Domo vs Sumo Logic

RATING:

4.3

(296)

Domo has 296 reviews and a rating of 4.29 / 5 stars vs Sumo Logic which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (296)
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Ease-of-Use
4 / 5
Sumo Logic
Value for Money
4 / 5
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Customer Support
4 / 5
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Functionality
4.5 / 5
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Last Review Written
May 10, 2024
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Pros/Cons
  • Pros

  • All of the information it gives me makes me able to focus on the things that are most important so I can bring in more revenue.
  • Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.
  • Cons

  • Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.
  • The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.
Read all user reviews
  • Pros

  • The search feature works pretty fast giving you reports whenever you need info. It has a rather simplified interface that makes you just think of a mobile app.
  • You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization.
  • Cons

  • The queries can be difficult to compose sometimes.
  • The API integration can be difficult to leverage the more advanced features, such as log monitoring.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos