All RecMaster Reviews
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Anonymous
1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great, Great Software
I have explored various video recording software in the past, and most are either too expensive or too difficult to master. This one is great. Very user friendly. I had an issue learning it at first and the response time from the technical support team was phenomenal.
PROSIts ease of operation. The various features are self-explanatory.
CONSNothing really. I found everything about this sofware satisfactory.
Reasons for switching to RecMaster
Easier to use.
Sodiq
E-Learning, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best screen recording software
Over the years, I have created many tutorials for clients of different sizes. In most cases, I have used RecMaster to record all my videos which I use on my platforms to share tips and valuable information to my subscribers. Since then, I have found it useful and I have had no cause to advise any of my fellow freelancers or students to not use the app. Also, using the software by a first-timer may not be smooth at first but with time and constant practice, it gets better.
PROSRecMaster is a great product for recording PC's screens. It is also used to edit videos. It has a simple, attractive interface that is user-friendly. The full screen, custom area and game mode buttons under a dark background is perfect! It is a popular software that nearly all my fellow freelancers use, so it becomes easy in case I need help with any aspect. Also, RecMaster is more than just a screen recording software, it is also serves as a video management tool for an awesome editing of recorded videos.
CONSLike all other products, RecMaster has its own cons. For instance, there is need to include background noise filter. Also, spending up to 20 minutes before one gets a response from Support for a little fix is not impressive. Aside these, the software is value for the money!
Robert
Financial Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
RecMaster for me
I am very gland I have this; I use this to record screens that I use when I do personal day trading. Helps me look back after the fact and see what I may have been missing in real time!!!! Super beneficial!!!
PROSNever used any recording software before and I am not the most computer savvy person and It is not to hard to grasp
CONSI believe you actually need to be recording to take a snapshot
Jerry
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Easy to use and works as expected
Product reasonably priced and works great. Excellent and friendly customer support.
PROSThe software is easy to use and works as expected. Also an unadvertised perk is the default settings allow you to store your video captures in smaller sizes than competitors. Also I like the fact that there is a list displayed which presents a breakdown of all your recent captures so you can view and edit as needed.
CONSThe only con is for the Mac version saving custom sized video is a little awkward. On Windows you just click custom area, choose the area and hit record. On Mac you have to hit record first.
Reasons for switching to RecMaster
Applian software was too resource intensive, more cumbersome to use, and stored files were much larger. It probably could have been tweaked for this but the interface was a bit overwhelming to manage.
Jerry
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great software
Record desktop training, online content
PROSSoftware works great with default configuration. I used other software such as Applian Video Capture and had challenges as it often did not work, would crash due to system resource issues, or create extremely large files. I have none of these issues.
CONSLoading the software takes a bit longer than I would like but that is a small price to pay for the features it provides.
Reasons for switching to RecMaster
Less buggy, smaller file sizes, default configuration just works.
Vendor Response
Thank you for your review. It's a great encouragement.
Replied August 2022
Vinayak
E-Learning, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2022
A very simple software to do screen recording
Very happy with it.
PROSIt's very easy to use. No setup required. It has the most relevant controls and none of the useless stuff that companies use to increase prices of their software. It is a one time purchase with no continuing payments.
CONSThe video editing tools are a bit basic.
Reason for choosing RecMaster
Because it had a one-time payment model
Vendor Response
Thank you very much for your review, Vinayak. It's a great encouragement to us. And as for the editing features, please feel free to contact us about the features you need, and we will check what we can do to help you. We do appreciate your feedback. :-)
Replied March 2022
Annalise
Performing Arts, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Simple to use, very effective
I have used RecMaster to record lectures, webinars, and other presentations. Each recording occurs smoothly, and the software is so easy to use and easy to start and stop recordings. Furthermore, the customer service has been excellent each time I have had to request help. When I needed to reinstall the software after a hard drive failure, they helped me by resetting my user license to allow for the installation. Each representative I spoke with whenever I needed assistance was very polite and worked promptly to assist me.
PROSVery simple interface and easy to use the features. There is very little room for confusion, the software is straightforward and very quick to learn its functions. There are many different options to allow for customization of the recording.
CONSWhile there is an option to trim and edit the recording, I have often found that this feature uses a lot of system resources and is not always effective. It is a good feature, but I do not use it as often as I may like, simply because it does not always work quickly and smoothly.
Attila
Automotive, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Easy to use
Easy, simple, perfect!
PROSEasy to use all the service of the software.
CONSThe app is fixed to IP address, I cant use on my other PC. Would be better with normal login, and usable in all the computers.
Vendor Response
Thank you very much for your reviews, Attila. We do appreciate it. And as for the IP address issue, would you mind contacting us for more details, please? We will check what we can do to help you. :-) Thank you.
Replied March 2022
Veronika
Computer & Network Security, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best Recorder on the Internet!
The most used feature for me is this Screen recorder. The best product on the market. The best quality and very easy to control. I use it everytime I have an important thing to record and keep only the important parts of the recording. Another great thing is their customer and technical support. My computer was broken and I lost everything. I asked them to give me new license so I can work again with this recorder. The response along with the new license came very quickly on my email and I did not miss anything because of it!
PROSHow easy it is to use it, pause it, edit it and most important save it. Plus the customer and technical support are top quality with fast reply.
CONSI can not think of one now but in the future If I have any suggestions I will let you know.
Reasons for switching to RecMaster
I like this product better, the quality, the video, basically everything. I recommend it every time.
Paul
Research, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Easy to use – Efficient – Best customer service ever
Software was easy to install, easy to learn, and the one issue I did have was responded to almost immediately by customer service.
CONSCan be somewhat using when trying to set up an advanced timer.
Vendor Response
Thank you very much for your review, Paul. We do appreciate it. :-) RecMaster is updated to V2.2 recently and there are some enhancements to the scheduler and auto-recording feature. The new version is now available on recmaster.net. Please feel free to contact us if you have any questions or suggestions about it. Thank you. :-)
Replied March 2022
Everest
Non-Profit Organization Management, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2022
Easy to Use and Value For Money!
Love it! Does exactly what I bought it for without complication or stress.
PROSEasy to use. Not complicated. Gets the job done! Simple to understand. Easy to deploy. A Baby Boomer's dream to operate!
CONSWhen trying to edit a video and cannot for the life of me get it to cut exactly where I want the video to stop. Sometimes it needs to be precise to the second.
Reason for choosing RecMaster
It seemed to be exactly what I was looking for and it is!
Jon Kenneth
Research, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
RecMaster's usefulness
I have tried different recording softwares and the issues that I'm encountering: 1. My computer is slowing down. 2. Editing/cropping video is not available.
CONSSometimes, I can't rename the recorded file from the software and I have to go to the main folder.
Reasons for switching to RecMaster
Its making my computer slow
Robert
Computer Networking, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
Easiest Software to capture Your screen!
I would definitely recommend this software to anybody who wants to do any type of video editing or if they want to use it to do screen capture.
PROSI was searching for something simple and was skeptical at first. I had tested out some other software that was difficult to use and then I came across this product and surprisingly it was really easy to use. The controls and the layout made it easy to navigate.
CONSI personally didn't find any difficulties in using this software. I thought it was easy to navigate and use very simply.
Vendor Response
Thank you very much for your review, Robert. It's a great encouragement to us. We do appreciate it. And we will keep on making it easy and effective.
Replied March 2022
Avi
Executive Office, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Very practical tool
Easy to use, plenty of features, clear irface
CONSMenu could be smaller on the screen and make more space
Judit
Health, Wellness and Fitness, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Reliable screen recorder
Easy to use. Stabil, reliable even during 3 hours usage.
CONSIf I am recording a window, and the window size is changing, the recording stops.