All Sendspark Reviews

1-25 of 82 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Moses

Management Consulting, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2021

Alternative to loom

User Profile

Shade

Verified reviewer

Information Technology and Services, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Simple & Easy

I can quickly send out videos recording a solution to a client’s question. It also helps in getting testimonials from clients.

PROS

The software is extremely easy & simple to use - you can practically dive in and get up and running in minutes! I also like that I can request a video review easily from a client using this tool!

CONS

Would love the ability to edit a screeshare in the middle of the recording (as opposed to just trimming the ends). This would save the time of downloading and doing this in another software (in case and error IS found in the middle of the recording).

Reasons for switching to Sendspark

More affordable.

Manoj

Publishing, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Best software to collect video for testimonial and marketing

Its a nice software I use almost every week. I collect testimonials, news , poems and small videos created by users for us.

PROS

Its easy for users. Anyone can use this. That makes us happy as we deal with non techie people for testimonials. I often collect short videos for our platform , message etc. The media is stored and accessed.

CONS

custom domain feature is expensive. Templates should be increased.

Reason for choosing Sendspark

Better UI, customer friendly design

Reasons for switching to Sendspark

Ease of use . Just send an email, users record their screen with a click and then send the videos to us. What more can I ask

User Profile

Mercedes

Verified reviewer

Staffing and Recruiting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed April 2021

Easy to Use

I probably need more time to get acquainted with the software and understanding the most effective way I can use it. So far my experience has been acceptable.

PROS

The extension is easy to work with and provides great sharing options.

CONS

Customer support response time is very quick but I'm still unclear on a recording timer available to display as I'm recording and screen sharing. I don't see many options or settings area with more options.

Reasons for switching to Sendspark

I was paying monthly but received a great promotion from Sendspark.

Isaac

Photography, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

An absolute must!

I've been using Sendspark exclusively for the last few weeks and my experience has been phenomenal! They made it so easy to send leads personalized videos. If you're not sending clients/leads personalized videos, you need to start today and give Sendspark a try! My clients are SUPER impressed every time I send a video.

PROS

Absolutely LOVE the branding I can do on the share pages! It's so cool being able to "caption" the thumbnail so the recipient can see that the video was made for them and I don't have to create a sign or custom thumbnail.

CONS

I think it's being worked on (at the time of this review), but I'd love to see domain masking so my customers see my domain name when they're sent the share page.

Reasons for switching to Sendspark

I was looking for a software that could do more and Sendspark fit that need perfectly!

Len

Computer Software, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Sendspark Review

This is a great little product that is simple to use and not overly expensive. The support team are friendly and very helpful.

PROS

The software is a very inexpensive method of producing explainer videos. It is also a simple way of putting videos on email communications.

CONS

I would like to be able to use some backgrounds when recording videos. I would imagine this is something that will be included at some stage in the software development.

Reasons for switching to Sendspark

I still use OBS but ManyCam was constantly crashing requiring new uploads of the software. there support was terrible taking days to get any feedback to questions.

User Profile

Atte

Verified reviewer

Management Consulting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Every now and then something pops up, that ends up solving problems you didn't know you had.

Sendspark is intuitive, feature-rich tool for making real connections with people. I love how my customers and colleagues respond to the fact that instead of sending out updates, proposals or whatever by IM or just plain text emails, they get a personalized video. Backed with a lovely support, Sendspark has brought a completely new way of doing things to my life, and I'm loving it. As an extra bonus, being able to brand your messaging to convey "you" is making me super happy. Thanks for building this [SENSITIVE CONTENT HIDDEN] I love it.

PROS

- Video CTA's. Pure gold. - Custom branding. Pure gold. - Personalized thumbnails. Pure gold. - Chrome extension makes everything sooo smooth. Pure gold. I could go on for days. I highly suggest you check this one out. Personalized messaging, made easy & intuitive.

CONS

It might sound a little strange but can't really name any particular problem. The app is great, support behind it is great and pricing is right on point. Would love to have folders for organizing things?

User Profile

Martin

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Sendspark + HubSpot = Delight

PROS

Finding a tool that I could integrate with hubspot was brilliant. The personalisation is superb due to the HubSpot Marketing Hub integration.

CONS

I haven't found anything that I don't like yet. It's easy to use.

Reason for choosing Sendspark

HubSpot integration and value for money.

Reasons for switching to Sendspark

HubSpot integration

User Profile

alan

Verified reviewer

Financial Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2021

I bought it, and have been using it from Day One.

I've used it from day one. I use it nearly every day. I interview crowdfundng campaigns over zoom, so the personal touch of the video message to prepare the client brilliant. Also I used it when there is confusion or a problem over time. It can take any "heat" or stress out of the situation.

PROS

Total ease of use. I am not too technically minded but I found it really easy to use. I sent my first video gmail to a client without any drama. I love being able to track the email and whether the client has read it or not.

CONS

I haven't found any issue yet. It's honestly not that complicated to use and get up and running asap.

User Profile

Simon

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2021

Solid alternative to Loom

PROS

I like that you're able to create a customizable branded landing page where the video lives. Functions well most of the time and my clients have loved receiving the videos.

CONS

For some reason, I've had the app crash on me a few times mid-recording. I don't know if it's my computer that's the issue. That being said, hasn't happened often, and I feel confident the issue will be resolved in the future.

User Profile

Timothy

Verified reviewer

Design, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Amazing product- Better than Loom!

Overall, amazing. The support team is even amazing and on top of things. Easy to talk to, they are human and arent snooty like the other platforms.

PROS

The user interface, ease of use, and more importantly, the customer service is always ON TOP OF IT!

CONS

Literally nothing.. The only thing I wish was that there were more options for browsers I can use. But, this is such a small issue that its negligible.

Reasons for switching to Sendspark

Too expensive and complex.

Prasanta Kumar

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Amazing and easy video making tool for non-expert.

Amazing. Most of the features in a single tool. I don't think before using it.

PROS

Very easy to use as I didn't have pre skills for making a video. But amazing happened after purchasing this software as I easily make the amazing video that my colleague is not believing me.

CONS

When I am making a video showing my face or screen, I unable to add additional pictures or short video clips on the main video frame.

Reasons for switching to Sendspark

Easy to use and lifetime deal.

Mony

Broadcast Media, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Fantastic product!

Easy to use, intuitive and very helpful

PROS

Love the ease of use, the fact that I can add branding and calls to action. Very helpful software in showing clients how to navigate through our platform. Also great that I can record a video outside of my laptop and upload it.

CONS

I switched from Loom and I didn't really feel any issues or downsides.

Andrew

Professional Training & Coaching, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Just what I needed to standout and engage my email audience!

I've been looking for something that gives me a chance to strengthen my relationships. Traditional email works great - when you have great content to share and awesome copywriting skills. The fact I can now add email video outreach is a breakthrough. This is the tool I’ve been looking for to help complement and strengthen my relationships. SendSpark has awesome features and my two favorites are: call-to-action and having the choice to disable branding. As a blogger, this is the tool I need to help me increase my conversion rate!

PROS

Enhance my email marketing campaigns and builds audience relationships - email video outreach is a breakthrough - complement to traditional email - call-to-action to increase email conversion - disable branding

CONS

- Video organization and editing would be helpful - No mobile phone app (yet).

Jackie

Writing and Editing, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

Great for Follow Up and Sales Conversions

PROS

What I like is how fresh it looks within an email. My clients love receiving them and it is all branded with my own company information. It makes me look very professional and friendly, which is entirely my brand. I like the thumbnail and the landing page works well for what I want, especially as it has the CTA button. I used it to re-engage with a client and it made them reply immediately as it is the inbetween of a meeting (which would take too long) and an email. So friendly. It is definitely a personalized touch and it has increased my conversions.

CONS

I don't have a con for it. It was easy to use and within minutes, I was sending emails with videos in them.

Jessie

Computer Software, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Ubiquitous Video Communication Tool

PROS

Thanks to the Chrome Extension you can easily record and add videos to your messages and give a more personal experience for recipients. For instance, Gmail, LinkedIn messenger or whatever the communication tool. Further, the video request tool enables the recipient to easily send a video message back to you. This is great for collecting videos with customer testimonials or have customers explain difficult concepts easily.

CONS

The screen recording feature where you have an overlay with your face doesn't always work properly such that your face isn't recorded with the screen. This seems to be occurring when you put the app in fullscreen mode.

User Profile

Brandon

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Brilliant

PROS

It's easy to embed in your processes. Single links, perfect chrome extension and simple to use.

CONS

CNAME would make this a better end to end experience

Reasons for switching to Sendspark

Cheaper. Better interface.

User Profile

Peter Bachmann

Verified reviewer

Design, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great platform for easily making videos for support and marketing

Overall a great video platform, with a lot of possibilities and cool things you can do with simple video.

PROS

I like how easy Sendspark makes it to record videos, both when it comes to support emails and videos for video marketing.

CONS

I would like to have some options when it comes to editing the video.

Sandeep

Animation, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Excellent for Marketing

Well Satisfied! Mainly coz we can get client testimonials without any trouble - they are not concerned of going to another app or about their storage. Also recorded videos are playing quick without any buffering. Surely to succeed in the long run especially given their plans on the roadmap.

PROS

The interface is so simple and also the support team is very responsive. You do not need any guidance to get started and videos are sent out in a jiffy.

CONS

There is room for more improvement, like the quality of video support of the future is 4K, so it would be great to be future-proof.

Moses

Management Consulting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

Alternative to loom

PROS

It is a good deal and have great support!

CONS

It is still in its development stages but definitely a great deal to start with.

Jennifer

Hospitality, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Sendspark for Travel Agencies

So far so good. I've found the product quick to learn and utilize. With video being so much more important for marketing purposes, Sendspark has been a great app to invest in.

PROS

I love that Spendspark was quick and painless to learn how to use. It's great for producing quick videos to share in emails, eNewsletters, and on website blogs.

CONS

I'd like to see less white space around my agency logo, so it is more visible. I believe they are already working on a solution to this, which is another thing I appreciate about the company--their quick response to feedback.

Reasons for switching to Sendspark

My previous method for recording and editing videos was too labor intensive, so I was interested in finding an easier, faster solution to producing videos for my travel agency's marketing/communications.

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2021

Effective video marketing tool

PROS

I like how Sendspark makes my email marketing messages more personal. Video emails also help get higher conversions. For me is a fun and effective way to improve the way I get to people.

CONS

There is nothing I dislike about this software.

Sherryann

Leisure, Travel & Tourism, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Easy to implement, Easy to use

It's easy to use. Simply select record, select what you want to video, record your video, and share.

PROS

Easy to learn and easy to get up and running, this is a great tool

CONS

initially, the video looks a bit blurry, but that was quickly rectified.

Helga

E-Learning, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great and easy to use

PROS

This is a Feature we like to see to inform our Customer in a Personal way. Great Software and easy to ist!

CONS

I Really don’t know, maybe I would like to have more options in screen recording.

User Profile

Matt

Verified reviewer

Non-Profit Organization Management, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

I didn't even know I needed this!

Very quick response when I had an issue selecting my camera.

PROS

Ease of use! I knocked out and sent several Thank You videos in under ten minutes!

CONS

Haven't found anything I don't like yet!

Showing 1 - 25 of 82 Reviews