Germain UX vs Pipedrive

RATING:

4.8

(129)

Germain UX has 129 reviews and a rating of 4.84 / 5 stars vs Pipedrive which has 2958 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (129)
4.5 (2958)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
April 22, 2022
May 15, 2024
Pros/Cons
  • Pros

  • Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions.
  • The Left menu and search is very user-friendly also, I liked the filters, they are not visible at first, but once you get there it is easy to use and very useful.
  • Cons

  • I did have trouble editing fields. It would not let me delete characters and I would have to remove the wizard and start over.
  • Too many options sometimes are not good because the user will confuse which option that suit their needs.
Read all user reviews
  • Pros

  • Very good CRM tool that helps visually track and display the growth of leads and opportunities in a company.
  • Pipedrive's free plan is great, you can get a good idea of whether the product is for you without actually spending a penny.
  • Cons

  • The worst part about the Pipe Drive platform is that you cannot customize the platform as much as you could with an enterprise level platform.
  • There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos