Epicor for Distribution vs Gatekeeper

RATING:

3.9

(77)

Epicor for Distribution has 77 reviews and a rating of 3.92 / 5 stars vs Gatekeeper which has 70 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (77)
4.7 (70)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 5, 2022
May 2, 2024
Pros/Cons
  • Pros

  • The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.
  • Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.
  • Cons

  • If you forget to do this at a later date, you can literally cost your company hundreds or thousands of dollars because the wrong vendor was given the PO.
  • Out of the box it is weak without a strong development team because it integrates poorly initially.
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  • Pros

  • It is a very user friendly system, perfect for our requirements.
  • The abilty to be able to track the supplier onboarding process through your workflows is excellent, providing you the ability to track progress.
  • Cons

  • When trying to compare information, it is somewhat difficult to organize into a spread sheet.
  • When Gatekeeper first launched there was no Google Drive or Google Apps integration but this has now been added and it make the administration really simple.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos