Prism vs FacilityQuest

RATING:

4.5

(31)
Comparisons

Prism has 31 reviews and a rating of 4.53 / 5 stars vs FacilityQuest which has 15 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (31)
4.4 (15)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 3, 2023
November 21, 2019
Pros/Cons
  • Pros

  • I love being able to filter all different kinds of work orders, add comments, and run reports for anything I need.
  • It's very easy to use and gives you the ability to make any request you may need.
  • Cons

  • We were sad that our account rep was switched though.
  • Sometimes the system lags when jumping from page to page.
Read all user reviews
  • Pros

  • Reliability, easy to set up and deploy. The actual activity analysis requires minimal training for the observers.
  • This software has some great features which are uniquely designed for activity analysis.
  • Cons

  • If you have an issue, there is probably a feature which will solve your problem, you just may have to search a while until you find it.
  • The software can be a bit difficult to navigate since the user interface is not always intuitive.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos