5
4
3
2
1
Ease-of-use
4.2
Customer Support
4.4
Value for money
4.4
Functionality
4.3
"I like the reporting aspect and the ability to check hours on the fly. I like that you can use shiftboard on your phone and the employees seem to really like that feature."
"Ease to use and good customer support. Instructors like how they sign up for classes, what is available and the flexibility."
"I love the 'real person' customer service the most. When I do have an issue, I can make a phone call and a person answers and helps me. I also love the training videos that are available."
"The one issue with Shiftboard is that i find it difficult to navigate the user interface of the application. This could just be a personal struggle but it is a problem for me, nonetheless."
"The emails are screwed up if they are opened on Outlook. The availability screen is not by hours."
"It's making it more difficult if staff starts to cancel shifts, than take it again, than drop it, so on."
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