iM3 SCM Suite vs CobbleStone Contract Insight

RATING:

4.4

(26)

iM3 SCM Suite has 26 reviews and a rating of 4.38 / 5 stars vs CobbleStone Contract Insight which has 47 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (26)
4.8 (47)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
August 9, 2023
February 15, 2023
Pros/Cons
  • Pros

  • Once the orders come into iM3 from different marketplaces, I can then have my warehouse and distribution team start to fulfill these customer demands and requirements in order to pick, pack and ship.
  • The inventory processes require more time however the accuracy is much better. What I love about the iM3 team is they listen to our needs such that the software continues to be improved and enhanced.
  • Cons

  • The SRTs needs to be updated. The inconsistency of being able to use all of the features hurts the software.
  • The system seems to freeze often, gives errors and takes a while to approve things.
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  • Pros

  • The technical support was outstanding with follow up and regular conversations as we developed the program to fit our specific industry contracts and documents database needs.
  • Cobblestone is a great system that allows me to manage our contracts, find documents and complete tasks in a timely manner. Customer support is wonderful, always very responsive.
  • Cons

  • The only downside I can see was there wasn't a mobile app but they have listened to our feedback and added this within the past few months.
  • Lag time and inability to remove/hide out-of- the-box fields/modules; however, the accustomed to the platform a user becomes, the less those elements are noticed.
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Pricing Range
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$
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$
$
$
$
$
$
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Product Demo
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1 Recommendations
8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos