HotSchedules vs Goldie

RATING:

4.4

(452)

HotSchedules has 452 reviews and a rating of 4.39 / 5 stars vs Goldie which has 933 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (452)
4.8 (933)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 2, 2024
June 17, 2024
Pros/Cons
  • Pros

  • I like the ease of service, and the willingness to help from customer support. I have always used the software since I have been in the industry, and I appreciate the product consistency.
  • This software is super user friendly. Easy to operate and allows you to communicate directly with your manager.
  • Cons

  • The most annoying thing about is the notifications. I think everyone gets all the notifications.
  • The website and app are very slow to use. Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each page while navigating.
Read all user reviews
  • Pros

  • The ease of booking, as well as being able to send reminders and charge a deposit for appointments. Customer service has also been excellent - rapid response and helpful answers.
  • I love the layout and the ease of use of the calendar. I also like the customization of the booking side.
  • Cons

  • Clients getting confused thinking they must download the app in order to book with me but when they have to use the link its confusing.
  • Don't like that it uses an 800 # instead of my call back. Makes it hard to respond on my part if I have to stop what I'm doing to look up customers # so I can answer if need be.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos