Ease of use and connection to Contacts. The simplicity of setup and a fantastic support team.

Kixie Powercall is getting us on the phone faster and connected with quality prospects.

Creates efficiency, easy to use, great folks on the back end.

The limited minutes plan is reasonably priced but only allows for 300 minutes a month, which is not a lot if you are making calls every day.

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

Integration with zoho crm. Customer support before you decide to leave is good.

I LIKED ALL THE FEATURES THEY PROMISED  AS AN ALL IN ONE SOLUTION.

It will just not dial from time to time, and will not log calls in Hubspot at all or on the wrong account.

I like that you can store multiple messages within the system. It helps to save me a lot of time.

We really like Kixie, with some more growth of features, and a new desktop interface I think they are the next big one in the VOIP world.

Great Phone Solutions to integrate with Pipedrive CRM.

There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are updates when I need to refresh all of my systems.

The call quality is horrible. The iphone app keeps crashing and is sometimes useless.

The platform itself feel incomplete, compared to the market. Lacking critical features and reporting function.

The text feature is also wonderful and effective with reaching customers and receiving Google Review feedback from them.

We've been very glad to have this service. It's amazing how much it speeds up the process of reaching out to customers.

I would highly recommend to anyone looking to automation/integrate their sales process using Pipedrive, and hope this review helps others in making their choice for phone solutions.

The support has been above par and I'm quite pleased with how responsive they are.

Very excited about this company and can see the value with how much money it can save our company.

What I like about this device is that it is easy to use and start.

Oftentimes, working with a vendor on communication services is a frustrating experience.

I love it, the text message feature has increased my response rate dramatically. I have clients right now that I would never have gotten a hold of had it not been for that specific feature.

Great experience and very fast start-up and use time. Customer support is amazing compared to other flashy callers.

Brilliant tool for Inside Sales Reps for tight budgets & high performance goals.

This product is super easy to use, working in a call center speed of calls is very important and Kixie has increased my call volume.

Great company, easy to use, good customer support. Still, need to work on getting a good connection.

I'm fairly new to Kixie, but I overall enjoy it. It is very straight forward and user friendly.

We have had very few issues with their system and they are always quick to respond and help us with any issues we have. The ease of use and connectivity that Kixie provides is fantastic.

I am not finding a direct option to view missed voicemail messages.

The local presence feature is one of the best parts about the product and its ability to have me show up on the caller ID as in that area is a must have.

It's helps you power through calls and tasks quickly and with ease. It integrates well into our CRM  Allows you to track your teams calls, SMS's, productivity, and overall progress.

I most enjoy the integration options Kixie has, and the way it can create contacts in our sales CRM Pipedrive.

The software is super easy to you and set up was done within seconds.

Kixie is a great way to save time and money reaching clients.

Their customer service it what really sets them apart from any other company. The onboarding process was a breeze and then they've been the best to get a hold of if i had any questions.

Dedicated team willing to jump on any questions you may have. They genuinely want to see you use their product and succeed.

The problem I have with this software is the fact that once a agent has dispositioned the call it cannot be modified. For example if any information is incorrect it cannot be corrected.

Thank you for such a comprehensive system that is extremely easy to use.

Once they learned to use it in their daily routines it has made them work more efficiently. We have had some trouble with a loss of connection.

Pretty much everything is OK , it is easy to navigate as a administrator and  for the agents as well.

Another issue we have is when Windows updates are installed an server is restarted all the services that run the dialers don't always start even if they are setup to restart if they fail to start.

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

Using OPC's superb Support and technical teams, we have integrated with multiple CRMs (MS-CRM, SalesForce, ACT! etc) as well as a variety of PBX platforms such as Avaya, TrixBox and Panasonic systems.

Quick and Helpful Customer Service. Very Flexible, Accommodates to business needs.

Nice to have a completely integrated solution for all customer information as well as script help for callers.

Either way, I had to PAY AGAIN, and AGAIN, it still did not work.

Spitfire offers easy monitoring of calls and is easily usable with another software.

Easy to setup and configure. Scalable to increase as our business grows.

Spitfire has helped make our phone room run to the best of its ability.

This is a great option for businesses who are required to contact hundreds or even thousands of people in a single day in an efficient matter. Constantly being upgraded.

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

Love Spitfire with some minor connection issues & learning curve.

Many features I wouldn't have expected but appreciate. Updated versions easy to install.

US Dollar

Welcome to Kixie, the sales engagement platform that revolutionizes the way you do business. Designed to supercharge your sales performance, Kixie offers ultra-reliable and easily automated calling and texting features that seamlessly integrate with leading CRMs like HubSpot, Salesforce, Pipedrive, and Zoho.

With Kixie, you can call and text numbers from your CRM or any webpage in Google Chrome, with every interaction automatically recorded in your CRM. Say goodbye to tedious manual record-keeping and hello to unparalleled productivity and efficiency!

The Kixie PowerCall Chrome extension offers a suite of advanced features to help sales and customer-facing teams optimize their performance. Here's what you can expect:

•  PowerDial through lists of contacts automatically, dialing up to ten numbers in parallel with multi-line PowerDialer
•  Advanced AI-powered local presence (ConnectionBoost) that allows users to call from a number with the same local area code as the person they're calling
• Conversation Intelligence: Automatically transcribes calls and automatically syncs transcriptions to your CRM, provides AI-driven insights, analyzes sentiment, picks out key words and phrases and more
•  Live call coaching that lets managers listen to calls and offer "whisper" advice or feedback to trainees
•  Call recording with free unlimited lifetime cloud storage
•  Voicemail drop enables users to leave custom, pre-recorded messages with a single click
•  SMS templates with dynamic fields that make it easy to send personalized messages
•  Click-to-call any number on any webpage for lightning-fast dialing
•  Integrations with leading CRMs, including HubSpot, Salesforce, Pipedrive, and Zoho
•  Call center features, including IVRs, ring groups, call queues, and dynamic routing for streamlined customer experiences on incoming calls
•  Live call board, analytics, reporting, and call and SMS/MMS history available to managers in the dashboard
•  Cloud-based platform allows easy access anywhere, anytime

Transform the way you sell and take your business to the next level with Kixie – the sales engagement platform that delivers results.


LongDescription

Real Time Analytics

Call Tagging

Call Transfer

Online Voice Transmission

Lead Capture

Performance Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

Real-Time Monitoring

Task Scheduling

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Call Recording

Call Logging

Collaboration Tools

Automated Routing

Sales Trend Analysis

On-Demand Recording

Call Center Management

Call Disposition

Progressive Dialer

Data Import/Export

VoIP

Call List Management

Call Routing

Process/Workflow Automation

Call Queues

Text to Speech

Recording

Contact Management

VoIP Connection

Outbound Call Center

Answering Machine Detection

Lead Management

Sales Reports

Sales Activity Management

Real Time Data

Call Scheduling

Inbound Call Center

Phone Key Input

Hotkeys

Training Management

Call Reporting

Multi-Channel Communication

Queue Management

Unified Communications

Call Conferencing

Multiple Scripts

Real-Time Updates

Caller ID

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Sales Automation

Interaction Tracking

Dashboard

Manual Dialer

Multiple Parties

FTC Compliance

Power Dialer

Open Database Design

Reporting/Analytics

Voice Customization

Call Tracking

Preview Dialer

Call Monitoring

Archiving & Retention

Third-Party Integrations

Data Management

Search/Filter

SIP Trunking

For Small Businesses

For Cloud Phone Systems

Automatic Outbound Dialer

List Management

Deal Management

Sales Pipeline Management

Automated Attendant

Predictive Dialer

Campaign Management

Blended Call Center

Multi-Campaign

Customer Experience Management

FCC Compliance

Compliance Management

Ring Groups

Customizable Caller ID

Call Scripting

Virtual Call Center

AI/Machine Learning

Workflow Management

Campaign Specific Caller ID

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Kixie PowerCall

In Person

Live Online

Webinars

Documentation

Videos

Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers in the telemarketing, financial services, healthcare, and education industries launch blended inbound and outbound campaigns. SpitFire Enterprise provides 5 dialers: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, and Manual Dialer. In addition, SpitFire Enterprise also provides dynamic caller ID, cell number identification (CNI), and integrated support services from SpitFire's technical and programming team. 


With SpitFire, agents can view all prospect details such as general info, interaction history, account notes, and callback history. Agents are also able to schedule callbacks using an integrated callback scheduler and communicate and collaborate with managers/co-workers using chat messaging functionality. For administrative capabilities, managers can view real-time statistics for agents/lists/campaigns, monitor agent activity and provide whisper coaching, generate comprehensive reports, manage time zones, reassign and reschedule callbacks, control dial ratio, duplicate campaigns and accounts, assign manager and agent permissions, and more.


SpitFire Enterprise also provides built-in CRM integration, a SQL builder tool with Microsoft SQL Database integration, and a text-to-speech add-on tool. 



Customizable Reports

Customizable Fields

Telemarketing Management

Real-Time Chat

Alerts/Escalation

Conferencing

Contact Database

Windows 10

Starting @ 70.00/agent/month

Group packages:

$month /280.00for 4 agents
$840/month for 12 agents
$1680/month for 24 agents
$3360/month for 48 agents

Kixie PowerCall vs SpitFire

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