Campground Commander
About Campground Commander
Campground Commander Pricing
3 payment types; Customer pays Service Fee, 3% or $5/month for long term.
Starting price:
$1.23 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Campground Commander
1 - 5 of 12 Reviews
Brandi
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Campground Commander saved us from the start
It has been wonderful from the start They are incredibly helpful and always eceolving to make their program the BEST it can be for us I like that they focus on smaller campgrounds- the personal touch is important
PROSIts incredible that their team knows you by name, calls and check in on you frequently, communicates updates and info weekly- they are so easy to work with and always available. We were a brand new campground and [sensitive content hidden] took her time helping me understand the ins and outs and trained me on the functionality. Now they offer to train ALL of our team members
CONSAny change I wanted to see, to help me use the program more efficiently was communicated and usually worked into the lrogram. I have nothing negative to say
Reason for choosing Campground Commander
Ease of use, personal features and Mary & Karl were so easy to work with
Vendor Response
Thank you for your kind words. We appreciate you and all of our campground families, you are all truly the best and it is a pleasure to serve you!
Replied April 2024
Tresa
Verified reviewer
Mining & Metals, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great Choice For Us
They jumped in when Campnative gave us very little notice that they were closing reservations. The change to their system was seamless. I highly recommend Campground Commander.
PROSExcellent communication and support. Other options were too expensive or too limited
CONSTent campers are not allowed to book in a travel trailer campsite. We may be unusual in that we do allow that.
Reason for choosing Campground Commander
Price, ease of use, excellent communication.
Reasons for switching to Campground Commander
Campnative ceased operations with very little notice.
Vendor Response
Thank you for your review. We were happy to step in to help out, your management team has been wonderful to work with. Wishing you a great season!
Replied April 2024
Lila
Hospitality, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Online Reservations Increased
The Campground commander staff are hardworking people that are enjoyable to work with.
PROSHaving an online reservation system has been a great improvement to our occupancy numbers. Our reservations have vastly improved by having an online reservation system for our campground.
CONSIt's a really good system, the only drawback is that at times to do something you need to text for help but I think that would be true for every online system. the good thing is that the staff are very quick to respond back and help you easily.
Vendor Response
Thank you Lila for your review. We are happy you have seen an improvement in occupancy numbers since having Campground Commander. We appreciate you.
Replied March 2024
Kathleen
Recreational Facilities and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Camp ground commander review
My Overall experience with campground commander has been very good. They work hard to answer any technical questions I have. If they can't fix the problem they can usually provide a work around. I love that they are a family owned business. They genuinely care about their customers and it shows in their service.
PROSI love the map of our camp ground and how the site is red if not available and green if available. Most customers book online and that saves us a good amount of office hours. Customer service is out standing. There is always someone available to help me with a problem. There have been some new releases that allow you to pin a picture of each campsite and that has been very nice.
CONSThe reports as far as site performance, weekly performance, monthly performance is lacking. There are few reports and I don't find them very useful in campground performance. I find my self having to download reports and taking that data and making my own reports. Very time consuming. Customers can reserve one site at a time. It would be nice if it were possible to reserve all the sites they want at one time.
Reason for choosing Campground Commander
They were the most personal. Their customer service made me feel most at ease.
Vendor Response
Thank you Kathleen.
Replied October 2023
Christy
Recreational Facilities and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
The absolute BEST campground management software!
Campground commander is so so easy to use. I have hardly had any issues at all using the software in the 6 months that we have been using it. When I do have questions, the customer service is phenomenal. It’s unlike any other company I’ve worked with before. They truly care about how our business is doing and they are always checking in to see if they can improve in any areas.
CONSI can’t think of a single thing I dislike about campground commander!
Reason for choosing Campground Commander
I chose campground commander because of their amazing customer service and the fact that they cater to smaller, family owned campgrounds and businesses. They truly care about each and every one of their clients and that shows in every single interaction with them.
Vendor Response
Thank you Christi. We appreciate you and our family owned campgrounds using our software. You all become like family to us. We strive to provide software specific to our family owned campgrounds needs. Thank you again.
Replied April 2024