Also useful in finding out the experts in certain areas and questions in that area. The team is eager to improve the tool by adding new features.

Gamification/recognition was good motivation for team members to engage with the platform. Pricing was straightforward and our tier fits our company well.

Overall really good experience, very good offering of Q&A in enterprise space.

If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable.

It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful.

Some minor problems with search (queries don't always return what I'm looking for and I'm using exact words from the question).

We like the built-in rewarding system as it encourages users to use AnswerHub more frequently. UI is minimalistic and not cluttered with a lot of gadgets from the start.

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.

I appreciate the extensibility of AH, and am glad to see improvements come to the product over time.

Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.

It offers a strong set of capabilities at a reasonable price, and the company is good about responding to and addressing issues and questions with the product itself.

Hosted and self-hosted options are priced competitively, and customer support is extremely responsive.

But this was quickly resolved when I brought it up. I think what makes this product great is the customer support.

If you're support organization needs help to track issues and get help from user communities, or have user communities help themselves, this is the product for you.

Missing in-app notifications; there is only email notifications. Weak for knowledge base use (could use more tree-structure navigation and more wiki-style).

They are knowledgeable, friendly, professional and simply excellent.

Looking to the future, I hope they can modernize some aspects of the platform, including analytics, moderation workflows, the templating language, and API.

From users point of view, experience is great and solution is easy to use.

I dislike the actual format that the software is put in. It feels a bit off to me and I think a redesign is needed.

Slack integration is poor, can just inform that a question was asked, and don't get additional notifications or interactions as more things happen.

However, the very best part of AnswerHub is their amazing Customer Service. Everyone we have dealt with has been professional, intelligent, patient and a joy to work with.

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

Functionality and features of the site are nice, the site layout is well done also, overall pleased with the product.

AnswerHub has very robust user and content management features out of the box (e.g. privileges, tagging, following questions, etc). The application can be easily extended through their API.

The folks at DZone are wonderfully responsive both electronically and in person.

One thing I love the most about this software is the speed, the way it loads rapidly and ability to communicate with customers instantly is what makes me love the app.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

It now has the feature of swapping calls which is amazing. Choosing what I like the most is difficult because I like everything about the app.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

It helps us to connect with customer using WhatsApp Business. The best thing about this mode of communication is that it is customer friendly.

US Dollar

AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable for midsize businesses to large enterprises across various industries.


AnswerHub enables team collaboration and ideation, customer self-service portals and privately managed Q&A sites. Users can share information among team members, propose and track the progress of ideas and build a knowledge base for both customers and partners.


AnswerHub includes built-in gamification, so users can recognize and reward team members for their knowledge. Team members can be identified according to their field of expertise enabling fresh queries to be routed to the specific people.


AnswerHub offers services on a monthly subscription basis that includes support via an online knowledge base including tutorials, case studies and eBooks and through a ticketing portal.



LongDescription

Commenting/Notes

Engagement Tracking

Cataloging/Categorization

Surveys & Feedback

User Management

Status Tracking

Access Controls/Permissions

Rich Text Editor

Single Sign On

Communication Management

Brainstorming

Collaboration Tools

Full Text Search

Group Management

Self Service Portal

Ideation

Content Management

Forum / Discussion Board

Mobile Access

Discussions/Forums

Membership Management

Text Editing

Filtering

Real-Time Notifications

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Moderation

Knowledge Base Management

Decision Support

Chat/Messaging

Customizable Branding

Remote Access/Control

Tagging

Gamification

Third-Party Integrations

Online Forums

Document Management

@mentions

Search/Filter

Member Directory

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

201-500

501-1000

1000+

AnswerHub

In Person

Live Online

Webinars

Documentation

Videos

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


AnswerHub vs WhatsApp

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons