All Helpfull Reviews
1-12 of 12 Reviews
Sort by
Keith
Verified reviewer
Retail, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Superb tool for very quick and insightful video tests
Great UX that makes it really easy to get started.
PROSWe use this to get video-based reviews of our Amazon listings. The little insights really help us improve our listings.
CONSCan take some time to review a batch of videos.
T
Retail, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Helpfull is great
Love this service!! Confident Helpfull will be a big help in getting us to product market fit.
PROSHelpfull is so easy to get a quick pulse on potential consumers, and surveys are completed within an hour!!! This service has enabled my startup to find product market fit faster than before.
CONSA few respondents don't properly answer the question because they're rushing to complete the quiz quickly. Wondering if there's a way to identify those folks or allow us to provide feedback to Helpfull so respondents get a rating. Maybe a character limit may help here.
Reason for choosing Helpfull
Ease, affordability, and survey type. Others were way more expensive and startups cannot really afford that service. Especially since we need to get feedback so quickly and often.
Reasons for switching to Helpfull
The network. It's so unbelievably difficult to find survey respondents. Helpfull does that for us.
Murtuza
Wholesale, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Helpfull is helpful
User reviews are very informative to make calculated decisions and product details are easily viewable
CONSUser interface and ease of useneed mobile application
Sebastiaan
Information Technology and Services, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Helpfull, very helpful.
The tool collected high quality survey data, very very quickly, and did a great job of giving the though process each user went through to cast their vote. It was super helpful in picking the new logo for my company's rebrand. The sharing feature was especially useful, and by sending round a simple URL I could quickly get the results of to the relevant shareholders. Really great tool, we'll be incorporating it into our future branding packages.
CONSThe cost per review seems to be at, or slightly higher than it's competitors. If this where lower I'd have nothing bad to say about such a new and well implemented software service.
Reason for choosing Helpfull
Better support for getting feedback on Logo designs.
Reasons for switching to Helpfull
The tool was expensive, and didn't offer the same kind of support for getting feedback on logos.
Matt
Health, Wellness and Fitness, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Excellent service and big savings
My experience has been great. Very easy to use. Great service. Much more affordable than other services.
PROSIt’s much cheaper and the surveys seem much faster.
CONSReall not much. I liked helpful and thought it was quite easy to use and we got accurate feedback that we could act on immediately.
Reasons for switching to Helpfull
Cheaper and the I heard they provided faster results
Levi
Consumer Goods, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Compared several polls and its very helpful, would recommend
the speed and not having to pay extra for male/female target
CONSCost is pretty comparable across the other poll companies.
Anonymous
11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Helpfull is a Lifesaver
What makes Helpfull wonderful isn't the actual software itself (of course it's very user friendly with a low bar on the learning curve), but it's almost magical ability to rapidly recruit a specified target audience — and then quickly deliver qualitative feedback. There are other platforms out there that are great for doing qualitative research, but they make the assumption that you want to do the recruiting, and that's the killer feature for Helpfull.
CONSThere really weren't any drawbacks to using Helpfull, and I'll be using this platform in the future.
Annelise
Consumer Goods, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
So great!
Very cheap compared to other user research sites. Super easy to use as well!
CONSSomewhat limited in terms of mobile testing right now.
Max
Consumer Goods, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Helpfull is Extremely Helpful to Me
As a developer of products and services, I love the ability to crowdsource feedback on-demand. Helpfull makes this very easy at a good price point with a wonderful UI and UX.
CONSI really don't have any complaints. I think it would be even better if the company added intelligent filtering of results in the future.
Dana
Consumer Goods, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Dana’s review
It was great. Easy to use, quick and intuitive. The price is too high for people who are just getting started :(
PROSI loved the surveys and how quick it is. Also that you can see peoples response on demand.
CONSThe price, I liked everything about Helpfull but the pricing is too high
Reason for choosing Helpfull
It is easier to use and more intuitive
Falguni
Retail, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Simple to use and get results within a short period!
Easy to use and very helpful to get quick results
PROSLoved the ease of using this application. Worked perfectly for what we needed it for. Reading the results was so simple and helped me make a quick decision.
CONSIn the beginning, I made a small error about the demographics as normally with other apps, you would need to select what you want. In this case, it worked a little opposite. But nothing too hard
Joseph
Public Safety, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great for Prototype Apps
Simple and quality reviews to go back into our UX Design Process.
PROSEasy to add prototypes and links with a simple outflow of qualitative and qauntitative responses.
CONSStill working towards functionality and integrations which should scale wonderfully overtime.
Reason for choosing Helpfull
Know the founding team and trust them to build amazing software.