KACE vs ownCloud

RATING:

4.0

(24)

KACE has 24 reviews and a rating of 4.04 / 5 stars vs ownCloud which has 59 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (24)
4.2 (59)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
August 25, 2023
November 23, 2023
Pros/Cons
  • Pros

  • Light and easy user interface, works well as an IT helpdesk ticketing system. Patching works well and I like the simplicity of the application.
  • I like how we can run scripts, check software on each computer and implement custom attributes and comments in our computer information.
  • Cons

  • The back-end seems a bit dated. Foreign language implementation has been an issues for years, there are options but up until now, it hasn't been working well.
  • There is no unity between the different modules, other than the color scheme of the UI.
Read all user reviews
  • Pros

  • You can have your own OwnCloud server on-premises. SSO authentication and Custom branding make a great integration with internal tools.
  • It's great to have your storage in house. The piece of mind that you know where your data is at all times is important, but also, nothing beats local for speed.
  • Cons

  • Technical ability is mostly required to setup and your system and to update. Auto update is a pain and mostly pushes one to manual process.
  • When first added, there were a few errors that I had to have my host sort, because I couldn't find any documentation on them for the OwnCloud.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos