Acronis Cyber Protect Cloud vs Cortex XDR

RATING:

4.1

(70)

Acronis Cyber Protect Cloud has 70 reviews and a rating of 4.11 / 5 stars vs Cortex XDR which has 14 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (70)
4.4 (14)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 5, 2023
October 3, 2023
Pros/Cons
  • Pros

  • The GUI and various options are easy to figure out and configure. There are many different backup options, and the on-board Ransomware protection is a plus.
  • Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support.
  • Cons

  • This confuses the user and it get worse when it comes to agent updates - there the one machine can show the actual version wehre the other remains on the pervious build.
  • The product has no flaws and would not say there are any cons to using it.
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  • Pros

  • Management through the admin portal is visually pleasing and intuitive for most if the options.
  • Cortex made it easy to locate and clean these machines and if needed it made it easy to isolate them until they were cleaned and approved to be put back on our network.
  • Cons

  • In the beginning the training options for the cloud version were almost non-existent. Even now, our training option was cancelled because of no other applicants for it.
  • Extremely difficult to roll out to company, was blocking company wide software such as 7-zip, was blocking Skype for Business messages, took forever to troubleshoot and properly roll out and install.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos