We us easyfeed on a borad scale: Customer Experience Survey, Staff Experience Survey, Project (Business Development) Ratings, Assessments, etc.

Easy to use, high flexibility, low maintenance, affordability.

We miss the functionality of individual result ratings.

easyfeedback has given us an easy way to ask for user feedback, to recruit probands for inhouse-user tests, gather leads for events and collect input for our journalism - always protecting the personal data of our readers. We now regularly use easyfeedback surveys to collect data on journalistic questions and publish stories based on that input. easyfeedback has become a vital component of our data-driven storytelling journalism (latest example is our coronavirus diary: https://www.sueddeutsche.de/leben/ergebnisse-corona-umfrage-1.4865673).

In our media organisation we use easyfeedback intensively and regularly for our high-traffic news sites, apps, newsletters and podcasts. We value it as a powerful survey tool with a reasonable pricing structure and a very quick and competent support team. It is a real advantage that it has a good user experience and is therefore quick to learn. That made it easy to convince teams across the business to do online surveys for their products. The automatically created results pages and the filter options on it are brilliant! We often don't export the data for further analysis because all our hypothesis and questions can be answered directly using the provided features. We love the layout options and are use example surveys. This way everyone in our business can quickly built a good survey matching the look & feel of their particular brand. Really powerful is easyfeedback in combinatination with the Google Tag Manger. It gives us a lot of control over which user groups see survey invites and over frequency of invites shown.

1) We would love even more layout options, e. g. the option to use our own fonts, manage logos better. 2) It would be great to save the full questionnaire in one long jpeg for quick structure checks, archiving and proof reading (without having to click through all paths of the survey. At the moment we use a browser screenshot tool but the mouse over menus of always appear when screenshotting and hide the text of some questions.)

Overall it is very useful tool for our costumers and product development.

Easy to set up questionnaires. Invite and control email responses of your clients and costumers. Good filter options to view questionnaire data. Nice design and quick loading times.

The api documentation could be a bit better, examples how to set up with different coding environments. Also results are limited.

easyfeedback delivers what the name promises. This tool makes it really easy to obtain feedback from employees (internal) or customers (external). Many helpful templates and the support is quick and helpful.

I had some difficulties with the 360° feedback, you first have to understand how the system works. Thanks to the support team, I managed.

We use it on an everyday base for our media products and awards. Never had any bigger problems with it.

Easy to use, very flexible and reliable. Good customer support. Compliant with DSGVO.

Usabilty and results could be a little more fancy and should be modernized.