Webex Events (Formerly Socio) vs Zoho Meeting

RATING:

4.8

(208)

Webex Events (Formerly Socio) has 208 reviews and a rating of 4.82 / 5 stars vs Zoho Meeting which has 826 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (208)
4.6 (826)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 4, 2024
May 30, 2024
Pros/Cons
  • Pros

  • I love how helpful the Socio event tech are. They are awesome a very high-level customer service.
  • The support team responded to questions quickly and professionally. It gave us great confidence to know they were available, and they seemed genuinely interested in our success.
  • Cons

  • Looking back, the major issues that we ran into were instances of user error rather than software errors.
  • Statistics are poor (they're currently working on that).
Read all user reviews
  • Pros

  • Ltd is my first official start up business and to be associated with Zoho for regular emails, campaigns and even meetings has been very easy. It is very easy to use and customer support is superb.
  • Users can figure it out pretty quickly, and Zoho makes it easy to invite people. They have great support, and a full ecosystem of other tools.
  • Cons

  • Mute function stuck a couple of times. Had to log out and back in.
  • I could ask for more features but not at the risk of losing the simplicity.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos