONSThere is always a delay. The home page shows the meeting from previous day always for few seconds before you can actually see that day meeting link. Also the lesson plans tab don’t work. U click on it and it shows lessons from past week and needs refreshing many times before you see the current.
Loryn
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Good enough for a beginner
I use the software for my son to go to school. He is able to log in and be productive as a preschooler who has never been to a regular school. So that should tell you what Progress this software has assisted us with.
PROSI honestly just use the software for my son to go to school. I find that it's pretty easy to use and simple to navigate.
CONSSome times I have connection issues, but that's with anything. Other than that I don't really know much else about it to say anything bad.
Amenjah
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2020
Hi
The ability to edit/delete the uploaded
CONSI am Unable to post more than ten photos
Seaair
Non-Profit Organization Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Top Program
The most impactful features are the easy to navigate areas. To be honest when my IT personal were out, I didn't think I was able to handle this element of the Busniess. Once I started to use it , it became pretty easy to use with its simple navigation and help sections .I certainly recommend.
CONSI thought it was great. Wish I had it sooner
Archana
Apparel & Fashion, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Easy Application
Excellent features even for the child to be able to understand and use it when a parent is not using it.
PROSIt's easy to view lessons & well managed zoom calls with the class
CONSSome lessons were confused with other classes but figured out with Teacher's name. Although would prefer to be able to see just the class n lessons from whom our kid is taking classes.
Subha
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Trusted
Everyday I am leaving my child in daycare. I have installed illumine app through daycare. Its very useful for me monitoring the my child activities like food, diaper change, potty, play and Nap. I can manage balance work and personal life Thanks lot illumine app
CONSI liked all features in illumine app. so no con
Payal
Education Management, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
For product provided by school
My son enjoyed it and he is the one uses it
PROSCreative methods to challenge kids in a fun easy
CONSToo long of activities for younger kids.