YouGov Surveys: Self-serve vs Suggestion Ox

RATING:

4.4

(26)

YouGov Surveys: Self-serve has 26 reviews and a rating of 4.42 / 5 stars vs Suggestion Ox which has 27 reviews and a rating of 4.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (26)
4.9 (27)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 24, 2024
November 23, 2022
Pros/Cons
  • Pros

  • I loved knowing that rewards where at my finger tips and under my control easy as answering some questions.
  • I like the seriousness of the company, at the end of every survey they show you a summary of all the points you have earned. The surveys are usually fast, clear and technically stable.
  • Cons

  • I hate how long it takes to get payouts. It's low paying for each poll.
  • I don't like the fact that there are few surveys, so the amount of points grows slowly, and the fact that the surveys stay little time on the platform.
Read all user reviews
  • Pros

  • A great easy to use digital tool for collecting feedback.
  • I like that is anonymous and provides objective feedback. Also, sometimes our organization receives inquiries through this platform that otherwise would not receive.
  • Cons

  • We originally had access to multiple boxes, but the program changed and we lost this without notice. Many features that were previously available to us now require an upgrade to the subscription.
  • We use Suggestion Ox as our anonymous Feedback box. Based on what I have seen, it is limited in capabilities, but it fills a need for us.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos