All ispmanager Reviews
1-25 of 33 Reviews
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Karol
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Best server panel!
best server/hosting panel i ever use - plesk, cpanel, directadmin can learn from it
PROSmulti-server environment, cloudlinux, easy of setup, seperate php versions and db versions
CONSDNS templates missing, miss mx node like proxmox mailgateway,
Reasons for switching to ispmanager
because they are not multi-server environment
Vendor Response
Hello Karol. Thank you for the review! We are happy you like the product. And we will push your comments about DNS and mailgates to our development team, be sure.
Replied May 2022
Shafei
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Very good web control panel
My overall experience is that I have been using ipmanager for almost a year, and I like it very much. don't think I will change it.
PROSthe price is very good compared to others and full features.
CONSMy only issue with it is to be using their billing system(bill manager) I have to have ipmanager.
Reason for choosing ispmanager
Value for money, ease of use and productivity
Reasons for switching to ispmanager
Couldn't find something better than Ispmanager.
Vendor Response
Hello, Shafei Thank you for sharing your feedback and choosing our product. We are glad that you like it :) If you have any troubles with BILLmanager integration our support team is always ready to help or suggest alternatives. You can find more information on how to contact them on our website: https://www.ispmanager.com/support
Replied September 2022
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2022
Good panel in price / performance ratio
ISPmanager is good for novice users who just want to install and host. In terms of price / performance, it is probably the best panel you can get, but it also has its negatives.
PROSISPmanager has all the necessary functions for classic web hosting. Everything works seamlessly and developers are learning to constantly add new features. If I were to compare functions with panels at the same price level, then ISPmanager is above average in its functions.
CONSThe disadvantage of ISPmanager is poor support, which usually does not understand what is wanted. When support after several messages understands what is wanted, it only gives general advice or an excuse and they are not able to give any firm opinion. Another problem is poor development documentation and because of this, the development of custom add-ons and modifications for ISPmanager is difficult. At the same time, they do not provide developer license.
Reason for choosing ispmanager
ISPmanager was the best in terms of function / price.
Reasons for switching to ispmanager
I was looking for a panel with more advanced features.
Vendor Response
Hello! Thank you for the review. We are going to upgrade our tech support. Hope you will see the changes soon.
Replied May 2022
Nenad
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Good Product, Difficult Price Point
Quite good, I enjoy using it and the users we have on this server really enjoy it, it's a new and different control experience to the other tools. It's quick and everything just works - the menu moving from v5 to v6 is definitely a bit different and some things are missing but I could see us using more licenses commercially.
PROSIt doesn't try to be a clone of every other control panel, I feel like they do a unique enough job on a few key things that matter and overall it's a very nice end-user experience.
CONSIt feels like you need to be part of their entire Bill manager, VMManager ecosystem in order to have the best experience and they're all at very different price points, probably a bit higher than what everyone else is charging for equivalent products.
Reason for choosing ispmanager
They had a good sale and the features we're pretty on par with what everyone else offers and the main reason is for the good deal, no regrets really.
Vendor Response
Hello Nenad! Thank you for the review. You can also integrate our product with other system via API. If you need any specific integration - please, let us know via feature request https://features.ispsystem.com/
Replied April 2022
Juan Ramon
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
ISPManager a great alternative to others like cPanel
It brings me the right tool to manage my users, web hosting services and also their email accounts.
PROSIt give you capabilities to manage your users in a very basic but powerful way without many add-ons like cpanel or others.
CONSIt's very difficult to get support, it will be better if have more features to provide a more realiable email, like monitor emails sent, users activity, use the last version of roundcube.
Reason for choosing ispmanager
Cost
Reasons for switching to ispmanager
Cost
Vendor Response
Hello Juan. Thank you for the review and your ideas about features. Could you tell us more about the difficulties you met with support? We'd like to become better.
Replied May 2022
Andrii
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
ISPmanager - Proven by time
A couple of years ago, one of my servers just died... Of course I had backups, but I needed to restore everything very urgently. It was at night! I contacted support, and after 2 hours, they helped me deploy the panel on another server and transfer all the sites of my clients. It was a boring night...
PROSThe most important thing is that you do not need to be a professional with deep knowledge to work with the panel ISPmanager. I just go to the server console, enter a few commands according to the instructions - and you're done! Everything is working!
CONSPerhaps the only thing is that the panel is paid! :)
Reason for choosing ispmanager
Easy to install. Ease of maintenance. Simplicity and convenience in work. Probably the best support ever!
Vendor Response
Hello, Andrii We are sorry for your troubles, but it was nice to know that everything ended well. We appreciate your feedback and review of our support. We will try to maintain a high level of quality so that your rating remains the same high.
Replied September 2022
Viktor
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Use ISPmanager for 4 years
The setup script works great. there are some difficulties with setting up sites, but reading the documentation helps. there were problems with updating versions, but your technical support helped. Thanks for your work
PROSConvenience in installing and updating applications
CONSThere are some difficulties with setting up sites - that you have to reconfigure the configuration of WordPress
Vendor Response
Hello, Victor Thank you for sharing your experience with us and for choosing our product. We are happy to know that you find it convenient to install and update applications. We will be glad to know more about your difficulties with setting up sites and problems with updating versions. It will help us to improve user experience and make our product better. You can tell us more by writing to our email: marketing@ispmanager.com.
Replied September 2022
Viktors
Legal Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
ISPmanager is a professional solution
We have been working for over two years! Very professional solution and responsive technical support
PROSStability, ease of operation, intuitive interface, professional solution
CONSEverything is great. No problem. But I want more integration with different software.
Reason for choosing ispmanager
The ability to use the trial version and free support
Reasons for switching to ispmanager
Complexity. no versatility
Vendor Response
Hello, Victor We appreciate your high review and your suggestion about more integration. We try to improve the functionality and quality of our product all the time, moreover, you can influence how our panel will develop. In our roadmap, you can vote for the new features which will be integrated into the panel - https://www.ispmanager.com/changelog
Replied September 2022
Pavlo
Business Supplies and Equipment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Convenient and relatively inexpensive system.
I've been running my servers on this system for 12 years now. I used to have a lifetime license. Now he began to pay for the year and it turned out to be 5 times more expensive than before. You don't do that anymore, otherwise customers will run away from you.
PROSEverything is fine and comfortable. That is why I have been working with this system for over 12 years.
CONSIt is a pity that the system has become more expensive. This negatively impacted our bottom line.
Vendor Response
Hello Pavlo, thank you for the review. We understand your thoughts about the price. Now we are going to provide changes in a slighter and more transparent way
Replied May 2022
Mike
Information Technology and Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Nice control panel
I like it.
PROSI'm used to this panel. Also the competitors look weaker and more inconvenient to use. The latest changes to the panel look correct.
CONSIn general, I wish that software development and changes were faster and more user-friendly for users with little technical background.
Reason for choosing ispmanager
User interface.
Vendor Response
Hello, Mike Thank you for your feedback! We appreciate your review and will try to maintain a high level of quality so that your rating remains the same high. Concerning your thoughts about faster development and being more user-friendly for users with a little technical background we are glad that you tell us about that! It will help us to improve and make a better product. If it is possible please tell us more about your vision on how to do so. You can text us at marketing@ispmanager.com, and we will take into account your wishes in our Roadmap for the next year.
Replied September 2022
John
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2022
It works but was too expensive for what it is.
As a whole the software works, but is WAY to expensive. After all, they force us to pay for a lic for something as simple as a DNS server. We cluster our install, meaning one servicer per server. We have 2 DNS servers, 4 email servers and 2 MySQL servers. These cost us over 100EUR a month to run. Now I get paying for the 10+ web hosting servers. But a DNS server? Come on. Also to be clear that is an ISPManager DNS server, not even a DNSManager server.
PROSISPManager is very easy to install once you learn the process. It is moderately easy for users to be able to manage their needs.
CONSThe documentation sucks and lacks sooo many thing. The support points you to documentation that does not contain the answers. The support team does not actually ready your support ticket, in most cases jump to conclusions as to what you are asking and returns a completely useless incorrect answer. The Anti-Spam system does not even remotely work.
Reason for choosing ispmanager
Cluster support.
Reasons for switching to ispmanager
Parallel's stopped maintaining it. Plus is tried to support everything, thus did nothing well. A path I see ISPManager going down.
Vendor Response
Hello John, thank you for the review. Could you tell us a bit more about documentation? E.g. What articles are useless, what information you need etc. Also, we'd be happy to know more about the functionality you need for the DNS management part.
Replied May 2022
Oleksandr
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2022
Not awesome but useful
Fully experience you have only in isp ecosystem with their products. 3-party software is really hard to connect even API works fine. It does not have an one time pay license.
PROSDeployment. It is easy to install on clean centos.
CONSIntegrations. The product is not good integrates with front systems as website or payment systems.
Reason for choosing ispmanager
They have billing manager
Vendor Response
Hello, Oleksandr Thank you for sharing your feedback with us. From May 2022, the ISPmanager started to develop on its own, separately from the other ISPsystem software. We are happy to tell you that we have improved a lot of our features and integrations since then, and we are not planning to stop at that. To do it even better, we will be grateful if you could tell us more about issues that you faced while using our product. You can contact us via email: marketing@ispmanager.com and tell us more.
Replied September 2022
Jordi
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
A good experience
We are happy with the performance and with the progress of the development of new functionalities.
PROSI like features, user interface and admin options. It's very easy to use and deployment.
CONSIt should have some additional functionality for free. For example, imap account import, mailman installer, etc.
Reason for choosing ispmanager
Easier to use
Vendor Response
Hello Jordi. Thank you for the review. We appreciate you like the product. Could share your vision of free functionality?
Replied April 2022
Alain
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Excellent produit
Proposition de VPS équipés, et d'espaces Internet pour des sites Web ou du stockage de fichiers.
PROSPrésentation agréable, écrans bien structurés, simplicité d'emploi, fiabilité
CONSCe produit nous montre peu de défauts !
Reason for choosing ispmanager
Après avoir testé d'autres produits, c'est l plus fiable
Vendor Response
Thank you for the review! We're happy you like our product. Please share us with the defects you found in the email. We will be happy to improve ISPmanager.
Replied April 2022
Sami
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2022
Review for ISPManager
Easy to create hosting for customer. Integrations e.g. Site.pro website builder makes this panel great to use.
CONSIts very hard to move website/domains from account to another. Should be easier way than change values directly from database.
Reason for choosing ispmanager
Cheaper, easy to install.
Vendor Response
Hello Sami. Thank you for the review! We will push your comments about moving websites directly to our development team.
Replied May 2022
Viacheslav
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Server admin feedback
The product is easy to use. It was easy to switch from another program
CONSDidn't notice any cons. Is it that the interface changes quite often
Vendor Response
Hello, Viacheslav Thank you for the review. We are happy you like the product. It was indeed changed quite a bit. Because we do our best to make the navigation easier for our customers and make it more user-friendly. But for now, we are happy to inform you that we are not planning to change the interface anymore soon. Nowadays we are focused on improving the features and user experience of ISPmanager.
Replied September 2022
Hovhannes
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The best server management tool
I am using ISPmanager for about 6 years. And every time when one of our clients asks to set up a VPS, I always suggest using ISP.
PROSIt is very easy to use, but also very powerful. It takes a few seconds to set up a new website with ISPmanager.
CONSCan't say anything that really makes me feel bad. Only one moment, I can't figure out how to set up an SSH user with a Private key. But maybe better research will help me.
Vendor Response
Hello, Hovhannes Thank you for sharing your feedback with us. We are happy to hear that you like it :) If you have any troubles with SSH users our support team is always ready to help. You can find more information on how to contact them on our website: https://www.ispmanager.com/support
Replied September 2022
Alexander
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Good product
Great software for VPS. Best and quick support!
CONSThe license costs grows every year. The price distance to other WHM is under 25%.
Vendor Response
Hello, Alexander. Thank you for your feedback, we are glad that you like ISPmanager and our support team! We are not changing the cost of our product already for 1,5 and we are not planning to change the price of the product in the near future as well. So we hope it will be more convenient for you and you will feel more satisfied with using our server control panel.
Replied September 2022
Michael
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Nice panel, rather unintuitive to install, but easy to use afterwards
Easy to use. There are all the tools you need to manage your dedicated server.
CONSRather unintuitive to install. The interface design is a bit odd, but competitors often have worse.
Reasons for switching to ispmanager
Poor interface design.
Vendor Response
Hello Michael. Thank you for the review! We are happy you like the product. Could you share with us which part of the installation you find unintuitive? Text us at marketing@ispmanager.com, please. Let's make the product better.
Replied May 2022
David
Information Technology and Services, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to use, fair price
Unlike other CP's the ISPmanager offers a straightforward interface with good support at a fair price. Worthwhile considering this.
CONSSimple to use interface, the integration with AV could be easier.
Reasons for switching to ispmanager
Easy of use and pricing
Vendor Response
Hello, David! Thank you for the review. We are pleased that you like our product. We will suggest to our product department your concerns about integration with AV. Meanwhile, you can influence how our panel will develop through voting for features in our Roadmap - https://www.ispmanager.com/changelog. Your vote is very important for us, it will help us to improve and focus on the important things for our customers.
Replied September 2022
Georgios
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Everything is fine. Everything suits me. Great, keep developing.
Everything is fine. Great, keep developing.
CONS1. It is inconvenient to register a subdomain. 2. I would like to strengthen security. 3. Would like a slightly lower price.
Reason for choosing ispmanager
Good program, good people.
Vendor Response
Hello, Georgios. Thank you for your feedback, we are glad that you like ISPmanager, and we will do our best to meet your expectations in the future.
Replied September 2022
Daniele
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
ISPmanager from version 5
its very customizable, php apache/nginx configuration for each web site hosting and database as well. some problems with email server configuration
CONSi dont like the new license that limit domains that i can create or over this number i must buy an higher license
Vendor Response
Hello Daniele. Thank you for the review! Could you tell us more about problem with server configuration? We will push this information to our development team. Please text us at marketing@ispmanager.com
Replied May 2022
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Good software
Easy to use software with quite good pricing
CONSVersion 6 have some errors and I am missing some features
Vendor Response
Hello! We're glad you like the product. Could you specify the features you missing in the email reply?
Replied April 2022
Mikalai
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
I am satisfied
very happy with the level of automation I got. I solved all my basic questions with one solution
PROSI especially liked the ease of installation and management of the main functions of the server
CONSaccessibility and detailed configuration of modules is not very transparent
Vendor Response
Hello, Mikalai! Thank you for sharing your feedback with us. We are glad you like our product. Could you please share with us your thoughts on how we can improve our feature of the accessibility and detailed configuration of modules? Text us at marketing@ispmanager.com, please. Let's make the product better together!
Replied September 2022
Aleksander
Design, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Review
Administration ofown server is very comfortable
PROSVery simple to use. Good interface, stable 8n work
CONSToo expensive. The month price could be lower
Vendor Response
Hello Aleksander, thank you for the review. We understand your thoughts about the price. Could you please share your vision on how much you think the panel should cost, regarding all the features that it has now? You can text us via email: marketing@ispmanager.com
Replied September 2022