--- title: "Sawyer Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sawyer. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sawyer is a good fit for you!" source_url: "https://www.softwareadvice.com/camp-management/sawyer-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dance Studio Software](https://www.softwareadvice.com/dance-studio/) / [Sawyer](https://www.softwareadvice.com/k-12/sawyer-profile/) / Sawyer Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/k-12/sawyer-profile/) Reviews [Alternatives](https://www.softwareadvice.com/k-12/sawyer-profile/alternatives/) # Sawyer User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 319 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 209 reviews (66%) - 4 stars: 81 reviews (25%) - 3 stars: 18 reviews (6%) - 2 stars: 3 reviews (1%) - 1 star: 8 reviews (3%) ### Most mentioned pros - The solution allows me to offer a quick online booking experience to families and ensures automated monthly payment tracking for me. - I like that I can easily view my upcoming events in the calendar and quickly add new events and publish updates. - I love the financial reports and the quick turn around when there is a discrepancy or a request for reimbursement. ### Most mentioned cons - Sawyer isn’t a neutral registration platform—they’re actively working against the businesses they claim to serve. If you value client trust, business integrity, and keeping control over your own customer relationships, look elsewhere. - It does not have CRM integrations or more complete profiles for tracking students or families. - Reporting features could be clearer/more accurate, we've had issues with bugs causing inaccurate financial reports. ## Sawyer customer reviews Showing reviews 1-25 of 319 (page 1). ### 4 years in & still love it! - Overall rating: 5/5 - Reviewer: Cassandra K. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Affordable option for small businesses that are looking for a scheduling and financial tool all in one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The development team is constantly making upgrades to increase the effectiveness of scheduling. #### Cons Nothing - it is a time-saver and easy to navigate. --- ### Easy way to manage class and camp registrations - Overall rating: 5/5 - Reviewer: Lia S. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My favorite thing about Sawyer is that I trust that all my registration information is accurate and in one place. It's been incredibly helpful in running my business. In my years using this software, I've also seen how Sawyer is always changing and improving to meet the needs of clients. It has improved my experience and what I can offer my customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the clean look of this software, and that it is easy to add, change and adjust information on my end. The dashboard helps me see all my upcoming programming and stay in communication with registered participants. It makes billing very easy, offering flexibility for participants and automatic payments so I don't need to spend time tracking this each month or sending reminders. I like the waitlist option. #### Cons The cons are small things - I wish you could edit the coupon codes because I can never get them right the first time. I wish there was a printable check in/check out list as a roster setting that could fit onto one page. I would probably use a mobile app to check class registration, or be able to have different teachers use a mobile sign-in process for classes. But these are small compared to all the benefits. #### Reasons for choosing Sawyer It had features that better matched my needs and that made processing, billing, communicating and accounting easier. #### Reasons for switching to Sawyer I needed more features, and a better interface. --- ### LOVE Sawyer, huge improvement over MindBody - Overall rating: 5/5 - Reviewer: Sarah C. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Sawyer's customer service is stellar, they always respond quickly and usually are able to address the issue within a day or so. The interface is user-friendly, both on the admin backside as well as for the parents looking for classes. I appreciate that it looks good embedded in my website, and that each activity has an option of a direct link. #### Cons There are a few spots where I can't customize as much as I need. Particularly around summer camps. #### Reasons for choosing Sawyer Met all my needs. #### Reasons for switching to Sawyer Mindbody was not serving my needs and did not look good, nor was it intuitive for parents on the sign-up side. --- ### Professional and Productive - Overall rating: 4/5 - Reviewer: Liz A. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent! I believe Sawyer sets myself apart from other children's programing in my area, gives a very professional appearance to my customer base and allows me to save a great deal of administrative time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Sawyer system is easy and intuitive for my families as well as for myself as a center director. Easy registration as made a big impact on my ability to bring new families into my program, as well as keep my current customers re-enrolling every new semester. I have been using this exclusively for years, and I've absolutely loved the improvements Sawyer has made. They are open and responsive to their providers, and the customer service is top notch. #### Cons I would absolutely love to see the Sawyer Marketplace grow within my local area, in the suburbs of Houston, TX. I believe it would be an excellent resource for parents in our massive metropolitan area, and would be a more effective tool in promoting new business for my program. The membership function is excellent, however I personally haven't figured out to make it work for my program. I would also love to have more creative and expansive email options- such as tags and targeting marketing email features. Also, a way to easily generate a birthday report for children. #### Reasons for choosing Sawyer The ease of use, design, and general efficiency of Sawyer. The majority of other center directors in my business (Music Together) use Main Street Sites, and I feel like Sawyer has much more to offer and is more attractive to modern parents. --- ### Sawyer Review - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are solving are registration process by using Sawyer. Originally, we were using about 6 different spreadsheets that were all complicated on their own level. Because of this, the registration process became very lengthy because parents couldn't register on their own but instead, they had to register with me, an individual, and would have to wait for a process to be completed in order to move forward with registration. This became extremely difficult because one individual registering over 500+ students is not an easy task. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how easy it is to manage and use. Our clients seem to enjoy it as well since it allows them a lot of accessibility and privacy especially when registering. I also appreciate all of the options that we can do for creating camps and classes. Overall, there are a lot of options that we can do for our programs now that we have Sawyer. #### Cons Because of how easy the program is to use, there are some options that we would appreciate having but do not have yet. For one, it would be nice to have the ability to send out receipts to clients on the financials page if we were to increase their balance or charge them through there. It would also be nice to have a notes section on the financials page so that our accountant and I don't have to look through all of our emails to find information regarding a client but instead have it readily available. Another thing, we would appreciate is if the financials alone had the ability to sort the clients by payment method and etc. And if we move to another page and press the back button, it would be nice to not have to restart but instead just have it still remaining on the clients that we searched for. #### Reasons for choosing Sawyer Sawyer was the most appealing to look at in terms of the actual software. It looked the most user friendly and this was a big plus for our parents because they ask a lot of questions. Once we switched over to Sawyer, out of 150+ parents, we only received emails on how to sign up for sawyer from about 5 to be honest. The system is so easy and understandable that parents were able to get it on their own with little to no difficulty. This made it easier on our end because we were able to focus all of our attention on registration maintenance and other projects. --- ### Couldn't do it without Sawyer - Overall rating: 5/5 - Reviewer: Summer H. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sawyer makes my business possible. I need a registration software that is easy for me and is easy for busy parents, and that's exactly what Sawyer provides. #### Cons Sawyer would be even more usable if I could sell tickets through it for events. Also, I'd love to be able to integrate Sawyer with Flodesk. #### Reasons for choosing Sawyer The other registration software I considered was not user-friendly, especially for families. --- ### User Friendly for Art Studios & Camps - Overall rating: 4/5 - Reviewer: Marleny R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am pretty happy with using Sawyer but wish the fees they took out were less. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s pretty easy to use. I like that I can easily view my upcoming events in the calendar and quickly add new events and publish updates. #### Cons There is a slight learning curve with learning how to post classes and use certain features. --- ### Great Registration System - Overall rating: 5/5 - Reviewer: Christie S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sawyer has been great to work with. We have been through a few scheduling sites and this has been the best so far! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the flexibility in the scheduling. #### Cons I would like a more efficient way to see when we have waiting lists, would love if that were listed on student schedules and on class rosters. I also would love if when you click "upcoming", the first day of classes would pop up if we were not yet at that time block (example, when checking in May for September classes). #### Reasons for switching to Sawyer Expensive and had payment processing issues. --- ### Sawyer is a must for art studio owners - Overall rating: 5/5 - Reviewer: Molly F. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sawyer has been great from my onboarding experience to customer service support and the ease of use of the platform. I use it daily and appreciate how easy it is for parents to use to register their children for my classes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that I can add and change my classes and transfer students easily. I also like that I can get paid within 24 hours of my clients purchasing my classes. #### Cons I wish I could also add adult classes to my options as well. I also would like to have an invoice option. --- ### YNOT Summer Camp - Overall rating: 4/5 - Reviewer: James L. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Better than life was, prior. It gives us a more professional face forward, plus helps us manage the fee recovery of our events. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The ability to set up events for automatic online registering and not having AR at the end of the summer, or at the end of a semester. #### Cons Inability to speak with someone, without buying some annual package. Why not offer technical "spot help" for a flat fee per instance? My IT guy can be reached almost 24/7 and he does alot of things over the phone or via remote connect to my laptop for $20 to $100 per whack. #### Reasons for choosing Sawyer Cost. Targeted vertical. Ease of programming. --- ### One Stop Shop - Overall rating: 5/5 - Reviewer: Carlie D. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Easy to use. User friendly. Simple interface. Intuitive. Thorough. We LOVE IT! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sawyer has been a game-changer for us. We've used Brightwheel, ProCare, Eventbrite, and Google forms to try to figure out how to manage classes and Sawyer has been the best by far. Setting up the classes was so easy. The program is intuitive and offers all the features that we need it to. #### Cons We wish Sawyer had an app that our community could download, create an account, log in and use as a communication platform between teachers and parents. This would be the cherry on top! #### Reasons for choosing Sawyer Sawyer offered features that we needed. The other programs had some of the features but not all the capabilities that Sawyer had. Overall Sawyer is much more robust software. #### Reasons for switching to Sawyer Because these programs didn't offer what Sawyer did. --- ### LOVE Sawyer - Overall rating: 5/5 - Reviewer: April S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it and tell everyone about about it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The calendar widget interface is the best. I LOVE everything about Sawyer and I also am SOOOO appreciative that they continue to strive to improve and add more needed features. #### Cons I want to be able to edit parent info. MANY parent accidentally type in .con on thier email and I want to be able to go edit it quickly. #### Reasons for switching to Sawyer ease of interface for customer AND for admin. calendar view! --- ### Robust platform - Overall rating: 5/5 - Reviewer: Angie S. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is PHENOMENAL. I can't say enough about it. Kind, courteous, FAST, and knowledgeable. A pleasure to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It does almost everything I need for camp registration, payments, coupons, payment plans, class descriptions, etc. #### Cons Very expensive. We are a small non-profit and need the functionality, but the price tag is difficult. In addition, our clients pay $1.99 for transactions. I wasn't aware of this at first. I had some upset customers. #### Reasons for choosing Sawyer Had to make the switch to increase our bookings and revenue. #### Reasons for switching to Sawyer Needed one platform to do "all the things". Sawyer does that. --- ### We enjoy using Sawyer - Overall rating: 5/5 - Reviewer: Aaliyah O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been able to truly retain our clients due to the software being easy to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sawyer is so easy to use compared to the software that we left. Viewing of the software is clean and straight forward. We do wish that there was app for both us and the consumer to use to sign up and cancel classes out. #### Cons We wish that there was app for both us and the consumer to use to sign up and cancel classes out. We also hope that clients will be able to cancel out class themselves #### Reasons for switching to Sawyer we weren't able to schedule drop-in classes and semester classes using the jackrabbit software --- ### Sawyer is important to WAS. - Overall rating: 5/5 - Reviewer: Carl G. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have great confidence in Sawyer as I work to grow my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sawyer makes what we do to keep the business moving forward much easier. They have amazing support and desire to grow their product offering. #### Cons The ability to connect to my google calendar is very important but not yet possible. #### Reasons for choosing Sawyer Price, customer registration ease, ability to merge to the business website. #### Reasons for switching to Sawyer Lack of quality support and constant challenges. --- ### Sawyer for nonprofit event and class management - Overall rating: 5/5 - Reviewer: Laura W. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sawyer was fantastic when we had to quickly switch all our classes online. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like being able to create a calendar of all our upcoming events. Sawyer makes it easy to handle registration, create rosters, assign instructors and processes payments quickly #### Cons I would like it if Sawyer did more to promote events and activities in market areas. Unlike Eventbrite, Sawyer is not a name recognized by parents searching for classes for their children. In fact, it is difficult to even find Sawyer in a Google search since a clean water company with the same name comes up first. --- ### I've given up. - Overall rating: 3/5 - Reviewer: Lindsay T. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros I initially chose this software because it's specifically made for the industry I am in; play space and child groups. I like the look of the design as well. #### Cons I am extraordinarily frustrated with this company. First of all, they rely on customer support people who can't solve problems, only kick them to the engineering team. I don't hear back on bugs that need fixing, or hear from anyone other than this poor guy who's getting all my issues. Second the bugs we're experiencing are completely dumb; minor things that should not be an issue by this stage of their business. Here's the issues I've encountered since starting with Sawyer in September! 1. Can't edit description of memberships because people have bought them 2. My members can't enroll themselves in what they paid for 3. There's a glitch on my website where you have to scroll down twice to get to the widget 4. There's an error in the typing of the party descriptions with characters too close together 5. Refunds cost you money because they charge you the credit card fee 6. We get random drops of income into our bank account 7. Setting up multiple groups was a MESS and needed emailing with admin many, many times (not because I'm bad at tech, but because of the system) I could go on; honestly in the span of 4 months, I've had so many encounters with their customer service email guy, it's not good. And no one else will talk to me about it, so I'm canceling. #### Vendor response Hi Lindsay, I'm sorry to hear that you've had a negative experience with Sawyer. I know our head of Customer Success is already working with you directly to remedy these issues. Regarding refunds and credit card processing fees, this is unfortunately something controlled by our payment processor Stripe and not in our control. Most payment processors do not return fees on refunded payments but we do understand the frustration. At the moment our default payment option is every 2 business days, but we can adjust payouts to a variety of options that may be better for your business. We are here to support your needs and hope you give us another chance to improve your experience working with Sawyer. Replied January 2022 --- ### The best option out there - just be ready to pay a higher rate! - Overall rating: 5/5 - Reviewer: Emily A. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sawyer is the best tool in the game - I’ve tried them all from Square to Activity Hero, and this tool is the most streamlined and easy to use. Customers appreciate it and I can build kid-centered client accounts, robust scheduling and semesters, and easy checkouts. #### Cons By far the most expensive tool in the market and there was no free trial or setup window so the expense began before I had enrollees. --- ### Good options for summer camps - with a few changes needed - Overall rating: 4/5 - Reviewer: Jennifer M. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Setting this up was easy. After using it for a year there are some set up features I'll change in year two to make some of the flow better. The team that helped with set-up with quick to schedule and helpful with the details and overall flow. #### Cons We have to manually count how many campers are checked in vs there being a way for use see a live number of how many campers are checked in at any given time. This is a really big deal for our prograrm. It's a poor use of our time not to mention full of errors because every camp director knows you neeed an updated count of how many campers are on site at any given time. Manually scrolling through pages is not a good use of our time and is erroneous. We did submit a request (2x) so the product team does know that it is a feature that would really make a difference if added. We need a current count as a camp for safety so we know how many kids are on site (and of course in case of a fire or other emergency as well as every day safety you want that count to be known with ease) but we also have constant check in/out so its a moving number for us and to constantly be manually counting does not work. --- ### Sawyer helping humanity by students - Overall rating: 5/5 - Reviewer: Antoaneta Ioana C. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros "School is the factory of humanity" said Comenius. So Sawyer is a powerful brick for humanity and progress, evolution because it helps studenta, teachers and educational system. #### Cons Nothing like least about Sawyer because is very organized, useful for all categories. --- ### Unresponsive Tech Support - Overall rating: 2/5 - Reviewer: Loren A. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Terrible. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The look of the user interface - everything is on one page with a photo. #### Cons We have many glitches which are never addressed. Also, you have to enter each class separately every semester - there is no cloning function. There is customer support but nothing has ever been done about ANY of the glitches or issues we have had. #### Reasons for choosing Sawyer Yes #### Reasons for switching to Sawyer We did not like the look of Recdesks user interface. #### Vendor response Hi Loren, We are sorry to hear that you've had a frustrating experience with your account. We have reached out directly to discuss your concerns but we haven't heard back from you. We'd love an opportunity to make this right. Looking forward to connecting when the time is right. Kind regards, The Sawyer Team Replied April 2023 --- ### Review for Sawyer from Tiny Tunes Studio - Overall rating: 5/5 - Reviewer: Galina I. - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love having Sawyer. I don't know what I would do if I didn't have this platform. Simplifies things so much. I would do it over again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that it's so easy to use and very user friendly. I didn't need to "learn" to use it - it's very self-explanatory. I like that I get paid very fast with Sawyer direct deposits. I like this new party booking feature - haven't tried it yet but intend to sign up for that! #### Cons - it's less flexible in terms of creating one off classes. for example, in pearachute, i am able to create an "impromptu" class with a certain musician. On Sawyer I have to create a new schedule, then a new activity, etc. it's a bit overwhelming. I don't always necessarily want to create an event for one offs but the way the Sawyer system is no you almost have to. - some glitches along the way. i can't always access all the functionalities in my phone (like adding packs to people's accounts for example); certain coupon codes not working after awhile (even without me putting any time restrictions on it); duplicate accounts in Contacts and not being able to delete them (even when there is no packs attached to them) - Reports. I don't really understand how to use them. I will be calling support team to learn more about how I can customize them - If someone comes to studio and pays cash for the class there is no way for me to check them in and note that this is a paid customer because there is no such function in the system. For report purposes I would like to understand paid vs not paid customers. - Function that prompts emails/messages to customers who haven't come to studio in a while. Maybe not an automated email but a reminder email to me saying "Hey, Johnny Smith hasn't come to Tiny Tunes Studio in a while, maybe you want to send them an email offering some sort of a discount for his next visit?" and maybe have like a standard email that each owner can customize then. --- ### Excellent Customer Service & Platform - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We LOVE Sawyer tools to help streamline our registration needs and enrollment. We have access to easily upload our camp forms, medical forms, and easily disseminate information to our families. This is a very caring company that really cares about their customers. They even sent flowers when they found out we had a newborn. Your aren't just a number to this company, but part of their family. Very user friendly, competitive and inexpensive pricing structure compared to other processing out there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that parents have a username and password that saves their information and helps them easily sign up for future events quickly and efficiently. Easy to collect payment and quick deposit times. Love the attendance feature and how quickly I can assign users so they have access to all medical information. #### Cons Sometimes it is difficult to set up classes . But once I got the hang of it I found this software to be great. --- ### It’s works great for what it’s intended use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our team and customers love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it’s for kids. There are features different softwares might overlook (like number of siblings or sibling ages). Also, it’s key turn ready to use. Once a user starts setting up classes, it’s pretty simple from start to finish. #### Cons The reason I love it as also a small reason I find flaws. It’s a extremely easy to use registration and class tracker for childrens events. If you need a more customizable, advanced system or one setup for a different target demographic (adult patients for example), it might prove challenging. --- ### Review from Sit Beside - Overall rating: 5/5 - Reviewer: Jennifer H. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Online payment system. Classes can be duplicated. In system communication with clients. #### Cons Plug in within square space sometimes does strange things. ## More reviews [Next reviews](https://www.softwareadvice.com/k-12/sawyer-profile/reviews/?page=2) --- Sawyer Reviews, Pros and Cons - 2026 Software Advice