RMS Campground is a cloud-based camp management solution designed for small and midsize businesses that offers online registration, customer management, food service management and billing functionalities within a suite. The product is suitable for county, state and government parks, enterprise RV park management companies, RV resorts, RV parks and campgrounds.
RMS Campground features online booking and users can add a “book now” button on their website. The product synchronizes data across different booking channels such as offline, website and third-party booking websites so that availability information is updated in real time. It also features PCI compliance, which allows customers to make secure online payments for the camp bookings.
RMS Campground enables users to manage listings and booking across third-party websites such as HomeAway, Expedia, Booking.com, TripAdvisor and more. The product also integrates with Boom Gate software, which allows users to manage park access and controls.
Sara from Dogwood Valley
We switched to RMS for our campground, and it has been fantastic! The reports that are generated are top notch, and the program is incredibly user friendly. They are constantly updating and improving and are really easy to work with.
Mandi from OOB Campground
Employees number: 11-50 employees
Have been using RMS for over a year. Great software. Easy to learn. Has the features we need. Not thrilled with the Point of sale functions it is some what limited for our needs. We can't use the Point of sale module they have because we have MAC computers. Overall good software and good service.
Easy to use, web based, great booking chart, pencil feature is nice, multiple ways to book reservations.
Point is sale function is not the best
Chris from Wilbur Hot Springs
For a small operation, the rooms are easy to see and identify guests
Making reservations is reasonably easy
The accounting procedures are easy to use for nightly close out and information research
Transferring between screens is easy (booking chart, having several guest reservations open at once)
Grouping rooms together is very helpful. Easy to move between rooms
Good that there are choices on data display (name, rate type, balance, etc) on the room bookings in the booking
chart, very helpful
It would be helpful to be able to differentiate the different types of rooms by horizontal color markers
The guest search engine means moving to a different screen; it would be nice to have a search field on the
booking chart where last name, first name could be entered
Kerry from The Springs at Borrego
Since switching to RMS software in September of 2015, we are so completely satisfied with not only all the attributes of this program but the ease of daily use. We are a campground and we have been looking for a hotel based program that would let us change the verbiage to be "campground friendly", we have found that in RMS. The channel management feature in RMS has really sent our online reservations through the roof!
We have had A+ customer service and training also, which everyone knows is what really separates good software from great software. If you are looking to convert to state of the art, cloud based technology, RMS should be your choice.
Kristie from Cozy Creek Family Campground
I wasn't looking to switch software providers until a good friend and fellow campground owner convinced me to watch the Demo. I am so happy I watched the demo and looked more into RMS. RMS has allowed me to open more doors and go down more paths than any software I have worked with before! Thank you RMS!
Ann from Islander Resort
RMS is a good solid platform that is constantly innovating and improving often in response to users suggestions. Customer Service is good, and timely.
Sandra from New Port Pacific
Very good to keep track of reports and review them, and also good to manage rates and revenue
Melissa from Winding River Ranch
Very easy to use, I just haven't used some of the features often enough yet to be comfortable but the support team is very responsive and helpful!
Patty from Dream Lake Campground
Great product, easy to use, customer service readily available to assist
Steven from Quality RV Resorts
Keeps tract of everything, good reports to manage rates and revenue
Marcus from Front Row Real Estate LLC
A great program easy to work with. but make sure you have the time for training .Also watch all the videos.
Kathleen from Advanced Outdoor Solutions
I have used the RMS PMS software since 2008.
When connecting my first property, I looked high and low for a top notch product with the flexibility to meet the needs of my high end Outdoor Resort clients.
When I found RMS, I knew I found the product that would not only meet their needs now, but also grow with them in the future.
Their features such as real time online bookings, dynamic pricing, interactive maps, and mobile connectivity are just a few of the reasons I come back to this software for each new property.
Amy from Resort at Massey's Landing
Amanda in customer service is amazing! She always responded quickly and accurately!
Marie from Strawberry Park
Ive been using RMS for years, recently signed up our latest resort. Customer Service is always a pleasure to deal with. Recently had extensive training on "Owner Accounting" and had a one on one call with Amanda. If you don't know it by now, Amanda is one of your best instructors. When ever I have a question about owner accounting, Amanda is the best.
Kerry from The Springs at Borrego
Customer service, training has been excellent! I still have quit a bit of set up to do and 1250 reservations to transfer into RMS but so far we are very pleased.
LaVerne from Lazy L&L Campground
We are still in the infancy stages of learning all the aspects of this software but thus far we are very pleased with it. Any obstacles we are confronted with are easily overcome by contacting their customer service. Their support agents and sales people are very knowledgeable and professional, patient, and yet so personable ... a 180 degrees from our previous software customer support!! RMS is definitely a customer oriented company!
Anthony from Swan Bay Resort
So far, from our initial conversation through set up and programing everything has gone smoothly...we are getting ready to go live and the help and support from our account managers Elizabeth and Amanda throughout the whole process has been awesome !!
Jennifer from Rip Van Winkle Campground
We started using RMS for our reservation software last year. We love it! It is incredibly easy to use, has all the features we need to not only manage our reservations, but to also manage the daily operations and the business aspects. The support team is incredibly helpful and friendly and works diligently to answer any questions you might have. We couldn't be happier with RMS.
Doris from Shadow Hills RV Resort
I think your software is very user friendly, the support staff are outstanding! If I have a problem with rates they walk me through the system step by step and then follow up with an email on them plus a video. All the support team is highly trained to answer any question I ask or they will get back to me. You are great and thank you!
Mark from Walnut Grove RV Park
RMS is very complex. It has the ability to change or be modified to fit our own processes, we don't have to change to fit it. It did require training to get it setup. A few times it required additional training. Customer service was very helpful with our setup. They answered and re-answered my questions every time.
It took about 5 weeks to get started actually using RMS and 2 weeks for us feel comfortable.
At the end of the day I can honestly say, we make the right decision.