Light and easy user interface, works well as an IT helpdesk ticketing system. Patching works well and I like the simplicity of the application.

I like how we can run scripts, check software on each computer and implement custom attributes and comments in our computer information.

The back-end seems a bit dated. Foreign language implementation has been an issues for years, there are options but up until now, it hasn't been working well.

There is no unity between the different modules, other than the color scheme of the UI.

Product was easy to use. I enjoyed the reporting that was able to be generated.

My overall experience with Kace is pretty positive. There are some quirks as there is with any software, but for the most part, it is reliable for what I need to do on a daily basis.

Kace agents sometimes just stop working, but I set alerts what that happens on the servers.

I had a hard time with integration of pxe boot in my organization.

Internal ticketing system and integrates well with other support applications.

The vulnerability scanning section is difficult to use and has not seen much improvement recently. This is really the only major function of KACE that we do not use.

Highly recommend this product. It is one of our most trusted tools.

A good platform at an appropriate price, which can be relied upon to accomplish a lot of administrative matters.

Overall, the application has limited functionality and works as a basic IT ticketing system. The frequent alerts about restarting the system after the patching is annoying.

Notifications and reports. I don't deal with Service Desk directly, but I love it.

It gets the job done so if you need less options and features it could save you some money. Depends on needs, we're phasing it out.

The thing I liked the most about KACE was the ease of use.

Amazing, from all point of view, from products to customer service.

KACE has been wonderful for us for years. We did use it for full issue ticketing with the company for years but have recently moved to another program for this purpose.

Long time KACE user, highly recommend this product.

We have been using KACE for more than 10 years and have appreciated the way that it has kept up with new trends and technology as the expectations of IT groups change.

The View by drop downs/changing views is sometimes finiky.

I can only complain about the way they present errors, a little more order would not be wrong.

It has been great to have this alternative to Google PageSpeed, I'm always using it to improve our deliveries along with other tools.

I love being able to see at a quick scan what elements on specific pages can cause for example loading issues.

Easy to set up compared to some web performance tracking tools. There is a WordPress plugin to add the Pingdom code snippet which may be useful for less technical users.

It is also a great tool for determining root cause of the issue, or as a jumping off point for further investigation.

It helps the user to solve the problems occurred by monitoring the websites. It helps for searching  the  congestion on our site and prioritizes what should be fixed.

In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state.

Great alerting system to stay on top of what you need tracked.

Simply an amazing product, that lets you stay on top of network outages and assess them in a timely manner. Very affordable, when it comes to cost, comparing to some other options out there.

What I like the most is that I can select the server from where I want to do the performance test.

I highly recommend using Pingdom, since it's interface is very easy to use and it shows very clearly what's wrong and actions to improve your website performance.

If you are using other tools similar to Pingdom you may need to choose between them and Pingdom to avoid having too many code snippets installed which could reduce website performance.

It works with my favorite content management system.

Sometimes gives a false alert when comparing with other. Sometimes it fails to check downtime, which happens once a week or two.

Super easy to use and insightful read and make sense of what is going on - on your site.

The only disadvantage is that the discounted prices only come when you pay upfront rather than monthly.

The reasons and suggestions are very technical and hard to understand.

The interface makes it quite simple to create multi step transactional monitors. There are a nice variety of options for alerting.

Has a good set of free tools for analyzing website speed. Pricing is favorable compared to competitors.

There are many other vendors doing similar monitoring who charge less. I have an account on a competitor and pay under $50 for an entire year.

Easy and straightforward to set up, in the same subscription you have everything you need to monitor your websites.

Root cause reports are sometimes poor and don't provide the needed information. No special improvements in the past 2 years.

That time I use Pingdom to make the client happy. I think this tool needs to improve UI/UX more, people like me will start loving this tool again.

I have used this kind of software for a long time and recently switched to Pingdom because it offers more reporting (such as load times over time). That is worth the slightly extra cost to me.

Performance has started to suffer as the number of monitored items grows.

The integration of Pingdom alerts on slack proves to be very useful.

If you have the budget for it, it's a great solution to track website performance and receive timely alerts.

It's a really good product, it helps to check if your servers are up and running. And it notifies you immediately.

Easy to use and great for keeping track of website crashes.

If their price suits you, it is a great tool, even their free plan is awesome.

I like that pingdom integrates with Slack, We use this plugin to determine whether or not our site goes down and when it goes back up.

US Dollar

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. 

Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that. KACE Unified Endpoint Manager unites traditional endpoint management with modern management in a shared intuitive interface. 

Visibility
Get a complete inventory of all devices accessing your network and easily address security risks. How? Agentlessly, Agent-based, Modern Managed - KACE does it all.

Devices
Support a range of device types for users working from home, on the go or in the office. Windows, Mac, Linux, iOS, Android, ChromeOS. 

Autorenew
Use automated features to reduce IT team stress and limit impact to your users’ workflow.

Deployment and discovery
Easily scan for devices hitting your network and quickly deploy ready-to-use devices directly from the vendor.

Granular inventory
Access a detailed inventory of data on every device in your environment, using either traditional or modern management.

Flexible configuration
Define specific policies and administrative functions that can be applied to a single device or group of devices.

Application distribution
Automatic track, deploy and maintain current versions on software, keeping your environment secure and compliant.

Patch management
Secure your environment using minimal resources with set-it-and-forget-it patch identification and deployment.

Powerful mobile device control
Remotely locate, lock, erase or factory reset any enrolled mobile device.

App store integration
Provision and deploy required apps from the store or those developed in-house according to enterprise distribution programs. Manually or automatically identify out-of-date apps and push updates.

Reporting
Use existing templates or build ad-hoc reports on your entire endpoint fleet or just a subset of devices. Format reports to meet any compliance or organizational needs.

Built-in help desk
Enable users to easily report endpoint issues and quickly get a resolution, reducing the impact to their workflow and streamlining IT efforts.

Comprehensive device coverage
Fully manage all operating systems as well as printers, projectors, IoT devices and more from a single console.


LongDescription

Support Ticket Management

User Management

Barcode/Ticket Scanning

Customizable Reports

Access Controls/Permissions

Activity Tracking

Automatic Patch Deployment

Contract/License Management

License Management

Change Management

Procurement Management

Customizable Fields

Data Import/Export

Problem Management

Self Service Portal

Audit Trail

Configurable Workflow

Cost Tracking

Dashboard Creation

Inventory Tracking

Capacity Management

Compliance Management

Maintenance Management

Configuration Management

Support Ticket Tracking

Role-Based Permissions

Workflow Management

Email Management

Ticket Management

Asset Tracking

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Data Visualization

Service Level Agreement (SLA) Management

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

Asset Lifecycle Management

Compliance Tracking

Reporting/Analytics

Monitoring

Prioritization

Remote Access/Control

Supplier Management

Customizable Forms

Requisition Management

Incident Management

IT Asset Tracking

Issue Auditing

Third-Party Integrations

Maintenance Scheduling

Task Management

Inventory Management

Vulnerability Scanning

Document Storage

IT Asset Management

Get in touch with us, and we'll address your specific questions or concerns, as well as help you customize a solution for your unique requirements. You may also request a quote for products and/or services. To learn more about our solutions, just request a quote using the link here. We look forward to showing you how you can dramatically reduce complexity and risk to unlock the power of IT.  https://www.quest.com/register/126811/

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

KACE

In Person

Live Online

Webinars

Documentation

Videos

SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synthetic and real user monitoring (RUM) for ultimate visibility and enhanced troubleshooting in a single pane of glass.

• Help ensure web application availability by proactively monitoring your web applications, APIs, and networks. When your website’s down, you and your team will receive an immediate alert, complemented with a root-cause analysis report and outage details for efficient troubleshooting.

• Maintain critical transactions by measuring and alerting on simple-to-complex multi-step user interactions, such as shopping cart checkout, account log in or item search.

• Monitor performance metrics such as page load speed, number of requests, size, and how it ranks according to Yslow’s performance matrix.

• Optimize for speed with detailed waterfall reporting to identify load times of each element of the page and choke points.

• Identify your key customer groups and see if they’re satisfied with your web applications' performance. Correlate web performance with user behavior to see the impact on your revenues.

• Scale with confidence, fulfilling the needs of enterprise-level web applications. Easily manage millions of URLs and large amounts of data.

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