SurveyMonkey Enterprise vs Userflow

RATING:

4.5

(120)

SurveyMonkey Enterprise has 120 reviews and a rating of 4.53 / 5 stars vs Userflow which has 12 reviews and a rating of 4.83 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (120)
4.8 (12)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
February 16, 2024
July 20, 2023
Pros/Cons
  • Pros

  • Additionally, its integrations with email marketing platforms make it easy to reach a wider audience and improve survey response rates.
  • What I liked the most about using SurveyMonkey was the robust set of features that suited our feedback collection purposes quite comprehensively.
  • Cons

  • The only con is that some of the features you had to pay more for. I was on a basic plan and didn't need a monthly plan so it was unfortunate that I couldn't access all of the features.
  • Also, the amount of ways to pull results can be overwhelming. It’s hard to pull the same report twice.
Read all user reviews
  • Pros

  • Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers.
  • The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on.
  • Cons

  • Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device.
  • There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos