All RecMaster Reviews

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Anonymous

1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great, Great Software

I have explored various video recording software in the past, and most are either too expensive or too difficult to master. This one is great. Very user friendly. I had an issue learning it at first and the response time from the technical support team was phenomenal.

PROS

Its ease of operation. The various features are self-explanatory.

CONS

Nothing really. I found everything about this sofware satisfactory.

Reasons for switching to RecMaster

Easier to use.

Sodiq

E-Learning, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best screen recording software

Over the years, I have created many tutorials for clients of different sizes. In most cases, I have used RecMaster to record all my videos which I use on my platforms to share tips and valuable information to my subscribers. Since then, I have found it useful and I have had no cause to advise any of my fellow freelancers or students to not use the app. Also, using the software by a first-timer may not be smooth at first but with time and constant practice, it gets better.

PROS

RecMaster is a great product for recording PC's screens. It is also used to edit videos. It has a simple, attractive interface that is user-friendly. The full screen, custom area and game mode buttons under a dark background is perfect! It is a popular software that nearly all my fellow freelancers use, so it becomes easy in case I need help with any aspect. Also, RecMaster is more than just a screen recording software, it is also serves as a video management tool for an awesome editing of recorded videos.

CONS

Like all other products, RecMaster has its own cons. For instance, there is need to include background noise filter. Also, spending up to 20 minutes before one gets a response from Support for a little fix is not impressive. Aside these, the software is value for the money!

Robert

Financial Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

RecMaster for me

I am very gland I have this; I use this to record screens that I use when I do personal day trading. Helps me look back after the fact and see what I may have been missing in real time!!!! Super beneficial!!!

PROS

Never used any recording software before and I am not the most computer savvy person and It is not to hard to grasp

CONS

I believe you actually need to be recording to take a snapshot

Jerry

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Easy to use and works as expected

Product reasonably priced and works great. Excellent and friendly customer support.

PROS

The software is easy to use and works as expected. Also an unadvertised perk is the default settings allow you to store your video captures in smaller sizes than competitors. Also I like the fact that there is a list displayed which presents a breakdown of all your recent captures so you can view and edit as needed.

CONS

The only con is for the Mac version saving custom sized video is a little awkward. On Windows you just click custom area, choose the area and hit record. On Mac you have to hit record first.

Reasons for switching to RecMaster

Applian software was too resource intensive, more cumbersome to use, and stored files were much larger. It probably could have been tweaked for this but the interface was a bit overwhelming to manage.

Jerry

Information Technology and Services, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great software

Record desktop training, online content

PROS

Software works great with default configuration. I used other software such as Applian Video Capture and had challenges as it often did not work, would crash due to system resource issues, or create extremely large files. I have none of these issues.

CONS

Loading the software takes a bit longer than I would like but that is a small price to pay for the features it provides.

Reasons for switching to RecMaster

Less buggy, smaller file sizes, default configuration just works.

Vendor Response

Thank you for your review. It's a great encouragement.

Replied August 2022

Vinayak

E-Learning, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2022

A very simple software to do screen recording

Very happy with it.

PROS

It's very easy to use. No setup required. It has the most relevant controls and none of the useless stuff that companies use to increase prices of their software. It is a one time purchase with no continuing payments.

CONS

The video editing tools are a bit basic.

Reason for choosing RecMaster

Because it had a one-time payment model

Vendor Response

Thank you very much for your review, Vinayak. It's a great encouragement to us. And as for the editing features, please feel free to contact us about the features you need, and we will check what we can do to help you. We do appreciate your feedback. :-)

Replied March 2022

Annalise

Performing Arts, 1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Simple to use, very effective

I have used RecMaster to record lectures, webinars, and other presentations. Each recording occurs smoothly, and the software is so easy to use and easy to start and stop recordings. Furthermore, the customer service has been excellent each time I have had to request help. When I needed to reinstall the software after a hard drive failure, they helped me by resetting my user license to allow for the installation. Each representative I spoke with whenever I needed assistance was very polite and worked promptly to assist me.

PROS

Very simple interface and easy to use the features. There is very little room for confusion, the software is straightforward and very quick to learn its functions. There are many different options to allow for customization of the recording.

CONS

While there is an option to trim and edit the recording, I have often found that this feature uses a lot of system resources and is not always effective. It is a good feature, but I do not use it as often as I may like, simply because it does not always work quickly and smoothly.

Attila

Automotive, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Easy to use

Easy, simple, perfect!

PROS

Easy to use all the service of the software.

CONS

The app is fixed to IP address, I cant use on my other PC. Would be better with normal login, and usable in all the computers.

Vendor Response

Thank you very much for your reviews, Attila. We do appreciate it. And as for the IP address issue, would you mind contacting us for more details, please? We will check what we can do to help you. :-) Thank you.

Replied March 2022

Veronika

Computer & Network Security, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best Recorder on the Internet!

The most used feature for me is this Screen recorder. The best product on the market. The best quality and very easy to control. I use it everytime I have an important thing to record and keep only the important parts of the recording. Another great thing is their customer and technical support. My computer was broken and I lost everything. I asked them to give me new license so I can work again with this recorder. The response along with the new license came very quickly on my email and I did not miss anything because of it!

PROS

How easy it is to use it, pause it, edit it and most important save it. Plus the customer and technical support are top quality with fast reply.

CONS

I can not think of one now but in the future If I have any suggestions I will let you know.

Reasons for switching to RecMaster

I like this product better, the quality, the video, basically everything. I recommend it every time.

Paul

Research, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Easy to use – Efficient – Best customer service ever

PROS

Software was easy to install, easy to learn, and the one issue I did have was responded to almost immediately by customer service.

CONS

Can be somewhat using when trying to set up an advanced timer.

Vendor Response

Thank you very much for your review, Paul. We do appreciate it. :-) RecMaster is updated to V2.2 recently and there are some enhancements to the scheduler and auto-recording feature. The new version is now available on recmaster.net. Please feel free to contact us if you have any questions or suggestions about it. Thank you. :-)

Replied March 2022

Everest

Non-Profit Organization Management, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2022

Easy to Use and Value For Money!

Love it! Does exactly what I bought it for without complication or stress.

PROS

Easy to use. Not complicated. Gets the job done! Simple to understand. Easy to deploy. A Baby Boomer's dream to operate!

CONS

When trying to edit a video and cannot for the life of me get it to cut exactly where I want the video to stop. Sometimes it needs to be precise to the second.

Reason for choosing RecMaster

It seemed to be exactly what I was looking for and it is!

Jon Kenneth

Research, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

RecMaster's usefulness

PROS

I have tried different recording softwares and the issues that I'm encountering: 1. My computer is slowing down. 2. Editing/cropping video is not available.

CONS

Sometimes, I can't rename the recorded file from the software and I have to go to the main folder.

Reasons for switching to RecMaster

Its making my computer slow

Robert

Computer Networking, 1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Easiest Software to capture Your screen!

I would definitely recommend this software to anybody who wants to do any type of video editing or if they want to use it to do screen capture.

PROS

I was searching for something simple and was skeptical at first. I had tested out some other software that was difficult to use and then I came across this product and surprisingly it was really easy to use. The controls and the layout made it easy to navigate.

CONS

I personally didn't find any difficulties in using this software. I thought it was easy to navigate and use very simply.

Vendor Response

Thank you very much for your review, Robert. It's a great encouragement to us. We do appreciate it. And we will keep on making it easy and effective.

Replied March 2022

Avi

Executive Office, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Very practical tool

PROS

Easy to use, plenty of features, clear irface

CONS

Menu could be smaller on the screen and make more space

Judit

Health, Wellness and Fitness, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Reliable screen recorder

PROS

Easy to use. Stabil, reliable even during 3 hours usage.

CONS

If I am recording a window, and the window size is changing, the recording stops.

Showing 1 - 15 of 15 Reviews