Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.

Excellent software built by smart team who knows their customers well.

Having to use another app (Elastic Route) can be a bit painful, and creates some challenges when orders change.

Currently haven't found anything that i dislike about this software.

I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site.

Best of all, the customer support is top-notch. Every time I have issues, they reply extremely fast AND more importantly, with a solution.

Unable to preview driver past route once driver offline.

Detrack team members are easy to communicate with. The system is easy to use and easy to track delivery status.

Any issues I've put across are all marvelously and swiftly resolved. This helps my company in being able to have a competitive edge in the market.

Was an easier platform to use than others and the cost and time savings that Detrack has created outweighs and cost of the system itself.

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly.

The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers.

The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.

Clever, agile, easy to use. It makes us look ahead of our game, keeps tight despatch control, with POD's at our fingertips at all times.

Wonderful product helps manage daily task for delivery  can be customized to your liking.

Easy to set up and use, well priced, integrates well with Zapier.

GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second and etc. is missing.

Both systems work seamlessly together and have provided me with a very good overall experience. When I do need any help with setup or queries, I have found Detrack support to be excellent every time.

Backend dashboard in settings can be a little difficult to understand.

It has been a fabulous company to work with. Super responsive and able to customize our needs.

Have been using it for the past years. Overall is very gd and appreciate my friend for recommending me this powerful app.

Integrating into our WMS was also a fairly painless exercise by our external IT support team.

Supports advanced requirements & support is awesome.

The driver app is very useful. The admin panel is very good.

Detrack act like they are big and can provide a great delivery solution.

I love this software is helping my business grow.

Friendly, functional, smooth and reliable. Pricing is suitable for all sizes including small businesses and startups.

This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another.

I've had excellent interaction with support on any question.

Overall, the software has been great to use and the customer service has been helpful.

Our most important feature was the ability to white label.

Absolutely horrible, and the staff/service is a complete joke.

Can be difficult for the designers to understand customisation within a specific region.

Extensive documentation which eased out integration. Addresses customer concerns and provides customized solutions.

I requested to my Account Manager to cancel my services.

Ease of use and quick integration pliz good customer support.

The Tookan team is amazing and the product is very powerful. We have looked at more than a dozen other products and believe Tookan is the best product out there.

We also wanted feature-rich product out of the box that can be customized. Tookan satisfied all of our requirements and the team is amazing.

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan).

Plus, the customer service is outstanding. Always ready to help resolve issues or answer questions.

It integrates well with the Yelp platform and they work together to offer an almost seamless experience. The real time tracking of agents on deliveries is a great feature.

Nothing for now a part some delay sometimes when you need to add some feature. But it's something normal.

I like that this software is affordable and offers pricing based on number of task or number of team members.

Team has been excellent. When they don't have the solution, they find it and respond back.

We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on each project, and the way you conduct business as a whole.

Great software for my business and easy to use.

Loved it was really easy to use and helped the delivery management in our company.

We are pleased with the ease of use and stability of the platform.

Tookan is a great platform for new start-ups who want a turn-key solution to get up and running quickly. The system works very well and all of the management is taken care of behind the scenes.

It has been a good support to my business and hope it develops and get integrated with other systems.

The software is super easy to use on the administrative/dispatch and driver interfaces. I also like the notifications that can be sent to customers keeping them abreast of the location of our drivers.

Quick responses from the Tookan team on product questions, Improved delivery success and experience, Improved communication with drivers, and the drivers love the app.

Easy to setup, lots of functionality, good support.

We have been using Tookan for our Buisness for last 3 years. It has been a wonderful experience.

US Dollar

Detrack is a robust delivery management software that offers real-time vehicle tracking through a live map and seamless electronic proof of delivery (E-POD) using our user-friendly iOS and Android apps. With availability in 26 languages, our apps are trusted worldwide, facilitating millions of deliveries daily.

From immediate real-time delivery status updates to capturing essential details like customer signatures, job completion times, rejected items, and photographic proof of service completion, Detrack efficiently manages it all, even automating customer support for a hassle-free experience.

There’s also the ability to automate the sending texts / SMS to customers pre-delivery, post-delivery and even when the driver is heading to destination with live ETA.

LongDescription

Surveys & Feedback

Status Tracking

Barcode/Ticket Scanning

Order Entry

Fuel Management

Mobile Alerts

Customizable Reports

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Digital Signature

Real-Time Monitoring

Route Optimization

Task Scheduling

Proof of Delivery

Electronic Signature

Order Management

For Courier Services

Customer Database

Geolocation

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Geofencing

Mobile Signature Capture

Label Printing

QuickBooks Integration

Route Management

Mobile Access

Real-Time Data

Performance Metrics

Routing

Real-Time Notifications

For Restaurants

Shipping Labels

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

For Freight Operations

Automated Scheduling

Delivery Tracking

Alerts/Escalation

Reporting/Analytics

Recurring Tasks

Driver Management

Order Tracking

Drag & Drop

Third-Party Integrations

Location Tracking

Cash on Delivery

Driver ETA

Live Driver Tracking

Shipment Tracking

Vehicle Management

Warehouse Management

Transportation Management

Shipment Price Calculation

Inventory Management

First Driver Free Forever
$24 per driver/month
$240 per driver/year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Detrack 

Live Online

Webinars

Documentation

Videos

Tookan is a cloud-based delivery management solution that helps delivery businesses manage fleets and automate dispatching operations. It lets users assign tasks to delivery agents as per their schedules and track the live location of on-field personnel using geofencing technology.

Features of Tookan include reporting, alerts/notifications, scheduling, barcode scanning, booking management, behavior monitoring, and more. Managers can utilize the administrative dashboard to view agent availability and track the status of ongoing orders on a centralized platform. Additionally, it offers mobile applications for iOS and Android devices for delivery executives to access customer information and update task status even from a remote location.

Tookan comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on monthly and annual subscriptions and support is extended via phone and other online measures.

Real-Time Analytics

Employee Management

Performance Management

Document Storage

For Salons and Spas

Timesheet Management

Online Ordering

Gift Card Management

Sick Leave Tracking

Shipping Management

Live Tracking

Two-Way Communication

Self Service Portal

Fuel Tracking

Online Payments

Skills Tracking

Inventory Tracking

Inspection Management

Work Order Management

Customizable Templates

Food Delivery Dispatching

Billing & Invoicing

Real-Time Reporting

Monitoring

Appointment Management

Order Processing

Customer History

Point of Sale (POS)

Task Management

Search/Filter

Communication Management

Barcoding/RFID

Fleet Management

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions. Please visit - https://jungleworks.com/tookan/pricing/  For full details

Detrack vs Tookan

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