Robohead is very user friendly. It is a great tool to keep track of work, with many other benefits, like reporting tools.

One of the best overall customer services experiences I have had with any company. Extremely responsive and always willing to help.

RoboHead is a fantastic tool and I love how much of the power is in my own hands to customize it to fit the needs of our Creative department and our larger business needs.

Robohead has made some great updates over the past two years. I still find it to be a little clunky and feel that it could be more aesthetically pleasing, but overall it's a good tool.

The visual is a bit dull compared to other project management tools I used before liks Asana.

I like the calendar integration where I can integrate it to my Outlook calendar.

The inability to filter completed projects makes it sometimes hard to find projects in the archives.

Excellent customer service, immediate and accurate. Prompt announcements of enhancements and issues being experienced (transparency).

I like that there are automation features within the software itself. It's very helpful to be able to set something up on the front end and rarely have to adjust once it gets going.

Customizing Task schedules (adding or removing Tasks and inefficiencies). Having no way to assign delegates for team members during absences.

I like the wide arrange of options RoboHead has. We had been using it for a couple of years and still finding new things we can do with it.

I most like the easy of use and the overall cost of the product is a great value for all the features you receive.

The one thing I think is missing is that you can't connect a task to the actual action to be auto completed.

It's pricing plan is affordable. My biggest kudos go to my account manager - who is always responsive to my needs and the support team who respond immediately.

We have had three meetings in two months to go over how to use this software and every time something goes wrong during the demo.

THREE meetings with all the same people because literally everyone has something go wrong when they submit a project.

My designers won't start work on a project without a Robohead entry. I've used Basecamp - which is a great solution, but Robohead is so easy and accessible and a bargain for the price.

The notes section is a bit cumbersome and difficult to sort through. Filters don't stay in place once you log out.

Great tool for keeping track of several projects with nice reporting functions. Using RoboHead has allowed us to increase on-time delivery.

Also, Agents complain about not being able to log in. I don't know exactly why it's happening, maybe because they have poor reception or bad internet location.

Ease of use, connecting partners in one place, building complex processes, tracking reviews, holding partners more accountable. Also the customer service is OUTSTANDING.

It has a lot of stuff that we can use, but never been trained to use it. Time to self train is hard to come by at my organization.

It is great at keeping us on task. I like the ability to create campaigns.

Ease of use of inputting and submitting time for projects.

I have been using Robohead for 15 years, I have looked repeatedly at the competition to replace it and nothing compares to the flexibility, service, and ease of use.

The user experience within the platform is great. Everything is well-laid out, and easy to read and navigate.

TAP is very configurable, and the support team is very responsive to requests for additional functionality.

As the title of my review says, you're wasting time and money if you haven't started using this.

We've had a really good experience with ThinkSmart and automating our CDA and other workflows. It was easy to set-up as a quick move from another platform.

TAP's flexibility in workflow designer to customize to our specific needs. The out of the box integrations that make it easy to connect with e-signature tools and others without IT support.

Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level.

You're losing time & money if you aren't using this tool.

Easy to set-up workflows and build in routes for approvals and signatures.

They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way.

It's a user friendly and easily accessible tool. We've automated a dozen processes or intake solutions we had previously leaned on email and other less visible and non-reportable paths.

And best of all, Thinksmart provides outstanding customer support and training.

Ease of updating post-go live when business processes change.

Easy to Use, Quick functionality for thousands of Contracts.

The Customer Success team is amazing, suggesting industry best practices during initial setup, providing top-notch training after setup completed, and supplying excellent support after go-live.

US Dollar

RoboHead manages projects from start to finish with customizable project request forms, time tracking, resource management, online proofing/editing and approvals, client surveys, creative portfolios, asset management, and robust reporting.


RoboHead provides managers and team members real-time access to track projects and schedules. RoboHead provides insight into the health and priority of your team’s availability and workload. Know when (and why) project delivery is delayed, what team members are overwhelmed or have the bandwidth, and how many upcoming projects are headed your way.


Additionally, RoboHead offers users a built-in reporting and analytics engine that allows users to generate custom reports, spot trends, and make business decisions. Users can also review deliverables, manage version control and, track approvals while collaborating together in one spot.


RoboHead is easy to learn and use. 



LongDescription

File Management

Commenting/Notes

Real Time Analytics

Milestone Tracking

Project Workflow

Status Tracking

Idea Management

Time Tracking

Project Templates

Document Storage

Access Controls/Permissions

Activity Tracking

Progress Tracking

Real Time Monitoring

Task Scheduling

SSL Security

Single Sign On

Portfolio Management

Project Planning/Scheduling

Project Management

Task Planning

Gantt/Timeline View

Projections

Communication Management

Resource Management

Calendar Management

Collaboration Tools

Assignment Management

Data Import/Export

Risk Management

Multiple Projects

File Transfer

Testing/QA Management

Project Time Tracking

Cost-to-Completion Tracking

Real Time Data

Agile Methodologies

Issue Management

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Project Tracking

Percent-Complete Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Traditional Methodologies

Data Visualization

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Visualization

Billing & Invoicing

Kanban Board

Customizable Branding

Budget Management

Monitoring

Prioritization

Remote Access/Control

Employee Activity Monitoring

Client Management

Drag & Drop

Tagging

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Campaign Management

Document Management

@mentions

Workflow Configuration

Capacity Management

Resource Scheduling

Business Process Automation

For Creative Agencies

Skills Tracking

Task Editing/Updating

Task Tagging

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RoboHead

In Person

Live Online

Webinars

Documentation

Videos

TAP gives you the power to automate any repetitive task, giving you more time for meaningful work. At an organizational scale, TAP equips teams with the tools to uncover data for informed decision making, instant cost savings, and deeper collaboration. Go live in a matter of days.

TAP is a cloud-based, no-code solution for automating high-volume, repetitive business processes. Using drag-and-drop design tools, you can automate workflows on your own, organize and structure tasks and activities, auto-generate documents, notifications, reminders, enable real-time collaboration, store documents in a central repository, and more. TAP integrates seamlessly with existing infrastructures, is customizable to your exact needs, reduces errors, and drives ROI that is immediate – and often upwards of 400%.

"TAP empowers us to quickly streamline and automate business processes that are complex, repetitive, or time consuming.” Yuka Tzavaras, Senior Manager, Legal Operations, Electronic Arts



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