Calendly vs Shift Agent

RATING:

4.7

(3449)

Calendly has 3449 reviews and a rating of 4.68 / 5 stars vs Shift Agent which has 15 reviews and a rating of 3.93 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (3449)
3.9 (15)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 26, 2024
November 2, 2023
Pros/Cons
  • Pros

  • The ability to share a link in my email and integrate this into my website is absolutely amazing. My students love using the links in my email to guarantee a good time to meet with me.
  • I liked that I could set my schedule so when I do community outreach, people can only schedule a meeting when I am available.
  • Cons

  • Ultimately I don't know if there is anyway around it, but configuring each user and their preferences for email confirmation/schedules, etc. can be a pain for the administrator.
  • I found that some people - notably older clients - had trouble navigating the software on their end. If your clients are less than technologically literate, this might be a problem for you too.
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  • Pros

  • I love the way it pulls up the next available/best team member for the open position. I also love that each team member can control their own availability as well as give away and pick up shifts.
  • Unlike other sites that just allow you to fill in a shift with a person's name, ShiftAgent uses a system to quickly identify who is the best person for that particular shift.
  • Cons

  • The biggest gripe we have with ShiftAgent is that there is no app for us to use on our phones. Unfortunately, the software is set up for a browser mode and that is highly limiting at times.
  • At times (especially when writing the schedule), the site auto logs out with an error.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos