All Textdrip Reviews
1-25 of 115 Reviews
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Alexander
Verified reviewer
Financial Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
TextDrip is a great way to immediately scale in a high volume sales environment
Overall, the benefits of the software far outweigh the limitations and TextDrip is an incredibly comprehensive tool to allow you to immediately scale your business. [SENSITIVE CONTENT] is very helpful and is constantly improving the intuition of the program to make it adaptable to each user's purpose. I am confident that the software will continue to get vastly better, but as far as I have seen this is by far the most helpful and affordable tool to help individuals scale rapidly in a high volume sales environment. Mass communication is a major staple in my industry and I don't know where I would be without this platform.
PROS1. TextDrip enables you to automate much of your prospecting cycle with much higher deliverability than most competitors. 2. [SENSITIVE CONTENT] always makes himself available to answer questions and optimize use of his software 3. TextDrip subscription is very affordable ($10 per month) and messages are inexpensive ($0.01 per text) and drip messages stop immediately after you have received a response to prevent you from spending unnecessary money. Superior bang for your buck compared to most mass texting platforms. 4. Messages can be archived to allow you to access previous responses to text messages, competitors often times do not populate messages until your next message has been sent out 5. The software enables call forwarding to send inbound calls directly to your cell phone along with displaying the inbound caller's number for ease of access. This is incredibly helpful compared to Ringy, which routes inbound calls based on what number the prospect is calling and not their phone number.
CONS1. The software can become laggy and ineffective if you do not archive conversations regularly. After 500 responses, it becomes difficult to navigate the software smoothly. I had to learn this on the fly, but once you begin archiving conversations to clear out the ones that are not productive it works smoothly. 2. The software is not a standalone CRM. It must be used in conjunction with a CRM like VanillaSoft, Ringy, or SalesForce to get the most out of the service and keep yourself organized. 3. You must manually enter a prospect into another drip campaign once they have been uploaded into TextDrip. When you upload prospects who are duplicates, the software does not allow you to enter them into a new drip campaign unless you manually access the lead from the Contacts tab and add them into the drip. This can be extremely time consuming when trying to consolidate positive responses and spark up a conversation by automatically entering them into a new drip. I would appreciate a function that automatically re-enters prospects into another drip after a certain period of time after receiving a positive response (hours, days, weeks, etc.) to automate your funnel. There is a way to manually do this, but it can be tedious if you are working a large volume of prospects because people inevitably slip through the cracks.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Alicia
Insurance, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Great Value and User Friendly
I've been utilizing textdrip for about a month. I've had excellent results. Setting up drips and auto responses greatly reduces time wasted doing this manually. I like the ease of use and how simple it is to set up and integrate with my CRM.
PROSEasy to use interface, reliable results, great value for consistent branding, messaging and prospecting.
CONSCharges for messages longer than 160 characters, inability to attach pictures, vcard, etc.
Reasons for switching to Textdrip
Textdrip is a faster, better, more cost effective and efficient system.
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Hada
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2021
good
iffy, would like a bit more organization
PROSauto dial is the best feature if I could auto dial into isales that would be great
CONSno organization of texts its is super annoying
Reason for choosing Textdrip
to try
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Atendi
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Markeitng Made Easy With Textdrip
Textdrip is very smooth when it comes to mobile marketing as well as SMS marketing It comes with engagement tracking and is quite affordable
CONSWith Textdrip, we met our marketing needs and no issues.
Joshua
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best Texting Platform Around
It has been a smooth transition into this platform, my cost has been very low, and my client outreach has been very consistent.
PROSThe software is affordable, easy to set up, and I haven't had a problem yet. Everything thing is user friendly and accessible.
CONSThere are not any downsides that really stick out to me.
Reasons for switching to Textdrip
Isales became too expensive and too many interweaving parts to cause errors.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Paul
Insurance, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy to use
Easy to use. Very cost effective. and they are way ahead of the game to fix issues with sending messages.
PROSDeliverability and ease of use is great. Super helpful Customer services.
CONSDue to the forward thinking of Textdrip, they have done everything needed to do to battle the 10dlc stuff. Deliverability is the biggest issue dealing with texting. TD does more than anyone else to help this
Reasons for switching to Textdrip
Cost
andrew
Insurance, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Textdrip Review
1. The ability to centralize and organize customer data in one place, providing a comprehensive view of each customer's interactions and history. 2. The automation and efficiency that a CRM brings to sales and marketing processes, enabling teams to save time and focus on building relationships and closing deals. 3. The customizable reporting and analytics features, allowing us to gain valuable insights into our business performance, customer behavior, and make informed strategic decisions.
CONSAlthough I find it hard press to list a con for the Textdrip software, The only thing I wish I could change is an "Archived" feature that is applied to clients.
Alejandro
Verified reviewer
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
alejandro review
Overall very useful from marketing to organizing as well as the 20% discount making it affordable if you buy in bulk
PROSThe thing I like most about text Tripp is the fact that you can set up a campaign. the way it works is it sets up a schedule messages that will be Sent automatically so for example you lose contact with a prospect you can put them on a drip campaign that follows up with them them
CONSTheir mobile app is very simple and doesn't work as well as the website
JeN
Insurance, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Surprising good company
Yes I was very reluctant to take part in Textdrip at first, but after they helped me install the product and I'm up and running. I found the system easy to use and that potential clients did respond. I am happy with system and support. Also the leads have been real and made some good money so far. Thanks Guys!
PROSI am happy with system and support. Also the leads have been real and made some good money so far.
CONSCommunication with team. I like to call someone personal for questions. Wish I could do that more
Dave
Insurance, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Value for the money
I use it on a daily basis and need it for all my client communications. This is working well
PROSThe cost of the product and the discounts available are good. Very reliable
CONSSet up took some time but after a bit it was manageable.
Derek
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Texting made simple.
Text drip is great. I have used pretty much every texting platform and text drip is by far superior. That platform is so easy to use you can be up and running in minutes.
PROSEasy to use, very affordable, great customer service.
CONSI have not found anything I do not like yet.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Saphire
Insurance, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Recommend!
Textdrip is very helpfull and makes running business easier!
PROSLove the newer updates that help me stay very organized with the Campaigns and Pipelines set up. The extension is also one of my favorite tools that is provided by them.
CONSSometimes the delivery and updates can be slow but not very often!
Christopher
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Best texting app!!
Overall it's been the best app to work on getting in front of multiple clients at a time and really help my overall production.
PROSDeliverability- no mater what I know my text messages are going to go through.
CONSHard not to like this app but if I were to say one it would probably be price when sending multiple messages.
Reasons for switching to Textdrip
price and deliverability for sure
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Liz
Internet, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Love it
I never have any problems it
PROSHow simple it is. It’s super easy to use. I didn’t have to worry about doing everyone single follow up by myself.
CONSAt first I hated that you couldn’t archive multiple stuff at once. But it was fixed so yeah
Reasons for switching to Textdrip
Because my texts kept disappearing
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Dax
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Best App Ever
I love how this app just makes it so easy to reach clients at the click of a button, with preset texts.
CONSThe price could be better. If I could send pictures without using as many credits, that would be phenomenal
Brian
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best Texting Software EVER
10/10, pretty much speechless. Nothing better out there.
PROSI love how organized it keeps me and how easy it is to follow up with leads and prospects.
CONSSometimes the messages take a little bit to send but it isn't too bad of a problem after a few minutes.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Ray
Insurance, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Amazing
Amazing
PROSIt works as described and the customer service is amazing
CONSThere is nothing about this software I don't like. I would only like to be able to call out from the platform
Reasons for switching to Textdrip
They were too expensive and did not cater to the user.
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Amiah
Insurance, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Client Conversion
Text Drip does all the work for me. Its easy to use and has helped me scale my personal business more than I could without it.
CONSIt can cost a bit if you run automation through it but that is expected
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Diego
Insurance, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great product/ service
Very pleased, especially for the price.
PROSThe integration and user friendliness.
CONSSometimes it can be slow when loading up or there will be a glitch so you have to refresh the program.
Reasons for switching to Textdrip
Cheaper and more functional.
Vendor Response
Thank you for your amazing note. We appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Willie
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Amazing platform/Best support
Anyone who is trying to reach more customers or find a better platform to communicate with clients, this is definitely the best option! The system is very user friendly, and they will take the time to do a 1on1 walkthrough of how everything works! Support is the best of any platform/company I have ever dealt with!!
PROSIt is very easy to use, and they will take the time to do a 1on1 to assist you in learning how to use everything. Support is very responsive and helpful.
CONSEverything was easy to use, maybe if there was a way to organize leads into different categories it would be helpful.
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Tyler
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
New user satisfied
It is less expensive than Isales, the software that I was previously using and easier to use
PROSVery fast and efficient. Imputing clients into drip campaign is so easy and can be running in the background.
CONSWould be an improvement if it offered more of a CRM because after having a 100's of conversations with customers it would be nice if we could put them in different categories on how to follow up.
Reasons for switching to Textdrip
Isales was a $99 monthly fee plus $0.01 per text sent which resulted in spending an additional $30-40 per week (too expensive)
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
May
Insurance, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
TextDrip changed my life
It’s easy/simple/ user friendly and organized.
PROSThe automations features keeps everything really organized.
CONSThe mobile app needs some work like that I don’t need to be on my laptop
Tara
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Textdrip
I have been using Textdrip for the past month. It is by far the best CRM texting system I have used! The delieverability is 98% and the customer service is outstanding!! Highly recommend!
PROSThe customer service is amazing! And the simplicity of the website!
CONSThe deliverability before your campaign registry is approved is not great
Joel
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Consistent and reliable
Phenomenal
PROSGreat tool to use for all aspects and very effective and easy to use, compared to some other tools that I have used, this is by far the simplest to use
CONSIt would be great if i could add smalleer amounts instead of the preset 40 dollar mark, havent tried to speak with support yet, but its the only little little thing
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Devon
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
TextDrip Review
I have had great customer support for the very few problems that have occurred.
PROSThe ease of use. Textdrip was easy to pick up and immediately enhanced my business. I suggest it to anyone.
CONSThere is really no cons for me. If I had to chose one it would be that it is simple. If you're looking for a complex disposition system than this might not be for you.
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023