All elmah.io Reviews
1-14 of 14 Reviews
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Chris
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
A development must-have
The customer support, ease of use and the dashboard make elmah.io a vital part of our business.
PROSInstalling from the package manager is a breeze, a cut and paste of the API key as part of the process and you're logging. No extra coding required.
CONSThe ASP.NET MVC integration can be a bit fiddly, but there are guides to help you.
Vendor Response
Thank you so much for the kind words. Really appreciate it! If you have input for the ASP.NET MVC integration we would love to hear from you :)
Replied November 2018
Ashley
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Faultless
Perfect, amazing support and help articles. 100% recommended to anyone
PROSVariety of different ways to search is incredibly helpful
CONSNo integration to on premise TFS, but just migrated to Azure DevOps Services so no longer a problem
Vendor Response
Wow, Ashley. Thank you so much for the kind words. Really appreciate it
Replied June 2021
Adam
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
overall excellent service
It's helping me troubleshoot issues with my application without my having to implement my own log view experience.
PROSIt targets .NET, and it has a great online portal for examining logs. There's also very good personal-level service.
CONSDue to a plethora of configuration options and specific use cases, it's a bit hard to nail down the ideal configuration for my exact situation. So for example, I'm currently not able to capture the http context user name in my Blazor app, and I would like that.
Reason for choosing elmah.io
Other cloud logging services target too many different frameworks and environments. I wanted something very .NET focused so I wasn't paying for the overhead of all the different framework support.
Vendor Response
Thank you so much for your feedback, Adam. Happy to hear that elmah.io fits your needs. If you have any ideas for improving the configuration experience (code, documentation, or both), feel free to reach out to me directly.
Replied July 2023
Philip
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Very reliable and easy to use
Excellent product and support is very good A+
PROSIts a good product, but if any setup help is needed, the customer support is A++++
CONSCan't keep selected errors for more than a month, email information could be improved, but this is nitpicking. What it does do is very good and it does it very well.
Vendor Response
Thank you so much, Phil. Appreciate the nice words. Feel free to reach out with ideas on how the error email can be improved.
Replied January 2024
Steven
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Elmah.io, the ONLY smart way to manage your exceptions!
SaaS product that serves it's purpose and does it very well. Easy to setup, easy to use, cost effective and the support is absolutely AMAZING. I would never setup another production system without tying it to Elmah.io!!!
CONSMore uptime monitoring capabilities would be nice to have.
Vendor Response
Wow! Thank you for the kind words, Steven. Really appreciate it. As for improved uptime monitoring capabilities, feel free to reach out to me additional with details/ideas. I would love to hear your suggestions.
Replied July 2023
Eldin
Hospitality, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Critical App for Development Team
While the application has met all our needs, I wanted to comment on the customer support offered by Elmah.io. It has been outstanding and [SENSITIVE CONTENT] has been really great to work with. It feels like we had many hoops to jump through on our side and [SENSITIVE CONTENT] was there ready to answer any questions our teams had to ensure we could approve the implementation of the software.
PROSThe ability to see our bugs before users report them has been extremely useful to our development team. Instead of waiting on users to report issues, Elmah.io has helped us detect these beforehand and deploy fixes. Additionally, it was extremely easy to setup and integrate into our custom built applications.
CONSNone at this time, it meets all of our business needs.
Vendor Response
Wow, thank you so much, Eldin. Appreciate the nice words and I'm happy to hear that elmah.io is working out for you.
Replied March 2022
Ben
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
A great way to centralize elmah
We were able to move our existing, on-premise elmah setup toelamh.io with a single web config change. We had multiple queues setup to allow easier tracking of errors. Support is fast and very knowledgeable.
CONSSome of the config pages are not super self-explanatory, but we were able to quickly work through them.
Reasons for switching to elmah.io
Moving away from infrastructure management.
Vendor Response
Thank you so much, Ben. Appreciate the nice words. Feel free to reach out to support if you have specific examples of documentation that could be improved.
Replied January 2023
Porter
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great product
Cloud error logging is quick to implement and works great
Vendor Response
Thank you so much!
Replied January 2024
David
Verified reviewer
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Simply the best dashboard and framework for managing production errors with .net applications
When there is a complaint, it is the first place I go to figure out what went wrong.
PROSIt is amazingly simple to setup. It captures data immediately without delay. It provides stack trace data as well as context data (with little work). It allows you to slice thru data from any perspective very easily.
CONSOrganization of overall dashboard and left menu could be a little cleaner.
Anthony
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
A great way to keep track of your site errors
Very easy to use and is quick to set up.
CONSA restriction in the amount of errors that can be tracked, understandable though.
NAREG
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Product
It is been great experience, it has saved us development and debugging time.
PROSIt can notify us about issues our users are facing before they are even aware of them or feel need to contact us. It saves us time in debugging and development. Ultimately it helps us to improve our product user experience.
CONSI can think of nothing! It is amazing product.
Vendor Response
Thank you so much, Nareg. Really appreciate your feedback
Replied March 2020
Mike
Computer Software, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Helps me out immensely.
It was very reasonably priced compared to the competitors. The licensing terms are friendly to small companies.
CONSI can't really think of anything. Sometimes I can get lost in the UI a bit, but that's mostly because it does so much.
Vendor Response
Thank you so much, Mike. Your feedback is highly appreciated. We really try to do everything we can to make it easy to use elmah.io even though there is a range of available features. It's hard, but we try.
Replied March 2021
Terry
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great product, great support. Need I say more?
It's simply great.
PROSStoryBuilder is a free open-source (FOSS) education-oriented app which runs on Windows 10/11 desktops. elmah.io gives us cloud-based remote error logging, is easy to use, and has great reporting. Since we're an open-source product, elmah.io's free license is an outstanding opportunity.
CONSelmah.io's API requires a key, and that's a secret. We've discovered that managing secrets from desktop apps is a little tricker than it is for websites with their controlled locations.
Reason for choosing elmah.io
The simplicity.
Vendor Response
Thank you so much, Terry. Let's work together on finding a good solution to adding the API key as a secret in your app settings.
Replied February 2022
Christopher
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Great easy logging
* Ease of setup * Customer service * Application integrations
CONS* Rate limiting * Ability to organize logs